Solutions Associate Job Description
Solutions associate
provides RSA expertise to execute product compliance reviews and develop product labeling, ensures compliance of Nestle products with both Nestle policies and standards as well as all related local regulation.
Solutions Associate Duties & Responsibilities
To write an effective solutions associate job description, begin by listing detailed duties, responsibilities and expectations. We have included solutions associate job description templates that you can modify and use.
Sample responsibilities for this position include:
Use your extensive product knowledge and technical expertise to prepare detailed product specifications, deliver presentations, and demonstrate products to sales staff and customers
Answers customer questions on availability of products, and any shipping or service issues related to placed orders at a functional level
Internal Initiatives - Enhance business processes related to the team’s investment processes and operating model
Coordination with different functional teams during the preparation of proposals like Engineering, Services, Operations
Collection of information from Sales as to check the feasibility of creating the required proposals
PeopleSoft(FDM) for cost of goods and inventory
Obtain taxi cabs for clients upon their departure, as needed
Schedule conference rooms as requested via phone or email, and maintain calendar via Outlook
Assist in processing HR transaction, including hierarchy changes, cost center transfers, job changes, pay changes, non-working notice, terminations, conduct exit interviews
Works closely with our Client Success Managers, who ensure an overarching premier client service experience, through providing real-time updates
Solutions Associate Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Solutions Associate
List any licenses or certifications required by the position: OEM, CISSP, CCIE, ITIL, V3, CFA, PMP, PL, RHCSA, AWS
Education for Solutions Associate
Typically a job would require a certain level of education.
Employers hiring for the solutions associate job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Business, Computer Science, Technical, Engineering, Computer, Finance, Technology, Science, Economics
Skills for Solutions Associate
Desired skills for solutions associate include:
Regulation CC
Regulation E
Products
Bank Security and other regulations as applicable to this job description
Bank's written policies and procedures regarding Bank Secrecy Act
Fees and policies and stays current on offerings and is able to make product suggestions with assistance
Microsoft Office
How to replicate compliance
Advise on appropriate product selection
Answer customer questions about product functionality
Desired experience for solutions associate includes:
Knowledge of HR systems/databases such as Profile, Manager Connection, Leaves Databases, RIF Tool, Business Objects/WEBI, or ability to learn systems quickly
As-is’ and ‘to-be’ processes, process
Ability to document appropriate technical and/or training requirements
Technical skills including debug, log, event, trend analysis
Provides additional training for clients as required to resolve queries
Acts as resource to client counterparties and internal teams for appropriate issue resolution
Solutions Associate Examples
1
Solutions Associate Job Description
Job Description Example
Our growing company is looking to fill the role of solutions associate. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for solutions associate
- Support enterprise solutions architects
- Contribute to RFI and RFP opportunities
- Resolve problems, manage bugs, and help with the formal resolution process
- Responsible for the identification, monitoring, assessment and escalation of regulatory changes affecting I&TS and its clients within specific regions by following the steps of the GRS' Regulatory Change Lifecycle
- The preparation of Executive Summaries of relevant regulations for internal purposes external stakeholders (Compliance, Legal, Risk, Tax)
- Conducting impact analysis and assessments to indicate the financial impact and the potential revenue generation from the regulatory change
- Participate in the regulatory project lifecycle by partnering with key business and functional groups to successfully manage evolving global regulatory developments for I&TS
- Assisting in the development of global I&TS reporting for management, client or monitoring purposes
- Drafting regulatory material for client presentations
- Assisting in the development of regulatory client presentations and regulatory white papers
Qualifications for solutions associate
- Pleasant phone manner and demeanor a must
- Bachelor’s degree with up to 2 years in client service, support or other related field
- Business Systems and technical skills ideal though not required
- Ability to operate under fast-paced, high-pressure situations
- Strong customer relations skills demonstrated in excellent written and verbal communications
- Desire to work effectively and directly with clients
2
Solutions Associate Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of solutions associate. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for solutions associate
- Provides order resolution
- Enters order in system to ensure order placement is completed
- Supports customer questions on vendor programs and promotions
- Coordinates with other departments on vendor inbound call resolution by researching order status and communicating with customers and vendors
- Obtain necessary documents from credit underwriting or clients and process completed credit and KYC documents within 24 hours of receipt, coordinate loan draws and roll-overs with Credit Management, respond to requests from clients/FAs
- Maintaining client accounts by providing excellent customer service
- Address client concerns and ensure the resolution of issues in a timely and accurate manner
- Assist in developing market referrals from existing clients as necessary
- Assist in and ensure retention and management of the account from the point of contract acceptance
- Assist with the maintenance of an individual profile on each client detailing specific business needs, growth plans and ongoing opportunities to grow the clients business
Qualifications for solutions associate
- Complete full background check and fingerprinting
- Capacity to problem solve, diagnose issues and escalate appropriately
- Great teammate, contributor and collaborator
- 1+ years’ experience in Healthcare industry, preferred
- Experience in sales engineering, consulting, IT architecture, or equivalent supporting enterprise accounts
- Excellent communication and presentation skills and a passion for technology
3
Solutions Associate Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of solutions associate. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for solutions associate
- Perform application maintenance and administration activities to ensure applications are continuously available and meet application class A, B and C KPIs
- Perform daily application health checks
- Respond to incidents within the time period defined by the service KPIs and escalate to other team members where this is not possible
- Participate in and operate under the agreed Incident Management process
- Review Service request queue twice per week and respond to service requests within two working days
- Act as a technical support contact for the BT Service Desk and publish information on known errors
- Record effort for all activities in the agreed systems on a daily basis
- Under the direction of Applications Solution Analysts or FM Applications Manager
- Enjoy working with customers of all shapes and sizes
- Have a strong understanding of computing solutions
Qualifications for solutions associate
- Assist with training sessions for customers considering or already using AWS
- Collaborate with experienced solutions architects to craft and share best-practice knowledge amongst the AWS solutions architect community
- Electrical, Computer, or Networking Engineering, Information Technology, MIS, Computer Science, Mathematics, or Physics degree preferred
- Knowledge of Ruby or other scripting languages and coding skills (C/C++/C#, Node.JS, Java, Python, PHP)
- Must be able to legally live and work in the US (or the country for which you’re applying, without visa support or sponsorship.) Student visas or visas obtained on your own are not applicable for the program
- Must be willing to relocate to an AWS training location (Seattle, WA or Herndon, VA) for the first 6 months of the program
4
Solutions Associate Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of solutions associate. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for solutions associate
- Independently coordinates internal traffic over the life of projects
- Under general supervision of the Senior Director of Operations and the Marketing Solutions Manager, coordinates external project traffic and assists in production management
- Provides support for project budget and contract creation
- Assists in gathering and distributing project assets and deliverables
- Administrates campus-wide environmental graphics program
- Serving as the critical point of contact with clients for day-to-day product inquiries
- Assessing, troubleshooting, and tracking requests while providing real-time solutions
- Working closely with our Client Success Managers, ensuring an overarching premier client service experience, through providing real-time updates and regular touch-points with clients
- Attend training to obtain a deeper knowledge of OMS, EMS, PMS, and IMS product suites
- Design value-driven architectures
Qualifications for solutions associate
- Knowledge of Perl or other scripting languages
- Strong, object-oriented design and coding skills (C/C++ and/or Java)
- Basic understanding of networks, computer hardware, power quality meters, power distribution and electrical systems
- Visio and AutoCAD
- Bachelors of Science in Computer Engineering or Electrical & Computer Engineering
- Undergraduate or graduate degree (minimum bachelor of science or bachelor of arts degree)
5
Solutions Associate Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of solutions associate. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for solutions associate
- Guide the gathering of architecture, design, and presentation of solutions to meet customer needs
- Ensure revenue quota, deployment, and service objectives are met while maintaining satisfaction of existing and prospective customers
- Serve as a technical point of contact for existing and prospective customers and the sales team
- Provide follow-up support when distributing technical information on specific applications
- Support enterprise solutions architects to help manage technical presales requirements
- Use your considerable knowledge of solutions and technical expertise to prepare detailed specifications for our offerings, deliver presentations, and demonstrate our solutions to sales associates and customers
- Design and build highly scalable frameworks, middleware, and reusable components on modern application security
- Work cross multiple development teams to secure cloud, mobile and homegrown applications
- As part of our new two year Rotational program, associates will operate within key areas of a professional solution-development environment performing a variety of tasks including solution development, operations, management, and sales
- Completion of project design within estimated time and material costs
Qualifications for solutions associate
- Thrives in a results-oriented role with high visibility
- Enjoys working with multiple organizations in a global environment
- Is a team player with excellent verbal and written communication skills
- Has the ability to drive to the core of problems, solve them and then successfully explain your solution
- Has some experience in developing business and technical requirements
- ICT degree or diploma (desirable)