HR Solutions Job Description

HR Solutions Job Description

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HR solutions provides HR expertise in partnership with the wider HR team – HR Services, HR Business Partners, HR Solutions – “One HR”.

HR Solutions Duties & Responsibilities

To write an effective HR solutions job description, begin by listing detailed duties, responsibilities and expectations. We have included HR solutions job description templates that you can modify and use.

Sample responsibilities for this position include:

Providing knowledge of HR operations, policies and processes and to act as an intermediary with other HR teams
Assist in processing HR transaction, including hierarchy changes, cost center transfers, job changes, pay changes, non working notice, leave of absence voluntary and involuntary termination, conduct exit interviews
Provide leadership and partner with management to drive processes in support of the Business and HR priorities
Research and resolve basic inquiries and transaction requests coming from CCB employees
Building strong partnership with HR stakeholders (HRM’s, HRBLs
Maintain up-to-date system knowledge (Taleo and Workday) and experience in order to provide functionality subject matter expertise for core HR users, Corporate IS, Global HR reporting staff and end-users
Support feasibility studies, impact analysis, and lead cross-divisional projects
Understand the data in all Global HR systems and the linkages between all systems
Act as first level HR Systems support for US and Global customers
Maintain all US employee related data in the SuccessFactors Employee Central human resources information system (HRIS), including managing transactions in an accurate and timely manner

HR Solutions Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for HR Solutions

List any licenses or certifications required by the position: PHR, SPHR, GPHR, HR, PMP, SHRM, PMI, SCP, CP, HCM

Education for HR Solutions

Typically a job would require a certain level of education.

Employers hiring for the HR solutions job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Human Resources, Education, Business/Administration, Financial Services, Graduate, MBA, Computer Science, Management, Information Systems

Skills for HR Solutions

Desired skills for HR solutions include:

Functions
Multiple businesses
Proven track record to positively impact business results
ADP's WFN to resolve client requests
HR operations
Policies and processes and to act as an intermediary with other HR teams
Standard business practices and professionalism in a customer service environment
Common office productivity software and the ability to learn customer service software applications
End-to-end HR solutions in WFA
Workforce Administration HR processes and services administered within HR Solutions

Desired experience for HR solutions includes:

Recognized as a superior leader with proven people leadership skills including coaching and leading a team
Experience leading projects and/or being a key stakeholder in large scale programs in a dynamically changing environment
Understanding of the Project Management Life Cycle and System Development Life cycle with an ability to translate between technology and the business
Ability to thrive in a highly matrixed environment with multiple stakeholders
Knowledge of and experience with Microsoft technologies (.NET, C#, VB.NET, or ASP.NET)
Knowledge of and proven experience integrating multiple enterprise technologies

HR Solutions Examples

1

HR Solutions Job Description

Job Description Example
Our innovative and growing company is looking for a HR solutions. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for HR solutions
  • Perform ongoing data audits to ensure global data integrity within the HR Systems and related interfaces- work with global partners to correct data issues
  • Recognize and identify data related issues in HR Systems and recommend solutions
  • Support activities relating to HR Systems upgrades and new implementations, to include data gathering, input, testing, trainings, customer validation, and other support as needed
  • Recommend/implement internal processes and audit procedures to ensure integrity of data coming in to and out of HR Systems internal customer
  • Maintain and establish workflows to ensure that data and transactions affecting HR Systems are done efficiently with limited redundant data entry steps
  • Provide support to HR Systems team for foundational data and system administration needs
  • Actively participate in quarterly system enhancement and upgrade efforts
  • Other activities as needed to support the US and Corporate HR Systems Area of Discipline
  • Provide document support by managing incoming and outgoing forms, information, if necessary
  • Research and resolve inquiries and transaction requests coming from Managers across Lines of Business in the Location
Qualifications for HR solutions
  • Must demonstrate superior customer service skills, strong oral and written communication skills
  • Experience working with cloud based Oracle solutions, notably Cloud Benefits, or with the Oracle EBS Benefits modules (Oracle Standard Benefits or Oracle Advanced Benefits)
  • Undergraduate degree in Human Resources, Business or related field is required
  • MBA, Masters in Human Resources or related field preferred
  • Ability to work closely with other departments within the organization
  • Develop a wide variety of written materials
2

HR Solutions Job Description

Job Description Example
Our company is hiring for a HR solutions. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for HR solutions
  • Handle basic HR inquiries generated via phone and or e-mail from current and former employees, with a focus on current benefit plans and changes during the annual enrollment period
  • Coordinate with the People Solutions team to ensure that answers to inquiries and customer service delivery is aligned with plan provisions, in compliance with legal and statutory requirements and company policies
  • Document case issues utilizing a consistent set of tools and methodologies established with People Solutions
  • Initiate cases and/or facilitate warm transfers of more complex issues to other tiers or HR staff as needed
  • Adhere to performance and service metrics established for the Solutions team
  • Member main point of contact for Human Resources (HR) across all areas of HR (e.g., New Hire Orientation, Benefits, Employment Verification)
  • Provide members with excellent customer service, greeting members, answering phone calls and providing solutions to questions
  • Ensure efficient and responsive follow up to member inquires, as appropriate
  • Prepare documentation for new hires and/or member organization and/or personal information updates, coordinating with Payroll to ensure correct information is reflected for member in a timely manner
  • Ensure timely and accurate record keeping to include records required for compliance purposes
Qualifications for HR solutions
  • Strong presence and ability to interact with all levels of management
  • 1+ years of experience with HR Systems or related business systems
  • 1+ years of experience with Software as a Service (SaaS) solutions implementations/administrations
  • 1+ years of reporting experience in an HR or Business setting
  • Ability to analyze and evaluate report requests
  • Data accuracy and attention to detail required
3

HR Solutions Job Description

Job Description Example
Our company is growing rapidly and is looking for a HR solutions. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for HR solutions
  • Educate members about HR and company information
  • Serve as primary point of contact, identifying opportunities for and making recommendations for process improvements
  • Provide proactive support by initiating regular occurring outbound communication
  • Partner closely with Specialty Services teams (Talent, Documentation Specialists, ) to provide additional consulting and support for supplemental client needs
  • Continually upgrade knowledge and skill base relating to HR programs including compliance, standard operating procedures, administrative practices and process, WFN product and other products as applicable to increase proficiency in a support capacity
  • Occasional extended hours during peak seasons
  • Supporting the HR Business Partner in the delivery of HR services for managers and employees
  • Focusing on bringing consistency and efficiency to our global and regional processes
  • Providing project management support
  • Performance Evaluation and Compensation –
Qualifications for HR solutions
  • 6 years of diverse experience in all areas of human resources
  • Experience working in a union environment under a collective bargain agreement
  • Experience working in a non-union environment
  • Extensive experience investigating and resolving employee relations issues
  • Ability to build and lead a high performing team
  • Understanding of and experience with New Jersey labor laws
4

HR Solutions Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of HR solutions. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for HR solutions
  • Leave of Absence Support – Advise managers on the process for managing employee leaves such as sickness, maternity/paternity leave and unpaid leave
  • Develop management capability by providing coaching and guidance (with regard to process and interpersonal skills)
  • Work with Business Leaders to develop Employee Engagement action plans, providing advice, guidance, and ideas as required
  • Assist and advise in restructuring and reorganisation exercises, by collecting relevant data and carrying out all legal process to its completion, whilst advising on potential risks or problems
  • Regularly assess area of responsibility and use initiative, creativity and knowledge to encourage change to drive business performance through effective HR activities
  • Regular liaison with the wider HR team and Senior Director HR Business Solutions EMEA to share ideas, best practice and ensure team is working towards common HR and business goals, carry out project work as required
  • Develop good relationships with employee representatives and local works councils, whenever applicable, hold statutory meetings and work towards local agreements in the interests of the company whilst maintaining a good social climate
  • Lead the design and development of the solutions delivery agenda while ensuring effective allocation of CTST members within the assigned geography to meet business needs and core objectives
  • Manage to budget, prioritize calendars and deployment of team members, and support HR core process work, including locally required interventions
  • Establish clear deliverables, set and meet deadlines, implement a decision-making process, and consistently share information with key stakeholders
Qualifications for HR solutions
  • Skill based learning
  • Advanced computer and technical skills with hands-on experience in MS Office Suite, databases and ability to learn systems quickly
  • The position is based in New Jersey/New York City
  • Advanced technical skills - MS Office Suite, Business Objects/WEBI, HR systems/databases such as Profile, Manager Connection, Leaves Databases, RIF Tool, and ability to learn web
  • Deep knowledge of learning technology
  • Must be currently enrolled in coursework with an accredited university or college
5

HR Solutions Job Description

Job Description Example
Our growing company is looking for a HR solutions. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for HR solutions
  • Maintain a continuous improvement mindset through collaboration with team members to develop and enable new processes delivery (e.g., capability building) at the unit level and eventual roll-up by geographic alignment
  • Drive and implement new technologies and processes within the team environment, particularly during change management situations, including ever-changing requirements
  • Facilitate strategic engagements with the NALT and share relevant insights from regional partners on a variety of topics (e.g., Talent Reviews and Performance Calibrations)
  • Direct Core Talent Solutions processes and initiatives including management of the Performance Management process
  • Results Focus / Energy & Drive
  • Sales / Client / Relationship Management
  • Partners with business unit leaders to develop and deliver strategic human resource solutions to achieve defined business unit goals
  • Creates and implements an integrated human resources and operating plan that aligns people strategies with current and emerging business strategies
  • Leads organization efforts to maintain positive associate relations through consistent application of policies and procedures, effective associate communication, relevant management training and timely issue resolution
  • Collaborates with leaders at all levels in the organization to define and execute change initiatives that advance the mission, promote values integration, increase organization effectiveness and improve results
Qualifications for HR solutions
  • Desire to ultimately be in the HR Industry
  • Experience using Excel, PPT
  • Training design and delivery experience strongly preferred
  • High School Diploma (or GED Equivalent) combined with Five (5) years Human Resources experience, OR
  • Associate's Degree combined with Three (3) years Human Resources experience
  • Bachelor's degree combined with One (1) year Human Resources experience

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