Operations Lead Job Description

Operations Lead Job Description

146 votes for Operations Lead
Operations lead provides professional expertise and guidance on Good Clinical Practice (GCP) and applicable regulations to clinical development teams to proactively identify compliance issues/risks and recommend mitigation.

Operations Lead Duties & Responsibilities

To write an effective operations lead job description, begin by listing detailed duties, responsibilities and expectations. We have included operations lead job description templates that you can modify and use.

Sample responsibilities for this position include:

Oversee and execute the on-boarding of new accounts, asset transfers, cash transfers, gifting, cash processing (ACH, checks and wires), class actions, and proxies
Perform review of assets to transfer and coordination with both client and other financial institutions to ensure the expedient receipt/delivery of assets
Provide leadership, inspiration, mentorship, guidance and career development to group of operations associates focused on day to day firm operations
Capitalize on opportunities for increased effectiveness and efficiency by driving key automation and productivity initiatives
Establish key relationships cross-functionally between members of the firm and outside custodians for troubleshooting and providing answers to functional issues
Provide thoughtful feedback analysis, operational monitoring, troubleshooting and error resolution to prevent inaccuracies, reduce process latency, and drive process excellence
Work with the Video engineer to manage the storage of our video assets in S3
Setup and manage test and production environments for our products
Been restored, helps in isolating the root cause of the problem, and supports different levels of notifications
Manage the day to day operations of our services

Operations Lead Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Operations Lead

List any licenses or certifications required by the position: ITIL, PMP, CISSP, VLSS, CRM, AAALAC, CCNP, APICS, SSL, BPI

Education for Operations Lead

Typically a job would require a certain level of education.

Employers hiring for the operations lead job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Engineering, Associates, Computer Science, Technical, Science, Supply Chain Management, Management, Technology

Skills for Operations Lead

Desired skills for operations lead include:

Basic clinical project financial principles
Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements
Specific Area of Expertise within a phase
Offensive and defensive host and network security techniques
Windows file system and areas of persistence
Clinical development processes with strong emphasis on monitoring
New therapeutic areas

Desired experience for operations lead includes:

Establishing priorities for the program within the plant sites
Assuring procurement is on-time and within budget, assessing cost (TMC's) and implementing process improvements as required
Coordinating engineering activities to support production needs and help resolve technical issues
Teaming to implement inventory reduction and supply chain initiatives
Interacting with program management and operations to communicate program requirements
Strategic planning of manpower and material to support factory level loading and tactical planning on a daily basis to maximize labor and equipment utilization

Operations Lead Examples


Operations Lead Job Description

Job Description Example
Our growing company is hiring for an operations lead. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operations lead
  • Blend product as prescribed and/or generate blends
  • Monitor and maintain quality of inventory and blended product
  • Load and unload products from truck
  • Conduct regular house-cleaning duties, processes and record keeping
  • Maintain and keep records of all equipment including legs, conveyors, cleaners, vehicles and all other facility equipment
  • Lift 35 kg, climb ladders, stairs and bins
  • Supervise operations support staff
  • Assist with floor moves, taking markdowns, preparing RTVs for shipping, handling ticket requisitions and re-ticketing merchandise as needed
  • To take ownership of the onboarding request and verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions
  • Help to review and set up KYC relevant procedure
Qualifications for operations lead
  • Project management skills (MS Project, Earned Value Management System, ) are essential
  • Minimum two years industry & association experience related to fraud, chargebacks and/or disputes
  • Computer literate must have EZ-Cap experience
  • Create and provide Incident related reports to management or other stakeholders
  • Increase technology, business unit & organizational knowledge over a period of time
  • ITIL certification is mandatory (at-least foundation)

Operations Lead Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of operations lead. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for operations lead
  • Ensure operators are accountable to their job requirements
  • Ensure operator staffing is appropriate for shift requirements
  • Coordinate/Support compliance with production schedule requirements
  • Coordinate all necessary Preventative & Reactive Maintenance requirements
  • Support plant cost control initiatives & measures
  • Support outside departments, including the lab and maintenance
  • Candidates for this position will supervise a data entry team
  • Assist in managing data and analytic reporting requirements when needed
  • Assist in booking travel, hotel, and other program event support for developers as directed
  • Assist in hardware purchase and tracking of inventory
Qualifications for operations lead
  • Must be highly professional and adhere to the highest ethical standards
  • English, Spanish and Portuguese are required
  • 3+ years of medical terminology, data entry, customer service, and direct supervision
  • Outreach and communication to developers and stakeholders for demos, content, and event support
  • Periodic content creation for event and program support
  • Support for developer-centric events, including logistics, offsite support, and content generation

Operations Lead Job Description

Job Description Example
Our company is hiring for an operations lead. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for operations lead
  • Monitoring progress and escalating unresolved issues and slippages in a timely manner
  • Ensuring adequate budget and resources are allocated to the Programme
  • Providing advice and guidance, issue resolution and assistance
  • Ensuring the Risk, Issues, Assumptions and Actions are up to date at any point in time
  • Contributing to Business Requirements Documents (BRDs)
  • Providing overall workstream co-ordination in tandem with Regulatory Operations Project Managers
  • Acting as the central co-ordinator for new business requests, maintaining / implementing project status reports, identifying resource and budget requirements
  • Preparing project status reports for GNM management on progress and arranging / hosting weekly updates
  • Performing some business analysis activities, including process mapping, procedure writing, testing, and business requirement definition
  • Liaising with Front Office, divisional Chief Operating Offices (COOs) and other GNM functions
Qualifications for operations lead
  • You have a bachelor degree or equal level by experience complemented with a at least 3 years of successful experience in a logistics specialist or team leader function
  • You have a keen interest in the concepts of lean management and continuous improvement
  • You have leadership skills, preferably proven with a first experience in leading a team and / or in delivering projects
  • You have solid (personal) work organizing and time management skills
  • Knowledge of banking regulations, especially those that impact asset segregation
  • Previous experience of delivering Regulatory Change programmes at other Banks

Operations Lead Job Description

Job Description Example
Our growing company is looking for an operations lead. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operations lead
  • Identifies the need for workload adjustments and works with management to balance incoming work, ensuring completion within established department service standards
  • Participates in unit and departmental meetings, training sessions, and broker/dealer development forums
  • Provides extra relationship support to internal and external business partners through prioritization of issues and active communication
  • Serves as a department representative on routine and non-routine projects and committees
  • Serves as teams primary contact for routine and more non-routine escalated issues
  • Supports processing queues when needed
  • Works with appropriate departments on resolving escalated issues posed by team members, management and customers
  • Communicates compliance issues to local and LFA management and disseminate compliance-related material at the direction of LFN Compliance
  • Conducts LFA required compliance training for new hires, both planner assistants and advisors, within required timeframes through documented communications and meetings independently under general supervision
  • Coordinates new hire licensing and contracting for new recruits
Qualifications for operations lead
  • Report and alert resources concerning downtime
  • Interface with Test Support/Maintenance on equipment problems
  • Track time for NPI/Pre-production/re-work
  • Communicate with opposite shift to ensure communication flow
  • Update department communication boards
  • Five (5) years of progressively responsible experience in agri-business and/or other related customer service function

Operations Lead Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of operations lead. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for operations lead
  • Guides daily work processes to ensure the efficient and effective completion of assignments
  • Trains associates on department tasks
  • Ensures reports are accurate and completed in a timely manner
  • Organizes the warehouse and work areas for orderliness at all times
  • Ensures compliance to safety operational guidelines, including individual work area and department
  • Effectively managing people and performance on one of our operations and maintenance contracts
  • Maintaining effective and amiable client relations
  • Providing leadership to offshore teams
  • Ensuring personnel are participating in competence programme and planning development and succession
  • Ensuring contract governance is established and maintained across commercial and safety elements
Qualifications for operations lead
  • Delegates work and reviews, assesses and releases all tasks to various teams and/or departments, such as receiving, put-away, picking, packing, slotting, within the Logistics Center (20%)
  • Provides technical support to employees and communicates across all levels within the Logistics Center (10%)
  • Conducts investigations to reconcile inventory discrepancies, and performs necessary transactions to reconcile inventory (15%)
  • Supports and participates in continuous improvement initiatives
  • Proficiently utilizes a Warehouse Management System for work-flow (5%)
  • Acts as a SME

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