Response Manager Job Description
Response manager
provides strategic and tactical leadership to the threat intelligence team, including identification of emerging threats and possible mechanisms to detect them.
Response Manager Duties & Responsibilities
To write an effective response manager job description, begin by listing detailed duties, responsibilities and expectations. We have included response manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Builds relationships with internal partners and stakeholders external stakeholders including media, community leaders and partner organizations
Manage a full-stack development team building the end-to-end collaboration solution for outages
Evangelize outage practices, blameless post-mortem culture, and incident action item follow through
Work with Data Science Engineering teams and service owners to surface data and analytics for improving reliability
Help us with innovate with new technologies such as, WebSockets, Node.js, react.js
Manage the incident response capability for all TW divisions including monitoring, forensics and logging systems, monitoring divisional environments for anomalies and threats and response to security incidents through the Global Security Incident Response Team (GSIRT)
Define the global strategy and execution plan to implement IT and physical environments that are secure and protect against external and internal threats and vulnerabilities
Liaise with the enterprise architecture team to ensure alignment between the security best practices
Develop a technology risk management process for safety and integrity of IT and physical assets
Work directly with the business units to facilitate IT and physical risk management processes and work with stakeholders throughout the enterprise on identifying acceptable levels of risk
Response Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Response Manager
List any licenses or certifications required by the position: CISSP, APMP, SANS, ITIL, GCIH, CEM, CISM, CEH, GCED, PMP
Education for Response Manager
Typically a job would require a certain level of education.
Employers hiring for the response manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Computer Science, Engineering, Business, Technical, Management, Information Systems, Industrial Technology, Environmental Science, Biological Science
Skills for Response Manager
Desired skills for response manager include:
Cutting-edge cyber-threats
Cyber-threat intelligence
Organizations
Excel
Ability to understand their possible consequences on the customer’s environment
Common types of malware
Current security threats and vulnerabilities
How identify them using network and host based tools
How to detect and mitigate them
How to eradicate them and verify the success of eradication efforts
Desired experience for response manager includes:
Regulate compliance with the organization’s security policies and procedures among employees, contractors, and other third parties and implement corrective action plans
Initiate, facilitate and promote a comprehensive training program to increase security awareness
Coordinate the development of implementation plans and procedures to ensure business-critical services are recovered in the event of a security event
Partner with the Business Unit IT Directors and global IT teams to provide security and compliance consulting
Collaborate among the information Security, Internal Audit, Legal and HR management teams as required
Research emerging best practices and methods in the industry appropriate to IT and physical security and make recommendations to improve infrastructure, applications, and architecture and information security
Response Manager Examples
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Response Manager Job Description
Job Description Example
Our company is looking for a response manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for response manager
- Provide client information on change implementations and current state
- Manage the enterprise's security organization, consisting of two direct reports
- International and domestic travel to effectively carry out the security and compliance duties, up to 20 percent
- Understanding the different stakeholders needs and challenges to provide stronger support for improving reliability through adoption of best practices
- Establish direction for the prioritization and development of Major Incident Response in alignment with the ITIL service model
- Responsible for Global facilitation and response 7/24/365 for all major incidents impacting mission critical business applications and Infrastructure Services
- Responsible for initiating the Major Incident response process, engaging all required partners
- Responsible to ensure timely, appropriate communications are generated to any/all of the approximately 22 lines of business for all Major Incidents
- Assist the GTOC IMT group that are operationally responsible for Incident Management Communication, technical and hierarchical engagement and escalation support for Major Incident Response
- Assist the GTOC IMT Manager with daily tasks, ensuing processes are documented, Implemented and followed
Qualifications for response manager
- Global Security management experience
- Prior experience with process improvement and lean initiatives
- Familiarity with Infrastructure and Operations Application technologies and design
- Previous experience with ISO methodologies and frameworks preferred
- BS/BA degree required with emphasis in information technology or engineering, business or related fields
- Familiarity with PCI, and HIPAA requirements
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Response Manager Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of response manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for response manager
- Responsible for working with Enterprise Incident and Problem Management to ensure global compliance to Enterprise standards and process regarding Major Incident
- Provide leadership and operational guidance instilling commitment to quality and process excellence
- Handle escalations from technology and business partners at all levels of the organization
- Assist in ensuring all Incident Management Communications meet SLA expectations
- Support Incident Management escalations where the Incident Owner is not known or the situation is complex
- Ensure incident communications and associated documentation and details are maintained by the Incident Managers and Coordinators
- Assist in the on boarding of new business areas to the GTOC IMT engagement and communication process
- Leading ongoing activities/ initiatives to achieve effective operations, productivity and optimal business performance
- Promote a good working relationship with school district staff
- Proactively hunt, monitor for and respond to security incidents, perform personnel investigations
Qualifications for response manager
- Thorough understanding of Major Incident / Incident Management & Response /
- Proven systematic problem solving and decision making skills
- Strong research, analytical and root case skills
- Ability to multi-task and manage unpredictable workloads
- Ability to work in a fast paced and high stress environment
- Over 7 years of experience in 24/7 information security response and threat intelligence experience
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Response Manager Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of response manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for response manager
- Define, document, test and manage incident response processes
- Stay current of the latest information security controls, practices, techniques and capabilities in the marketplace while leading internal skills development activities for information security personnel on the topic of security monitoring and incident response
- Develop use cases and supporting content for security tools
- Perform real-time computer security Incident Handling (e.g., forensic collections, intrusion correlation/tracking, threat.analysis, and direct system remediation) tasks to support deployable Incident Response Teams (IRT)
- Perform computer security incident triage to include determining scope, urgency, and potential impact
- Research and recommend forensic tools that improve productivity and accuracy of investigations
- Provide highly technical examination, analysis and reporting of computer based evidence to include collecting and.analyzing intrusion artifacts (e.g., source code, malware, and Trojans) and use discovered data to enable mitigation potential computer security incidents within the enterprise
- Serve as technical experts and liaisons to other internal investigative and legal groups by providing hands-on.support in reviewing forensic analysis, reports, and data and collaborate with other local, national and international incident response teams as needed
- Perform analysis of logs from a variety of sources within the enterprise, to include individual host logs, network traffic.logs, firewall logs, and intrusion detection system logs
- Track and document incidents from initial detection through final resolution including documenting requests and activities in case management system (experience with using Archer a plus)
Qualifications for response manager
- University Degree or Information Technology Diploma (preferred)
- Knowledge of current security threats, techniques, and landscape, dedicated and self-driven desire to keep abreast of latest cybersecurity threats and hacking techniques
- 5+ years experience in asset creation, management, deployment
- 2+ years experience with program management and/or support
- 2+ years experience in client requirements, business process
- Prior leadership and/or network through disaster NGOs
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Response Manager Job Description
Job Description Example
Our growing company is hiring for a response manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for response manager
- Document new and update current program procedures providing guidance and reports on incident findings to appropriate constituencies
- Familiarity with laws and regulations regarding security breach response procedures
- Provide project governance, assurance and monitoring for all of our crisis projects
- Produce reports for senior management on project progress and metrics as required
- Accountable for overall performance and delivery of defined scopes of work
- Serve as primary contact and manage project stakeholder relationships to ensure project efficiency
- Direct and motivate the project team
- Deliver within scope and budget whilst ensuring the highest quality
- Support the wider crisis management delivery program as required
- Perform real-time computer security Incident Handling (e.g., forensic collections, intrusion correlation/tracking, analysis, and remediation) tasks to support deployable Incident Response Teams (IRT)
Qualifications for response manager
- Provides 7/24 on-call support for staff, escalations, incident management, Major Incident response and communication activities in support of 7/24/365 operational excellence
- Gravitas to lead the enterprise crisis response team during crisis events
- Minimum of five years progressive experience in security monitoring, security operations and incident response
- Ability to understand and present complex problems
- Understanding of network, desktop and server technologies, including experience with network intrusion methods, network containment, and segregation techniques and technologies
- Ability to organize, prioritize, delegate, multi task and foster the development of high performance teams to lead and support an environment driven by customer service, trouble shooting and team work
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Response Manager Job Description
Job Description Example
Our company is looking for a response manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for response manager
- Manage a production supervisor who leads shop employees, and supervise a team of support professionals
- Budget ownership of the function
- Monitor claims activities and identify trends and opportunities through customer insight which can be assessed by Risk & Strategy teams to develop a point of view
- Liaison with Regulators where required
- Work with sales to understand client’s goals and budgets in order to identify and recommend ideal media placements for proposals that will ensure client objectives are met with speed and accuracy
- Manage Ad Campaigns from start to finish including but not limited to creating fast but effective campaigns and tracking clearance attempting to keep as much revenue in the door as we can
- Assist with the coordination of flawless media execution by maintaining communication with client, vendors and agencies
- Manage Order Process – obtain and organize written client approval of all plans and plan changes - - add/update orders and flowcharts as needed
- Maintain and issue weekly DR TV clearance reports
- Deep knowledge and understanding of all of our products and capabilities, especially around TV
Qualifications for response manager
- Significant knowledge of incident response processes
- Significant knowledge of forensic tools and procedures
- Strong ability to analyze information and data
- At least 5 years of experience in the Information Technology field
- At least 3 years of experience in incident response and digital forensics
- At least 2 years of experience using Guidance Software's and Access Data's forensics products