Analyst, Solutions Job Description
Analyst, solutions
provides strategic guidance to technical staff involved in Design, Build, Test, and Support of the Solution Portfolio.
Analyst, Solutions Duties & Responsibilities
To write an effective analyst, solutions job description, begin by listing detailed duties, responsibilities and expectations. We have included analyst, solutions job description templates that you can modify and use.
Sample responsibilities for this position include:
Build training approach and materials
Perform other reasonably assigned duties as assigned
Identifies opportunities for improvement, and participating in the development of new reporting capabilities in support of the benefits programs
Resolves and coordinates escalations from key stakeholders including, but not limited to, service providers, HR Generalists and Divisional Compensation and Benefits Leads
Summarizes nature of participant inquires/issues and potential trends and prepares and distributes reports as appropriate
Develops/revises employee benefit communications including orientation, open enrollment materials, benefit meetings, and resource guides
Prepares ad hoc reports by collecting, analyzing, and summarizing information and trends
Has primary responsibility for benefits new hire orientation and is an integral part of the annual enrollment team
Assist with the management and administration of the Canadian Group benefits & retirement savings plans
Monitors and summarizes vendor's service performance regarding responses to participant inquires and escalations
Analyst, Solutions Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Analyst, Solutions
List any licenses or certifications required by the position: CTP, NVT, CDIA, APICS, MCSD, MCSE, PMP, SAP, PEGA, CCS
Education for Analyst, Solutions
Typically a job would require a certain level of education.
Employers hiring for the analyst, solutions job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Computer Science, Finance, Engineering, Technology, Marketing, Management, Accounting, Education, Statistics
Skills for Analyst, Solutions
Desired skills for analyst, solutions include:
Ability to articulate examples of workflows and processes associated with that experience
Build
Debugging problems
Ongoing technical support
Test
Commercial products
EDI transactions
Medicaid
State-of-the-art data warehouse methodologies in design
Statistics and optimization
Desired experience for analyst, solutions includes:
Responds on behalf of the Enterprise to benefits surveys and benchmarking studies
Monitors SLAs and works with service providers to improve performance metrics
Demonstrates understanding of technical benefit plans knowledge related to theories, principles, legislative requirements and applications
Works effectively with shared services teams
Design and develop solutions that deliver data in the correct structure inside the data solution including transformations from source systems into a core model moving data from unstructured to relational systems for analytic processing
Design and develop solutions for regularly exporting data to divisions for marketing and reporting external vendors
Analyst, Solutions Examples
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Analyst, Solutions Job Description
Job Description Example
Our company is looking to fill the role of analyst, solutions. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for analyst, solutions
- Measure success of initiatives through analysis of defined key metrics
- Provide support to all Operations users to ensure expedite issue resolution
- Ensure high quality Oracle ERP & transactional flows
- User application training and ensure quality
- Participate in project for system integration and upgrade projects for application enhancements projects
- Own SPR’s for his areas of expertise
- Support system interface data maintenance and advise business owners and provide problem solutions
- Analyse patterns for re-occurring production issues & identify root cause
- Demonstrate command of programming languages core Java, concepts, basic systems analysis techniques, testing, debugging, documentation standards, file design, storage, and system KPIs
- Fully participate in MES applications unplanned outage calls
Qualifications for analyst, solutions
- Require working knowledge of MS Excel and project management tools
- Comfortable operating in ambiguous situations
- Extremely inquisitive – seeking to understand all details
- Comfort with technology as a means to solve business problems
- Sense of urgency with focus on execution
- Able to understand and interpret customer voice
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Analyst, Solutions Job Description
Job Description Example
Our company is searching for experienced candidates for the position of analyst, solutions. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for analyst, solutions
- Analyzes, assesses, and improves library platforms and workflows
- Manages communication with project teams, vendors, and key stakeholders
- Work closely with business analyst to internalize the requirements of the business
- Work closely with developers and IT to design and recommend the best-fit complete technical solution, including, but not limited to software/hardware/network architecture, hosting, prototype, database schema, capacity estimation and security plan
- Provide accurate effort estimates for the implementation of the solution to the project manager
- Oversee the execution of the technical solution, including, but not limited to design verification, code review, and server configuration
- Act as Scrum master in projects where needed
- Act as level 3 support for hard to solve incidents / hard to fulfill requests to expedite resolution
- Ensure complete logging of incidents and requests, including solutions for incidents
- Ensure fulfillment of service level agreements on both projects and support
Qualifications for analyst, solutions
- Able to effectively work in virtual teams on a global level
- Ability to drive local and global projects to success
- Minimum 2-4 years IT program development experience or equivalent, prior knowledge of plant automation tools like FTPC (Factory Talk Production Center) or any such Device History Recording tool, reporting tools like Vantage Point, proficy is a plus
- Minimum 4+ years of IT experience with 2+ years in UI development
- University degree in IS/IT
- SAP work experience is a plus
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Analyst, Solutions Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of analyst, solutions. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for analyst, solutions
- Train and provide detailed instructions to clients on call flow self administration ensuring call center management has the ability and knowledge to make changes
- Troubleshoot network hardware, software and connectivity between all established facilities as needed during implementation
- Develop call-flow plans for assigned clients ensuring the client specifications included in the design and appropriate review and approval by management prior to implementation
- Analyze and document existing and new client data structures and translate/structure the data to enable it to integrate seamlessly with existing tables and data sets
- As needed clarify data, tables, and structure needs with operations to understand the purpose and content of translated data
- Identify data structures that will improve implementation timeframes, minimize complexity and support future business needs
- Collect, evaluate and prepare research and/or other complex system and process flow data for the IBS department
- Develop strategies and programs to promote the awareness and the use of CHT solutions across all Sales segments
- Acquire and maintain knowledge of key business processes and workflows in areas of the business
- Systems Analysts monitor FIX messages and line connectivity for all clients
Qualifications for analyst, solutions
- Participates in enterprise solution design, development, and documents standards that apply for business applications
- Assists in the development of specific components of the Solutions strategy
- Wires experience preferred
- Certified in the installation, configuration and implementation of AE suite of products including Business Works, In Concert solid working knowledge of the B2B solutions
- Bachelor Degree or higher (Computer Science, Economics, Mathematics statistics, Business Analytics, preferred)
- Preferred experience in Server Maintenance, Technology Upgrades, jquery, ajax, javascript, and Visio
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Analyst, Solutions Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of analyst, solutions. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for analyst, solutions
- Completes technical tasks using appropriate technical knowledge to ensure timely and accurate deliverables
- Accurately and timely manages client census
- Consistently and accurately tests all benefit plan designs, eligibility rules and client requirements to support high levels of customer satisfaction
- Gather requirements from the client to support new functionality and changes to the HR, Time & Attendance, Payroll and production accounting integrations to Financials
- Compute calculations as needed for late contribution earnings and other adjustments (10%)
- Makes recommendations for plan corrections with Operations Solutions Managers and internal staff (15%)
- Document processes and procedures to reduce administrative errors and increase customer satisfaction (10%)
- Maintain monthly and quarterly reports used to track Operations performance (15%)
- Develop quality assurance programs to be used at the recordkeeping offices (15%)
- Responsible to work with outside plan auditors by providing participant sampling documentation (15%)
Qualifications for analyst, solutions
- Creates design for Solutions requirements
- Conducts business analysis, joint review sessions and facilitates processes to elicit business and functional requirements
- Robust knowledge of SQL and statistics
- Initiative in problem solving
- Independently gathers requirements for new IT projects, programs, or services
- Liaises with stakeholders to analyze needs for new and enhanced functionality
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Analyst, Solutions Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of analyst, solutions. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for analyst, solutions
- Assist with special product/index-related requests as needed
- Develop new, and improve existing processes to enhance efficiency
- The development and ongoing management of investment reporting to senior management customers and advisers
- The development and management of processes and controls which ensure our fund data is accurate and up to date
- The development and management of our fund fact sheet production process
- Performing analysis and assimilating complex and detailed technical information to then present in a clear, understandable and persuasive way to a variety of audiences
- Challenging and questioning the status quo in an effective manner in order to suggest continual improvements and developments, in support of the delivery of department and business objectives
- Provide primary front line technical support for hardware, software, account, and network issues using a variety of contact methods (such as phone, email, twitter, instant messenger, and in-person)
- Maintains a solid knowledge base of the functional capabilities and is a Subject Matter Expert in Finance
- Possesses overall understanding of appropriate Finance business processes and workflows
Qualifications for analyst, solutions
- Works with Business Line, Risk, and Operational partners to execute, facilitate or oversee business line activities required for Solutions including planning, business requirements, and vendor relationship management
- Provides subject matter expertise and leadership, acting as a specialist resource for systems, processes, and troubleshooting knowledge for Line, Risk, and Operational partners
- May supervise/manage staff as assigned
- Maps business and functional requirements to business process, workflow and organization
- Develops implementation plans for specific components of the Solutions strategy
- Manages large projects, including task and responsibility delegation