Client Solutions Manager Job Description

Client Solutions Manager Job Description

4.5
180 votes for Client Solutions Manager
Client solutions manager provides strategic input and oversight to the overall life cycle management of the Oracle E-Business Suite and other back office and front office applications.

Client Solutions Manager Duties & Responsibilities

To write an effective client solutions manager job description, begin by listing detailed duties, responsibilities and expectations. We have included client solutions manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Selectively lead some of the business analytics projects
Working with the CS team to develop new POC projects by supporting data extraction, analysis development and business use cases
Works with Clients and Technology Solutions to capture business requirements and technology requirements, and lead application development related activities
Manages the performance of the internal and external service provider(s) for the support of the application portfolio, and/or projects for the supported client groups.Provides the internal and external service provider(s) with prioritization for client change requests associated with the client’s portfolio
Participate in internal brainstorming and strategy sessions
At least 3-4 year’s directly applicable experience in Integrated Media Sales Marketing working at a world class media company or agency
Ability to develop cross-platform opportunities that drive revenue via alignment with corporate revenue and overall Sales goals
Passion for the business with the ability to inspire and nurture the same in others
Apply project management skills to projects in a virtual and global environment including managing scope, cost, and schedule
Ensure creation and management of appropriate project management and legal documents including but not limited to Statements of Work, Letters of Engagement, project charters, project plans

Client Solutions Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Client Solutions Manager

List any licenses or certifications required by the position: CDCS, PMP, IAB

Education for Client Solutions Manager

Typically a job would require a certain level of education.

Employers hiring for the client solutions manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Marketing, Business, Economics, Computer Science, Engineering, Technical, Education, Math, Physics, Communications

Skills for Client Solutions Manager

Desired skills for client solutions manager include:

Microsoft Office Software applications
Microsoft Office Suite and Internet applications
Bank Security and other regulations as applicable to this job description
Bank's written policies and procedures regarding Bank Secrecy Act
Commercial underwriting
Credit monitoring
Portfolio management
Regulation CC
Regulation E
Especially digital

Desired experience for client solutions manager includes:

Familiar with order management terminology like Back order processing, Fill Kill, Available to promise (ATP), Delivery Lead time , Minimum order quantity, Order cancellation which is prevalent in the Consumer packaged goods industry (CPG)
General understanding of Vendor managed Inventory (VMI) process
Content monetization
Experience working on global implementations with multiple time-zones will be advantageous
Familiarity working with 3rd party service providers is desirable
Previous knowledge and passion for Mobile Applications and/or Mobile development

Client Solutions Manager Examples

1

Client Solutions Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a client solutions manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for client solutions manager
  • Present opportunities to help clients grow our business through consultative selling and solid negotiating skills
  • Develop compelling presentations that bring an idea (big or small) to life in a way that feels custom to each advertiser
  • Attend both client and agency meetings, including media days, briefs and pitches as needed
  • Successfully project management while communicating and collaborating with internal teams including Sales, Account Management and the Foundry to ensure timely submission of proposals and deliverables
  • Lead innovative programs and partnerships
  • Be an expert in leveraging digital media channels for maximum impact – including display (programmatic and direct), mobile, search, social and online video, among others
  • Partner with clients to understand their business goals, marketing objectives, and competitive constraints
  • Lead your team through campaign design and setup – including media strategy, media buying and ad operations - and oversee reporting and analytics for assigned clients
  • Monitor and manage all aspects of daily client campaign performance
  • Lead on-site and remote client strategy and status meetings
Qualifications for client solutions manager
  • Entertainment industry experience is highly desirable
  • Approximately 5 years experience in a project management role
  • Understanding of technical components required to support business processes, including effort estimates and resource management experience
  • Experience planning and implementing changes to existing process and live productive applications
  • Experience in team lead capacity with at least 3 full end-to-end life cycle implementation of a large Technology project in leadership roles
  • Practical experience with application of software development life cycle with industry standard best practice methodologies
2

Client Solutions Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of client solutions manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for client solutions manager
  • Serving as a client advocate and primary point of contact for large business clients, ensuring quality and delivery of service and that all issues, client or internal, are followed through to resolution in a timely manner
  • Leading internal and external discussions to ensure all established timelines are met and that other teams and departments are performing their activities on behalf of the client in an efficient and timely manner
  • Regularly analyzing program performance in conjunction with client business goals to provide consultative advice regarding our suite of business solutions
  • Work with various stakeholders in cross-functional teams to ensure deliverables are met
  • Manage escalations as a top and strategic priority
  • Participate in development, implementation, and execution of key business project initiative
  • Be invested in both agency/client portfolio initiatives current understanding of FNG programming and strategies in order to generate large scale opportunities for clients
  • Drive routines and priorities by leveraging reporting tools and other resources
  • Pro-actively share Thought Leadership pieces, Communications, NielsenWire posts and anything else that would be helpful – Comparable Metrics, Millennials, Local Watch Report
  • Plays a significant role in providing the sales organization with in-depth product knowledge and training that they need to successfully and profitably grow his/her line of service
Qualifications for client solutions manager
  • Knowledge of financial processes and systems integration
  • Familiarity with Film Entertainment accounting practices and processes
  • Creative and resourceful approach to the business and an ability to think and deliver creative value-added solutions to clients
  • Effectively negotiate service level agreements and commitments between Technology Solutions, client and other WBEI organizations
  • Ability to effectively manage small teams and budget
  • Hands-on ideation and program development around accounts originating out of the NYC office– brainstorming sessions, strategy meetings, client meetings, partnership development, custom ideation
3

Client Solutions Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of client solutions manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for client solutions manager
  • Responsible for leadership and guidance to professional staff in relation to training, developing, appraising, and coaching
  • Establish and execute on strategic direction and vision for customer service organization
  • Inspire innovation and culture of excellence as it pertains to the customer's experience from order entry to delivery
  • Create policy and processes related to the order to cash process (order, inventory, shipments)
  • Seek out and promote opportunities for improvement and innovation to enhance customer experience
  • Responsible for management of $3.5M budget
  • Position must be able to provide servant leadership to CS and partners in company
  • Delegate and manage division of oversight
  • Represent the CS Group in meetings pertaining to the appropriate business segment
  • Create and set policy to ensure we are adhering to our corporate standards and customer needs
Qualifications for client solutions manager
  • Demonstrate knowledge of the west coast advertising industries, with a deep understanding of how media platforms (Digital, Social, Print, On-The-Ground) work together to support one strategic concept
  • Develop proactive packages for key west coast advertising categories, such as Entertainment
  • Occasionally attend client/agency meetings with sales executives to help convey proposed solutions and general capabilities, to ask questions and gather feedback
  • Knowledge of common computer software systems including Microsoft Word, Excel, Visio, and PowerPoint
  • Must have excellent communication skills and be able to present to large, senior level audiences
  • Ability to travel to client engagements on a regular basis
4

Client Solutions Manager Job Description

Job Description Example
Our growing company is looking to fill the role of client solutions manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for client solutions manager
  • Lead teams developing synchronous and asynchronous training programs using various instructional technologies
  • Support CSM team and Strategy Execution’s global sales and marketing teams during the bid process for major global contracts
  • Manage global resources in an agile environment using Leankit
  • Coach team members to apply project management skills, including identifying requirements
  • Manage operations for the Client Solutions Team
  • Participate in cross-functional initiatives to develop and launch new products and services
  • Demonstrate proficiency in all core courses and assessments offered by Strategy Execution
  • Manage departmental procedures and processes that support operations
  • Ensure the protection of corporate intellectual property and use of third party property used in client-customized courses
  • Ensure that client customization projects are managed to ensure profitability and to meet or exceed client expectations
Qualifications for client solutions manager
  • Ensure appropriate and timely delivery of service /products then follow up on once delivered
  • Build meaningful relationships within the company and outside at all levels
  • Provides feedback to the ARS team based upon the observation of market trends and products
  • Is familiar, or becomes familiar with the various laws, policies, and regulations that regulate our industry
  • Responsible to forecast revenue and gross profit for the territory
  • Develop business partner relationships and programs to drive incremental ARS volumes
5

Client Solutions Manager Job Description

Job Description Example
Our company is looking for a client solutions manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for client solutions manager
  • Determine bill rates for temporary, temp to perm and full time staffing placements
  • Attend on-site client meetings with new and existing customers
  • Work closely with the Delivery team on open requisitions and troubleshoot issues related to client contracts
  • Handle all administrative tasks associated with new business contract
  • Serving as a client advocate and strategic partner/advisor for large business clients, helping to ensure quality and delivery of service and that all issues, client or internal, are followed through to resolution in a timely manner
  • Drive and execute on the product roadmap with focus on – analytics, visualization, foundational services and requirements
  • Partner with business units and product stakeholders to identify emerging areas of opportunities and enhancements and turn those into fully developed product solutions
  • Create product assessments and analysis relative to industry trends and competitors – document and communicate findings
  • Engage with clients to road test new ideas, demonstrate new developments, collect feedback and answer queries
  • Collaborate closely with stakeholders, engineering teams and UX to ensure product development fulfills client requirements and delivers best in class client experience
Qualifications for client solutions manager
  • 5+ years of experience either working in a channel partner, or within a company’s channel organization
  • Support Services AND experience with client product solutions are a definite plus
  • Strong experience in the local channel markets
  • You have deep skills in both financial and market analysis
  • Strong knowledge of accounting processes, sales to cash, A/R, revenue
  • Demonstrate knowledge of the key advertising industries (Retail, Auto, Finance, & Tech), with a deep understanding of how media platforms (Digital, Social, Print, On-The-Ground) work together to support one strategic concept

Related Job Descriptions

Resume Builder

Create a Resume in Minutes with Professional Resume Templates