Services Senior Manager Job Description

Services Senior Manager Job Description

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Services senior manager provides support and manages annual Sarbanes Oxley audit and any related audits, as required, ands works directly with internal and external audit.

Services Senior Manager Duties & Responsibilities

To write an effective services senior manager job description, begin by listing detailed duties, responsibilities and expectations. We have included services senior manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Prepare and submit annual operating/capital equipment budgets for Executive Director/CFO approval
Assure departments operate within budgets
Administer training programs for clinical pathology residents, hematology fellows and facility fellows
Oversee the development and implementation of training and retraining for employees
Interview prospective employees for Transfusion Services
Participate in hospital contract negotiations
In collaboration with internal clients
Department fiscal management (budgeting, P&L reporting, billing approval, )Regular interaction with the technical services senior management to insure expectations are met
Monitor technical and engineering progress to ensure strategies, goals and objectives are met
Guide the adoption and implementation of industry best practices across Operations and Development peers

Services Senior Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Services Senior Manager

List any licenses or certifications required by the position: CPA, PMP, CPCE, CMP, ITIL, SAP, CISSP, SHRM, PMI, CA

Education for Services Senior Manager

Typically a job would require a certain level of education.

Employers hiring for the services senior manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Education, Accounting, Engineering, Technical, Computer Science, Finance, Management, MBA, Marketing

Skills for Services Senior Manager

Desired skills for services senior manager include:

Mergers and acquisitions
Sarbanes-Oxley Act provisions and methodologies for achieving compliance
GAAS
SEC Reporting
Transaction advisory services
US GAAP
Audit reports
Control summaries
Work programs
Specific issues directly related to age of patient/resident population

Desired experience for services senior manager includes:

Providing supervision & mentorship to approximately 6 or more direct reports scaling the team as required to meet demand and business case viability
Accountable for application delivery of Portal and Web Browser UI's application security services
Design and improve delivery processes which maximize efficiency, maintain high level of client service, and comply with regulatory and audit requirements
Perform complex systems analysis and simulation
Provide consulting and expertise to IT teams on tools and approaches to automate and streamline key processes
Maintain contact with clients to ensure their expectations are clarified, understood and met

Services Senior Manager Examples

1

Services Senior Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of services senior manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for services senior manager
  • Be responsible for all financial aspects of project management including the establishment of systems to regularly review costs, invoicing, and cash collection
  • Coordinate efforts with matrix team of 10-15 employees covering the functions of e-Services and workscope teams, field service operations, materials and on-time-delivery, data analysis & customer reporting, and project accounts
  • Coordinate resolution of issues through the use of change management and support customer throughout the migration to ensure needs are met
  • Immediately after project completion, facilitate the quantification and documentation of project performance with both the project team and customer
  • Drive planning process - target setting, project costing, budgeting, forecasting
  • Provide leadership to the business with respect to financial management, resource prioritization and allocation
  • Leads and influences the creative team to develop innovative campaigns that meet brand aesthetic needs those of customer
  • Oversees management of vendor relationships, including the contract negotiation process
  • Consults with site leadership to assess, recommend and take action on urgent and/or highly visible business events (e.g., safety and security response issues, business continuity events, crisis management, ) as needed
  • Maintains in-depth knowledge of Capital’s safety and security and business continuity response policies and procedures external best practices and trends
Qualifications for services senior manager
  • Ability to understand and solve complex tasks
  • Self- motivated, and confident personality
  • Bachelor’s degree is required, preferably in Computer Science, Telecommunications or Electrical Engineering
  • Broad based technology solutions on insurance industry
  • 3 tier web application MVC architecture and software development
  • Background in Agile and Test Driven Development principles
2

Services Senior Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of services senior manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for services senior manager
  • Operationalize services by working with internal tools like Agile, SAP, SFDC
  • Develops service pricing models, estimated costs, PON structure, PON naming, PON descriptions, and collaborates with stakeholders to develop a standard statement of work
  • Collaborates with service delivery stakeholders to ensure ongoing serviceability
  • Participates with cross-functional EOL team to determine EOS impacts to both revenue and serviceability
  • Supports services RFP and contracts process with pricing and costing models, service exception handling, and contract terms reviews relevant to established SOWs
  • Back end support – orderability/entitlement/system
  • Participates in all product core teams as a representative of GCSTS
  • Develops good understanding of competitive services offers and presents across the organization
  • Become NPI process expert and continuously look for ways to improve it
  • Be the subject matter expert on the subscriptions, support, and services offerings
Qualifications for services senior manager
  • Responsible for getting models through validation and address any issues raised during this process in a timely fashion
  • Present and discuss modeling approaches and techniques, data sources and analysis and model results to diverse stakeholders across the Bank
  • Support management as required during regulatory exams and reviews
  • Coordinates and prioritizes multiple initiatives with a proven talent for multitasking
  • Establishes effective relationships across multiple businesses, especially Finance, Model Validation and other risk management units
  • 7+ years of financial analysis and financial accounting experience, preferably in a high tech company
3

Services Senior Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of services senior manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for services senior manager
  • Recruit, onboard and train new Client Services Managers to guarantee success in role continually upskilling existing staff
  • Develop and manage all necessary promotional materials for HUB operations – call scripts, referral forms, fax forms, promotional materials
  • Track and manage reimbursement HUB service levels, quality and operational metrics key business performance metrics
  • Responsible for the management of a large managed services engagement
  • Provides technical support/expertise and is the main technical liaison in all phases of project development to customers and Account Managers
  • Coordinates with Marketing and Nutrition Science and Advocacy to develop compelling product concepts using DSM ingredients, and works with the Application Lab to formulate prototypes based on these concepts
  • Conduct research competitor analysis, and conduct client presentations, estimation efforts and proposals and negotiations
  • Client delivery assurance – assure the client of the commitment and drive the delivery process by working collaboratively with the Delivery Managers in the business unit
  • Take go-to-market solutions to accounts within the account scope -drive revenues from go-to-market solutions being sponsored by the business unit
  • Create weekly and/or monthly reports in order to track and trend project performance including, but not limited to
Qualifications for services senior manager
  • Experience of working across multiple start-up teams, strategic thinker, works systematically, and has a proven ability to drive fast tactical execution
  • A proven networker with the ability to lead, inspire, and drive a range of teams and external partnerships forward
  • Demonstrated high level of written, verbal, and interpersonal skills to communicate information, ideas, procedures, and processes in a logical sequence at a level appropriate to a range of audiences, resulting in effective working relationships
  • Demonstrated ability to lead, influence, solve problems, and work with all levels in the organization and in a cross-functional environment
  • Willingness and ability to travel at least 25 percent of the time to achieve business objectives
  • Experience with Agile tools such as Rally, Jira, Version One, TFS
4

Services Senior Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of services senior manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for services senior manager
  • Incorporate HE endpoints into ongoing Clinical Trails
  • Lead and Build Professional Society Relations for Reimb strategies
  • File Routine costs approvals to CMS for trials
  • Provide direct leadership to the front-end team to accomplish human resource objectives by selecting, training, assigning, scheduling, coaching, counseling and disciplining employees, communicating job expectations and appraising job contributions
  • Provide backup to Employee Service Representative (if applicable) in iCIMS, GOT training, Orientation
  • Partner with leaders throughout Marketing to ensure new ways of going to market (Next Gen) are supported by simple, well understood processes
  • Represent CN SCS in industry meetings and conferences involving counterparts at other railroads, freight forwarders, project cargo carriers, or other supply chain partners
  • Promote CN gateways at key ports
  • Increase CN and team exposure through internal and external presentations, panel discussions, industry publications
  • Monitor and analyze results/reports and scorecards to assess performance and identify gaps at both the individual, team, and centre levels
Qualifications for services senior manager
  • Drive supplier quality improvement program towards zero defect
  • Contributes to systems input, calibration process and Material Boards of the segments
  • Maintain and lead Failure Analysis and Reliability Test Lab for both operations and division-China partners
  • Lead both as a technical expert and for people development
  • Positions team for successful engagement execution, quality results and client satisfaction by clearly articulating project parameters, managing resources and processes and anticipating and resolving issues
  • BS with 8+ years or MS with 5+ years in Computer Science/Engineering or related field
5

Services Senior Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of services senior manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for services senior manager
  • Analyze individual shipment and claims reports for the purpose of assisting clients to better manage their risks
  • Manage the renewal process with underwriters including rate and terms and conditions negotiations relative to the insurance contracts placed on behalf of clientele and prepare all documentation necessary for completion
  • Oversee issues involving compliance with local regulatory requirements, tax issues and sanctions as applicable
  • Manage all documents utilized in the day to day program management including applications for insurance and claims filing
  • Act as liaison between customer and claims adjuster in the event of claims disputes
  • Oversee and prepare loss and risk management reports for large customers and participate in analysis of the same for discussion with underwrites and customers
  • Identify new business opportunities and work with the WRRG team and underwriters to create new customers
  • Attend industry conferences to represent WRRG and meet with customers and prospects
  • Work with global WTW offices to promote WRRG and identify and capture new business opportunities
  • Actively lead the creation of business cases and financial forecasts to prove the viability of new initiatives, and ongoing PS sales metrics
Qualifications for services senior manager
  • Working knowledge of customer service organizations and ability to drive operational excellence, ensuring services run effectively/efficiently and maintain an elevated customer experience
  • Establishing and fine tuning polices and best practice processes to ensure the financial integrity of Shared Services across the region
  • Located in one of our primary locations (Simsbury, CT
  • CardLink/DocLink
  • Various Web based tools
  • Wennsoft

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