Solutions Delivery Manager Job Description
Solutions delivery manager
provides program Management expertise to the PMO & Client to ensure the delivery of a professional Project Management Service throughout the Program Delivery.
Solutions Delivery Manager Duties & Responsibilities
To write an effective solutions delivery manager job description, begin by listing detailed duties, responsibilities and expectations. We have included solutions delivery manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Supporting product development, including coordinating activities across various functional groups – data managers, modelers, legal/compliance, end-users
Partner with regional Core Payment/Back Office teams to document business requirements
Solution with UX designers to interpret requirements to build an online prototype
Support development teams to refine data and functional requirements
Collaborate on optimal representation of meaningful data to clients
Participate in testing phases
Compile and deliver client facing collateral and support (sales/marketing materials, training)
Collaborate with IT peers to resolve resource issues and communication to Sr
Conduct bi-weekly (monthly minimum) project execution meetings to provide Sr
Ensure the optimal staffing of CSR roles and support technical resources on key opportunities and projects, liaising with relevant support organisations as required
Solutions Delivery Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Solutions Delivery Manager
List any licenses or certifications required by the position: AWS, PMP, ITIL, PRINCE, V3, II, SWIFT, SAP, ISO, BCP
Education for Solutions Delivery Manager
Typically a job would require a certain level of education.
Employers hiring for the solutions delivery manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Engineering, Business, Technology, Math, MBA, Finance, Science, Information Systems, Accounting
Skills for Solutions Delivery Manager
Desired skills for solutions delivery manager include:
Consumer Product Goods Industry
Treasury Services products and clients
Business and non-functional requirements and benefit drivers to manage delivery
Key technology trends impacting digital native companies
Next Generation of technologies in the market place towards digitation in
OSHA regulations and maintaining a safe work environment
Project and program management practices
Regulatory requirements on eBanking
Solution delivery life cycles and development processes
Usually holding a project management certification from a recognized professional body
Desired experience for solutions delivery manager includes:
Enterprise Infrastructure Relationship Manager
Manage multiple project resources from cross-functional ITS teams, interfacing with project leaders, technology specialists, professional staff, vendors and consultants
Project Management Professional (PMP) is required
Exclusively responsible for internal management of key functions, including UI/UX, Marketing, Risk Products, Co-brands, Core Product
Develop subject matter expertise on issuer digital product integrations
Develop collaborative relationship with Core Product teams, understand Core Product strategy and outline opportunities to integrate digital and core products
Solutions Delivery Manager Examples
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Solutions Delivery Manager Job Description
Job Description Example
Our company is looking for a solutions delivery manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for solutions delivery manager
- Responsible for maintenance and delivery of standard artifacts in SharePoint, detailed project plan(s) in MS Project, and status reporting in Clarity PPM
- Participate as needed in the commercial process for potential engagement opportunities as a solutions expert
- To identify and understand customer’s business challenges, to scope and tailor solutions specific to each customer, in conjunction with the relevant stakeholders, that appropriately address customer needs and improve the customer’s financial and quality performance and/or increase patient- and staff satisfaction
- Manage project execution at multiple customer locations in collaboration with internal resources and external vendors implementing specific services and solutions to the hospital
- Collaborate with HCP team to drive cross functional synergies on operational excellence with services from Marketing, Finance, Healthcare Economics, Supply Chain, LeanSigma process optimization
- Collaborate with colleagues within the Solutions Delivery Team to define, plan and execute implementation of projects and service programs for HCP customer hospitals
- Coordinate with relevant stakeholders, internally and externally, to ensure the project proceeds according to the plan
- Work with HCP marketing and solutions sales team to evaluate new targets, refining approach, sharing learnings and best practices
- Ensure cross teams coordination, the Project Manager is the single point of contact concerning his projects
- Ensure project deliverables and quality
Qualifications for solutions delivery manager
- Highly competent in project risk and issues identification, mitigation (risks only) and management
- Project/program management, methods & tools
- Role location shall be in United Kingdom
- Of IT and business work experience including 1 to 3 years in managing
- Understanding and testing of
- 3-5 years’ experience in EDI and XML based payment instructions
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Solutions Delivery Manager Job Description
Job Description Example
Our innovative and growing company is hiring for a solutions delivery manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for solutions delivery manager
- Program Management - Leads the program planning effort and contributes to the overall portfolio roadmap
- Program Delivery – Provides day to day work direction and coaching for project managers
- Provide the customer with a single touchpoint into IS for any service delivery queries
- The customer’s services need to be analyzed
- Create a trusted business relationship with the customer
- Provide the relevant monthly and RCA reports
- The management and performance of the services ensuring that we meet and exceed service levels agreed to with the clients
- It is intended that the Service Manager becomes a trusted advisor for all IS network related services
- Be the IS representative to the Client on all issues regarding the assigned portfolio
- Interact with and coordinate between all teams internal within IS, and external within the client, and bridge the divide between IS, client and vendor, especially during instances of network enhancement
Qualifications for solutions delivery manager
- Minimum 12+ years of business experience, primarily product management
- Create and own in depth relationships based on trust and value-added delivery across client's organization
- Possess significant functional knowledge, including software development, marketing, sales, legal
- Review of talent development in the region with HR, tracking certifications
- 3-5 years minimum in project management discipline, preferably in the financial services industry
- Strong Project Management skills, including development and maintenance of detailed plan in Microsoft Project
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Solutions Delivery Manager Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of solutions delivery manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for solutions delivery manager
- Record agenda’s and minutes of all Client meetings
- Focus on improving the client’s network performance, reliability and redundancy
- Ensure that Technical Contact Lists and Vendor escalation matrices are kept up to date and disseminated appropriately amongst all relevant structures
- Exhibit a proactive approach to network maintenance and enhancement
- Provide the customer with a concise view on the performance of their services on a monthly basis
- Discussions will need to be held in a monthly “face to face” meeting with the customer
- This may mean after hours and on public holidays and week ends
- Providing constant, regular and informative communication
- Provide best practice and take the lead in all changes that occur on the clients networks
- Ensuring that the changes made have the intended effect
Qualifications for solutions delivery manager
- Relevant MBA or Master’s degree preferred
- Fluent in at least two languages out of French, Spanish and Italian
- Ideally located in France, Spain or Italy
- Willing and able to travel within Europe, occasionally to the USA
- Substantial product marketing and/or Product management experience
- Expertly skilled at producing & delivering highly polished, compelling and professional presentations
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Solutions Delivery Manager Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of solutions delivery manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for solutions delivery manager
- Provide the customer with information pertaining to the capacity of the network and suggestions on when to upgrade or downgrade their bandwidth accordingly
- Own and manage strategic initiatives such as Risk Registers and Mitigation plans, and Continual Service Improvement plans and initiatives
- Establish strategies and tactics to achieve objectives for APAC Standard Solutions delivery
- Set and review objectives of members of the Teams through the management and team leader structure within the business unit
- Manage HR activities such as recruitment and training
- Define, communicate and apply the SSD governance model
- Manage resource allocation across functions to projects in coordination with pre-sales and consulting programme management to ensure full utilization of resources
- Be a key actor in the Sales to Delivery to Production process, bid meetings and sales pipeline reviews
- Manage the delivery demand process for standard solutions across APAC
- Responsible for securing and maintaining exam delivery venues that will provide the required level of secure capacity and geographic coverage per regional and global expectations
Qualifications for solutions delivery manager
- Experience with ERP Software and integration knowledge (F&C, Taxes, Stock management) - SAP is a plus
- Experience in payments credit card and alternative payment methods implementation is a must
- Advanced knowledge of project management skills – including agile and lean methodologies
- Ability to lead and develop a team of professionals
- A strong combination of project management knowledge, analytical methodologies, process improvement frameworks, and IT operational best practices
- Experience with cross-functional execution of multi-departmental efforts, often with non-aligned schedules and deliverables, from requirements through delivery
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Solutions Delivery Manager Job Description
Job Description Example
Our innovative and growing company is hiring for a solutions delivery manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for solutions delivery manager
- Take full responsibility of implementation phase when a new contract is signed (implementation of tailor-made tariffs in billing system, collection of data, activation of tailor-made products at partners premises, training partners, coordination of porting process, delivery of sim cards and handsets, training of end-users)
- Compilate Service Delivery books specifying engagement of each department to deliver required services
- Constantly improve the quality and inter-working of the whole ‘virtual’ service team, including outsourced partners and suppliers to ensure a seamless end-to-end delivery of service to customers
- Ensure and monitor that processes are in place to pro-actively protect consistent service quality through rigorous management of change control and acceptance into service procedures in line with Service Delivery books
- Develop and monitor KPIs for each customer
- Develop reportings about customer “events” such as complaints, breaks of service level in order to give concise information to Account Managers when visiting the customers
- Follow up on customers complaints, eventually visit customer to discuss reasons for unsatisfaction and develop actions plans to improve
- Provide expert problem management support to difficult, high profile customer issues and ensures root-cause analysis is conducted and a corrective action plan is followed through with any learning applied for future benefit
- Define new product opportunities (i.e., take high level ideas, pressure test feasibility, assess the market for the ideas)
- Drive development of new products across the JPMIS commercialization process (e.g., develop analytical prototypes
Qualifications for solutions delivery manager
- Fluency with standard project management tools such as MS Project and Visio
- Minimum 6 years of overall IT experience with at least 3 years as an IT project manager in a software delivery environment
- Instil a sense of confidence
- Post secondary education with a business focus, or equivalent, and/or business degree
- Minimum of 2 years Project Management experience with a proven track record of successful project planning, execution and control
- Ability to support multiple delivery projects concurrently throughout their development lifecycle