Spa Therapist Job Description
Spa therapist
provides information to guests about the services offered in the Spa as well as the hotel.
Spa Therapist Duties & Responsibilities
To write an effective spa therapist job description, begin by listing detailed duties, responsibilities and expectations. We have included spa therapist job description templates that you can modify and use.
Sample responsibilities for this position include:
Actively promote spa treatments, services and retail, programs, promotions and / or discounts available
Performing all spa treatments as per product and spa guidelines to include ,E’ spa head and body massages, facials, manicure, pedicure, hot stone treatments, E’ spa body rituals
To take responsibility for acquiring accurate product knowledge with regard to facilities, services, treatments and merchandise available
Delivering the highest standard of treatments
To provide beauty treatments, including manicures and pedicures as required by our guests
Carries out the beauty treatments offered by the Spa in accordance with the brand's treatment standards and protocols
Up-selling spa Treatments and products where possible
Provide professional massages and body treatments for any guest/resident
Genuine interest in holistic spa treatments
Provide treatments in a consistently thorough manner and in compliance with established Company procedures and practices
Spa Therapist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Spa Therapist
List any licenses or certifications required by the position: CPR
Education for Spa Therapist
Typically a job would require a certain level of education.
Employers hiring for the spa therapist job most commonly would prefer for their future employee to have a relevant degree such as Collage and High School Degree in Hospitality, Business, Technical, Education, Massage Therapy, Physical Therapy, Management, Communication, Associates, Tourism
Skills for Spa Therapist
Desired skills for spa therapist include:
Packages
Promotions
Retail products presently offered by the spa
Spa services
Suggest to guest other beneficial treatments offered in spa
Products and services to promote and answer guest queries
Treatments
Body anatomy and physiology
Lifestyle and luxury hotel standards with evidence of successful implementation of high level service and product standards
Each area of the Spa and Fitness Center and provide information to guests about services offered in the Spa the Hotel
Desired experience for spa therapist includes:
Maths and English at GCSE grade C or above
The ability to handle guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Fluency in English and French is also required
Pro-actively improve the customer journey through regular review of all key customer touch points such as telephone appointment taking, email, face to face and treatment
To instigate regular and accurate stock takes, acting on results in terms of ordering, at all times mindful of usage levels and secure storage space towards maximised cost efficiency
To regularly complete a walk around of the entire Spa facility ensuring high standards of presentation and cleanliness as per check sheets or Standard Operating Procedure
Spa Therapist Examples
1
Spa Therapist Job Description
Job Description Example
Our company is hiring for a spa therapist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for spa therapist
- Assist in keeping accurate written records of treatments and products used in view of repeated guests
- Organise tactical promotions
- Well versed in all aspects of the Spa's operations business telephone usage, guest relations, retail sales, spa services (massage, loofah, facial )
- To ensure that any problems found are either dealt with immediately or reported to the Spa Manager or senior personnel
- Responsible for achieving retail sales targets as set by the Spa Director/Treatment Manager
- Ensure aftercare recommendations are made at the end of every treatment, linking with client concerns and offering to prepare products at reception for purchase
- Participate in standard operating procedures for ESPA’s Active Retail
- Encourage clients to return to the spa by recommending an ongoing treatment programme and cross selling the other business centres in the spa
- Participate in demonstrations/ events as required
- Ensure that daily sales figures are accurately recorded
Qualifications for spa therapist
- Relevant qualification to L2 or above
- Desired two years experience as Spa and Beauty Therapist in a 5 star luxury hotel or spa
- Dental, Vision, Medical and Supplemental Health
- Furnished, subsidized, on-site shared accommodation
- One duty meal per shift in our colleague cafeteria
- 30% discount in our Food & Beverage Outlets and 25% discount in Spa
2
Spa Therapist Job Description
Job Description Example
Our growing company is hiring for a spa therapist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for spa therapist
- Spa Therapist has to be the consummate professional at all times
- Attend all scheduled meetings, classes and training sessions
- Prepare guest consultation
- Able and available to answer any questions that guests may have and give them extensive feedback and demonstration if applicable
- Exceptional customer care
- Aftercare advice
- Exceed retail targets
- Spa cleanliness
- To create the first positive impression to the guests by greeting them in a warm welcoming manner-by name addressed
- Provide consistent professional massage and body treatment in accordance with spa protocols and accepted certification practices
Qualifications for spa therapist
- Holistic qualifications – Reiki, Reflexology, Indian Head Massage beneficial
- Subsidized colleague activities within the National Park
- Previous experience as a Message Therapist preferred
- Minimum 2 years’ relevant experience at luxury hotels or spas
- All professional licenses are to be current in Hawaii
- Properly care for equipment and use proper amounts of product to assist with cost control
3
Spa Therapist Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of spa therapist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for spa therapist
- Maintain a posit
- To assess the persons requirements before attempting (or suggesting) any specific therapies
- To be honest with the customer giving them an honest opinion on whether you think alternative therapy can be beneficial to them
- Ensure the operation is running smoothly, efficiently and profitably
- Promote retail sales
- Monitor appointments and bookings and highlight any issues in business to the Leisure Manager
- Delivery of exceptional client care at all times
- Carrying out Spa reception duties if required
- Assist with demonstrations as and when required
- Ability to work under pressure confidence & professionalism in dealing with high profile clients
Qualifications for spa therapist
- Minimum 2 years previous therapist experience
- At least 1 year of experience in massage within the hospitality industry or similar environment
- Recognized beauty therapy qualification
- Provide professional in room massages if required by a guest/resident
- Recognised beauty therapy/massage qualification
- Excellent product and treatment knowledge to deliver in-house training – Known Cosmetic Brand Training is a strong advantage
4
Spa Therapist Job Description
Job Description Example
Our company is searching for experienced candidates for the position of spa therapist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for spa therapist
- Perform all treatments at an exceptional standard, as per the Shine Spa protocols and standards taught in training, whilst tailoring to the client’s specific needs
- To ensure the beauty treatments provided, meet the needs of the client
- Ability to lead and motivate a team of Therapists to deliver outstanding client care and treatment standards
- Experience at supervisory level within a five star hotel spa environment
- Previous experience of overseeing a stock control process
- Excellent personal grooming and presentation skills
- Recognised beauty therapy/massage qualification with previous experience in a 5* spa environment + Therapists – NVQ level 2, 3, CIDESCO, CIBTAC, ITEC – OND or HND, VTCT, City&Guilds
- Perform facials, manicure, pedicure and massages
- Assist in promoting spa and body care products to guests and offer full product knowledge
- To request, collect, replenish spa supplies in accordance with minimum stock levels
Qualifications for spa therapist
- Beauty qualification to NVQ level 3 or equivalent
- Diploma in Beauty and Spa Therapy is preferred
- Proven experience within the Spa industry, luxury day spa preferred, minimum 12 months
- Second language preferred, English is essential
- Successful candidates will be offered varying hours and days each week, including weekends and public holidays
- Previous experience with reception duties and knowledge of Spa booking systems, preferred
5
Spa Therapist Job Description
Job Description Example
Our company is hiring for a spa therapist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for spa therapist
- Communicate through appropriate guest cards / logbook on any guest related matters, products or equipment needs, technical service requests
- Any other duties that may be requested by the management
- Before the massage begins, the therapist should talk with clients and learn their medical history, and what problems they may have with stress or pain
- Report to shift on time
- Work closely with the Spa Assistant Manager ensuring that therapists are well trained and performing to pre determined standards
- Assist in the interviewing and trade testing of new therapists the appraisal process
- Achieve sales, guest service targets, mystery shopper targets, commitment report targets as set by the Spa Manager / Spa Director
- Assist and organise training as set out by the Spa Manager
- To support with driving the Spa revenue and profit targets
- To deliver the key performance metrics .e.g
Qualifications for spa therapist
- Ensure spa rooms are kept clean and tidy according to spa checklist and health and safety standards
- Provide spa treatment to satisfy guest
- Ensure all spa areas are kept clean and tidy according to spa checklist
- To provide a courteous and professional service at all the times
- Must possess the skill required to perform various types of massage, , Swedish, Sports, Deep Tissue, Hot Stone, Aromatherapy, -required
- Must be proficient in all components of massage therapy, , anatomy, physiology, -required