Personal Account Manager Job Description
Personal account manager
provides technical expertise (knowledge of insurance coverages and products, staying abreast on industry updates and changes) to Sales Executive/Account Executive(s); specifically, in analyzing client needs, coverage forms and quotations during the sales process on new and renewal business.
Personal Account Manager Duties & Responsibilities
To write an effective personal account manager job description, begin by listing detailed duties, responsibilities and expectations. We have included personal account manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Manages and services the renewal process to include summaries of insurance or comparisons of coverage as needed and requested and in compliance with VIP coding of platinum, gold and silver levels of service
Maintain thorough knowledge of affluent and non affluent carrier products and services
Manages and services the renewal process to include summaries of insurance or comparisons of coverage as needed and requested
Maintains thorough knowledge of carrier products and services
Services complex accounts and higher net worth clients
Keeps informed regarding industry information, new product information, coverage, and technology to continuously improve knowledge and stay current
Primary client contact for day-to-day client questions regarding policy changes, billing questions, coverage questions, summaries and rewrites
Analyzes and resolves client questions and concerns
Analyzes service processes interfacing with account executives and commercial producers to identify solutions for client
Works closely with P&C management on a regular basis and insures the progress and activity with client is communicated to all involved parties
Personal Account Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Personal Account Manager
List any licenses or certifications required by the position: SOP
Education for Personal Account Manager
Typically a job would require a certain level of education.
Employers hiring for the personal account manager job most commonly would prefer for their future employee to have a relevant degree such as Collage and High School Degree in Business, Business/Administration, Education, Acting, Finance, Technical, Chemistry, Associates, Management, Marketing
Skills for Personal Account Manager
Desired skills for personal account manager include:
Bank products & services
Bank's products
Services
T24 system
Personal lines coverages and markets
Products/services offered to differentiate from competitors
Risk assessments
Analyses
Financial statements
Broad array of business and personal financial products and services
Desired experience for personal account manager includes:
Analyzes and discusses renewal options with Account Executive/Commercial Producer to determine course of action
Prepares client communications
Assists Account Executive or producer in conducting client meetings as needed
Maintains client information files
Generates status, quality control and business reports as needed
Primary source of training for new staff members including scheduling, maintenance of the “on boarding” spreadsheet and follow up with new staff to ensure department compliance and success
Personal Account Manager Examples
1
Personal Account Manager Job Description
Job Description Example
Our growing company is hiring for a personal account manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for personal account manager
- Drive business sales volume, and business and personal solutions, through opportunity spotting to enhance revenue opportunities
- Generate referrals and sales results while ensuring superior client care
- Build internal and external networks and implement an effective prospecting strategy to capitalize on business opportunities and attract new business
- Lead in risk management and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
- Deliver financial advice that is value added and apply a continuous improvement approach to achieving superior Client First experience
- Visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted
- Support and prospect clients in the Muskoka District and surrounding markets (Parry Sound, Gravenhurst, Bracebridge and Huntsville)
- Monitors open items and downloads generated reports
- Primary client contact for day-to-day client questions regarding policy changes, billing questions, coverage questions, claim or loss situations, summaries and rewrites
- Remarkets current clients and quotes new business opportunities from Producers or referrals
Qualifications for personal account manager
- Generates interest in additional lines of coverage and cross serving opportunities
- Generates prospective customers & develops new business through sales leads, and prospecting
- Maintain accuracy of product/customer forecasts and remedy variances as requested
- Actively manage all territory new business opportunities within Salesforce.com
- Lead the sales and market development activities to promote growth of the business for assigned accounts and territories
- Manage the entire sales process from prospecting to closing
2
Personal Account Manager Job Description
Job Description Example
Our company is growing rapidly and is hiring for a personal account manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for personal account manager
- Develop and implement aggressive sales plans at the territory and account level
- Effectively communicate with internal R&D, Marketing, and Operations group
- Create and implement account plans that are well aligned with the business strategy
- Comply with administrative requirements (call reports, forecasting, expense reports)
- Develop and manage annual territory budget
- Ensure regular branch activities are consistently followed to ensure effective client contact is maintained to develop relationships and identify client needs, to probe/listen for new growth opportunities
- Implements the market strategy and tactics for Vietnam and Myanmar
- Expand the market coverage for Vietnam and Myanmar
- Develops and closes opportunities based on market strategy and customer knowledge including product and solutions
- Review and analyze personal accounts for coverage, limits, , and make appropriate recommendations to clients
Qualifications for personal account manager
- Diploma/Degree in related field
- Mutual Funds License or equivalent course completion
- PFP / CFP an asset
- Prepare all transactions for assigned accounts, applications, invoices, forms
- Prepare on-line quotations, complete new business applications and upload to system, reviewing for accuracy
- Maintain positive and effective relationships with clients and insurance company staff
3
Personal Account Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of personal account manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for personal account manager
- Check policies/endorsements/audit for accuracy
- Coordinate premium and/or fee collection with Producer and/or accounting and prepare finance agreements
- You will have good PC knowledge, be customer focused and have excellent written and verbal communication skills
- You must also have a solid understanding of Microsoft Office and strong internet skills
- Identify and win new business opportunity through the customer’s organization
- Prepare, implement and execute Strategic Account plans at both Group and Account level and update on a quarterly basis
- Prepare and Present Quarter, half year and annual business plans to the sales management, manage the L/E and Pipeline
- Promote and engage the Sales Specialists for particular solutions
- Manage sales to increase revenue and gross profit for HP products for a Global Account across the Countries at Worldwide level
- Previous experience managing Enterprise Global accounts at Worldwide Level
Qualifications for personal account manager
- Must hold a current Property & Casualty insurance license or obtain within 6 months
- Advanced professional designation or courses being taken toward a designation (PRMA)
- High School diploma or equivalent required, though college degree preferred
- Massachusetts Property and Casualty License is required and must be obtained within 6 months of starting the position if the license is not already held prior to hire
- Candidates must have 3 - 5 years of customer service experience, preferably in an insurance agency or insurance company environment
- Proven track record in sales or account management in retail or B2B
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Personal Account Manager Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of personal account manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for personal account manager
- Have knowledge and abide by the underwriting guidelines and binding authority guidelines of each company
- Maintain knowledge of current legal and social conditions that may impact adequacy of policy coverage and limits
- Present all products and offers to decision makers, delivering value consulting to the business partner community with professionalism
- Handle incoming/outgoing client query calls efficiently priority mail (non-renewals/registered letters)
- May include collection of fees, reconciliation and resolution of any outstanding balances within 90 days of invoicing date
- Servicing Personal Insurance accounts selling
- Servicing Personal Insurance accounts generating new business
- Market renewal business when appropriate and provide high degree of customer service
- Explains coverage and exclusions to clients
- Have the ability to work autonomously maintaining and enhancing the relationship with customers in the UK and Ireland personal care industries
Qualifications for personal account manager
- Fluent in English and Portuguese, Spanish is a plus
- Minimum 2 - 3 years’ experience in the insurance industry, preferably within Personal Lines
- Bachelor’s, in Chemistry, Biology or Business
- Master’s or higher degree in Chemistry, Biology or Business
- 2-5 years of experience in Personal and Commercial Lines preferred
- RIBO Licensed Preferred or willingness to obtain
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Personal Account Manager Job Description
Job Description Example
Our company is growing rapidly and is hiring for a personal account manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for personal account manager
- You will introduce new concepts and products into the market where you will develop and implement business and customer plans for the region
- Formulate and implement near and long term strategies to achieve aggressive revenue and profitability targets
- Manage the preparation, organization, presentation and follow up of seminars, training and exhibitions
- Collate on-going market intelligence
- Partner with the Technical Support Team to service key accounts and to prospect new accounts
- Present technical information to the customers and articulate their unmet technical needs and lead to the development of solutions
- Ensure and maintain business compliance with local laws and regulations and operate within Ethics and HS&E
- Marketing/Placement of insurance coverage, both new and renewal
- Service client accounts - including endorsements, phone calls, emails, billing issues
- Prepare proposals for client meetings
Qualifications for personal account manager
- Account sales and account management calling on national retailers
- Account management experience and a passion for the Health and Beauty sector required
- Strong proven track record of budget/quota delivery
- Experience being an active and high performing member of a team
- Proven ability to positively influence buyers and management level decision makers to achieve customer business volume plan
- Ability to provide insights to POS trends within account base