Professional Services Consultant Job Description

Professional Services Consultant Job Description

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Professional services consultant provides deployment and configuration for FireEye’s advanced threat protection products, including network and host based products, cloud and on-premise solutions, and the FireEye Security Orchestrator product.

Professional Services Consultant Duties & Responsibilities

To write an effective professional services consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included professional services consultant job description templates that you can modify and use.

Sample responsibilities for this position include:

Install, implement and parameterize Ambit CIM, train client staff on design, application functions and configuration
Support creation of integration/user acceptance test scenarios and scripts facilitate and provide direct support for user testing
Create and/or support creation of implementation and cutover plans and scripts facilitate and provide direct support for production migration and go-live stabilization
Provide status updates on assigned work to management or project management and, when required, act as a main consultant and/or project manager on small to medium-sized projects
Lead assessments and resultant implementation of clinical and operational data analytics solutions, business process improvements, partnership assessments, and managed equipment services within the healthcare landscape
Develop strategic working relationships and provide guidance to C-level client leaders
Play a lead role in educating and coaching internal resources in area(s) of subject matter expertise
Develop people and organization, focus on capability building both at central level as in the market organizations
Share best practices between solution areas and markets
15+ years of experience in management consulting and healthcare provider operations

Professional Services Consultant Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Professional Services Consultant

List any licenses or certifications required by the position: CISSP, PMP, CCIE, PKI, CISA, GCIA, ITIL, CDIA, SSL, CISM

Education for Professional Services Consultant

Typically a job would require a certain level of education.

Employers hiring for the professional services consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Computer Science, Technical, Engineering, Accounting, Finance, Business, Science, Electrical Engineering, Information Technology

Skills for Professional Services Consultant

Desired skills for professional services consultant include:

Statistics
Performance data
Educational pedagogy
PowerPoint
Excel and MS Word
Debugging Check Point products
How these interact with applications and users
Internet products and technologies
Network configuration and components
Networking topology

Desired experience for professional services consultant includes:

MetroCluster
Business case working with a Financial Advisor (FA)
The ability to lift up to 50 pounds in order to carry product and presentation materials
Requires heavy travel 60-70% with frequent overnight stays-Approx
Bachelor's degree required – preferably in a finance/accounting or related discipline
Strong verbal communication skills displaying a solid grasp of diplomacy and how to utilize communication style, temperament, tone, internally and externally

Professional Services Consultant Examples

1

Professional Services Consultant Job Description

Job Description Example
Our growing company is looking to fill the role of professional services consultant. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for professional services consultant
  • Mentor and provide applications and commercial training to colleagues and new hires
  • Maintain a high standard of personal administration
  • Participate in team based activities
  • Provide regular status and activity reports according to company practices
  • Monitor team performance, provide ongoing feedback and apply clear, consistent performance standards aligned with Victory Plan goals
  • Foster cooperation, communication and commitment among team
  • Establish mechanism to ensure optimal level of teamwork by valuing contributions, and encouraging accountability
  • Act as key player in managing corporate change initiatives
  • Responsible for staying abreast of current technologies, PureConnect's cutting edge solutions, and develop advanced expertise in of our technical subject areas
  • Assist customers with the initial definition of project goals, identification of stakeholders, timelines/milestones, risks
Qualifications for professional services consultant
  • The autonomy attached to this role requires an individual with initiative, curiosity and the ability to think through a problem to deliver a solution
  • Commercial focus in regard to our needs and client needs
  • A working consultant – someone who rolls up their sleeves and gets the job done rather than mere oversight
  • Team spirit - work with other Consultants in a supportive way
  • If no TILOS experience then a detailed understanding of a planning and scheduling software solution Primavera, Microsoft Project, Asta Power Project or similar
  • BS level technical degree desired
2

Professional Services Consultant Job Description

Job Description Example
Our company is looking to fill the role of professional services consultant. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for professional services consultant
  • Providing technical training courses for customers and/or employees, in the use of complex situations for multiple products, while developing specifications for content of courses
  • Identifying potential issues at customer sites and investigating customer issues by working closely with Technical Support service personnel
  • Preparing weekly reports for administration on all aspects of the applications training operations
  • Reviewing feedback from customers, compiling and analyzing support data and recommend procedural and training changes as appropriate
  • Attending seminars and training sessions necessary to maintain the appropriate level of professional competence
  • Traveling up to 75% by car and air, to customer sites
  • Develop and maintain standardized implementation documentation and supporting materials
  • Work with client to define and document FTP/ALM/Budgeting setup including Chart of Accounts, model assumptions and specification of any advanced modeling requirements
  • Assist Data Analysts with review of workbook and system setup as needed
  • Coordinate schedule with Project Analysts to ensure client data is available and prepared for implementation
Qualifications for professional services consultant
  • Produce and post eight social media articles a year for authorized locations describing best
  • Experienced Project Management Leadership experience is a must
  • Must have UNIX and/or Linux administration experience in large organizations
  • Experience with NIS, or LDAP administration is a plus
  • Active Directory experience is a plus
  • Should have UNIX compliance knowledge (PCI, SOX, GLBA)
3

Professional Services Consultant Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of professional services consultant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for professional services consultant
  • To develop in-depth knowledge about how banks work in Credit Risk and Capital Management and how to calibrate and implement robust risk models
  • Engage with clients and evaluate Readiness for conversion
  • Conduct UAT sessions with converting clients
  • Take total ownership of issues and drive them to closure, maintaining accountability to customer
  • Prepare metrics, analysis, status reports at regular cadence expectations
  • Provide guidance and next step consultation for analysts and recommending escalation when issue is outside analyst technical competency to ensure we provide relief and restore functionality for the customer as efficiently as possible
  • Develop and test possible workarounds for problems until root cause has been discovered and a permanent fix has been implemented
  • Provide assistance and support during critical escalations
  • Train new hires or vendor agents on recurring and new products
  • Be proactive in resolving customer issues and ability to ‘think outside the box’
Qualifications for professional services consultant
  • Project Management Professional Certification or 5+ years of validated experience
  • Previous Technology Consulting for software or cyber security company
  • Any Hadoop, Cloudera, MapR, HortonWorks, or My SQL experience
  • Provide domain knowledge in (Enterprise) Collateral Management aspects in the context of FIS delivering implementation services for its Enterprise Collateral Management (ECM) solution suite
  • Retrofit client-specific requirements back in to Product Management and Development processes
  • 7yrs + working experience in finance/software industry
4

Professional Services Consultant Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of professional services consultant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for professional services consultant
  • Consult with existing users on-site to enhance utilization of the software and to increase customers' operational efficiencies
  • Develop customer relationships, generate leads and work with sales team
  • Provide weekly written internal reports documenting customer engagements formal reports to customers identifying areas of improvement and outlining recommendations
  • Engage in continuous education of the distribution industry and the Company's software applications
  • May perform occasional in-house training for customers onsite in Trevose, PA
  • Confidently demonstrating and promoting the Company’s capabilities through a thorough understanding of a client’s business
  • Interacting with colleagues across Barclaycard, including Development, Support, Finance, Sales and Marketing working closely with other Consultants
  • Understanding Barclaycard’s propositions in order to best apply them to the business needs of customers
  • Understanding to a technical level the interfaces of our products and services and be happy to discuss these with Customers and Prospects
  • Test and Production environment build across all Portfolio of gateway products
Qualifications for professional services consultant
  • Technical software implementation tools (ETL tools, SQL)
  • Relevant University Degree (Computer Science, Engineering, Physics/Math or similar)
  • Programming in VB.net, C++, C# or Java
  • Working knowledge of database servers
  • Standard business software implementation
  • Advisory/consulting business
5

Professional Services Consultant Job Description

Job Description Example
Our innovative and growing company is hiring for a professional services consultant. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for professional services consultant
  • Contribute to new Professional Services offerings
  • Train and mentor external sub-contractor technical consultants
  • Act as a subject matter expert and trusted advisor, to promote satisfaction within assigned accounts
  • Comfortable with owning/management of program implementation scope, schedule and resources necessary for full-fill contractual program scope of work implementation obligations
  • Provide consultation on business processes and best practices as it relates to enterprise meeting management technologies
  • Interface with product development teams to define and convey client requirements
  • Evaluate various program contractual documents and assist with identifying and implementing client requirements
  • Simultaneously manage multiple high visibility initiatives
  • Responsible for preparing and delivering various operational reports in support of client requirements and key performance indicators (KPIs)
  • Continuously analyze schedule compliance and prioritize tasks as needed to meet deadlines and milestones
Qualifications for professional services consultant
  • Fluent in German and English, French or Italian would be a benefit
  • Experience withboth the Unix and Windows operating systems
  • Located on West Coast (we are only considering local candidates near a major airport)
  • Driving and/or flying to potential customers/current customers or clients will be required
  • Maintaining, developing, and debugging scripts for users and 3rd party software applications
  • Monitoring of system performance and recommending system tuning ideas such as upgrading compilers, OS, changing system parameters

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