Operations Consultant Job Description

Operations Consultant Job Description

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Operations consultant provides product Supply leadership on assigned BULT and Franchise portfolio activities utilizing Clarity for portfolio and resources management, SAP for master data and BOM’s, and have expertise in Microsoft Project, Excel, WORD, PowerPoint and Visio supporting tools.

Operations Consultant Duties & Responsibilities

To write an effective operations consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included operations consultant job description templates that you can modify and use.

Sample responsibilities for this position include:

Develop process documentation to support HR Operations key processes and procedures
Conduct assessments of major work processes related to registration, patient insurance, billing and collections, and data processing
Assess each client’s system authorizations by resource role to assist the client in creating a system and transaction authority in the DNA system assuring same or similar functionality of client’s prior system, this would include security access to application screens and processes override authorities
Monitor system and network elements using diagnostic tools and troubleshooting procedures
Oversees the franchisee, processes and operations of 100+franchisee locations
Taking a team member role in any GTS impacted and/or sponsored projects – (but may have a business unit subject matter expert lead depending on the project)
The type of role will be dependent on, but not limited to, the subject matter of project and how it matches against the knowledge/skills of person, other staff involved in project, or timing of the project
For example, projects involving automation enhancements specific to GTS applications
Analyzing and troubleshooting production issues/ questions from GTS staff on system functionality and logic
Identify and suggest new initiatives or enhancements to workflows to mitigate risk or add efficiencies

Operations Consultant Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Operations Consultant

List any licenses or certifications required by the position: PMP, ITIL, SANS, CISSP, CEH, CISM, CISA, AHIMA, CPC, PSO

Education for Operations Consultant

Typically a job would require a certain level of education.

Employers hiring for the operations consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Technical, Design, Education, Finance, Accounting, Associates, Engineering, Business/Administration, Computer Science

Skills for Operations Consultant

Desired skills for operations consultant include:

Excel
Microsoft Word
Customer's business to develop optimal solutions
Outlook and Power Point
Processes
Procedures
Word
Microsoft Excel
PowerPoint

Desired experience for operations consultant includes:

May report to a group operations manager or a Sr
Develop and oversee the implementation of recommendations from assessment
Work with the business team to develop and/or review a core set of monthly operational and financial reports
Assist clients in complying with operational effects of regulatory requirements
Coach and mentor clients’ business teams so they continue to develop their skills and experience
Assist the Operations Senior Manager with Business Development opportunities

Operations Consultant Examples

1

Operations Consultant Job Description

Job Description Example
Our company is growing rapidly and is looking for an operations consultant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for operations consultant
  • Assists with training customers and/or sales employees on products/services and processes
  • Consult with management on the effect of policies and procedures by assisting in developing and implementing policy and procedure changes in a fair and consistent manner
  • Provide direction for sales and implementing policies and procedures
  • Provide direction on order capture tool, exception tool and other policies, procedures, promotions
  • Analyse data to identify insights and trends in operations activity
  • Processing Tester, Damages and Known Theft
  • Daily process damages, testers and known theft product and organization backstage
  • Shipment and Receiving
  • Ensure all shipment is executed on stage and/or backstage in a timely manner
  • Accept all boxes per company procedure
Qualifications for operations consultant
  • Credible in front of a customer supplier
  • Experience managing large scale Java or JVM based applications
  • Candidate should possess networking/security background
  • Excellent communicator across written, verbal and visual communication forms
  • Capacity to build long term relationships and act as a strong influencer
  • Able to adjust style and attitude and communication to a diverse client base
2

Operations Consultant Job Description

Job Description Example
Our company is looking for an operations consultant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operations consultant
  • Supports business requirements gathering and documentation for medium to large scope tasks
  • Understands the customer’s business, strategy and key initiatives
  • Delivers high-level client billable consulting (pre and post-sale activity), ensuring a long term partnership with clients
  • Creates and/or reviews training materials
  • Communicate known issues, mediation, release plans, , resolved deployment or application issues
  • Deliver support and training for field operations partners across the full ESP Suite and other available reporting and analytic tools, with the goal of increasing adoption and enhancing firm efficiencies and growth
  • Helps to ensure that the needs of the sales force and customers are being met
  • Handles issues between sales and operations on behalf of significant customers
  • Participates in project activities
  • Identifies potential sales business operations issues
Qualifications for operations consultant
  • Prior work experience in Banknotes Operations, Foreign Currency or Payment operations preferred
  • A strong operations manager who is disciplined and motivated, detail-oriented, and able to work effectively with and influence vendors and other business partners
  • Proficient in conversational and written English
  • 3 or more years experience with telco operations
  • 5 or more years in Telco operations experience in a range of Operations functions (e.g., Fulfillment, Assurance, NOC, Contact Center, Managed Services, OSS/BSS implementation)
  • Preferred to have strong project management and communication skills
3

Operations Consultant Job Description

Job Description Example
Our growing company is looking for an operations consultant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for operations consultant
  • Analyze existing business processes to identify improvement opportunities
  • System/Tool Assistance
  • Content and Product Information
  • Temporary Access Agreements
  • Available during core office hours
  • Assist Sales personnel in meeting and exceeding their goals
  • Keep channels of communication open between Sales/Management and internal departments
  • Act as an information resource and assist in problem solving all issues
  • Provide feedback best practices to sales and internal departments to facilitate the development of new products and promotions
  • Chooses the appropriate consulting approach (e.g., directive, supportive, coaching, collaborative) based on the situation and the existing relationship
Qualifications for operations consultant
  • Ability to articulate information to both internal and external customers in a manner that is clearly and easily understood
  • Ability to interpret letters and numbers on a personal computer screen and on memos, reports and other documents
  • Travel may be required to and from FTI offices, to attend periodic industry events
  • Work in a team/group environment
  • Work as part of a team in providing consulting services to the clients in different sectors Build knowledge and experience to become an expert in selected industry and service line
  • Understand the client business at the set of the engagement, contributes in developing work plans, be responsible for the effective day to day delivery, and nurture client relationship
4

Operations Consultant Job Description

Job Description Example
Our company is hiring for an operations consultant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operations consultant
  • Develop and maintain PS (Professional Services) Excel tools (like utilization and sales support reports)
  • Co-ordinate with Global GTM and other regional GTM teams to ensure effective sharing of best practice, providing ‘thought leadership’ to the APJ GTM team and wider business
  • Support business case analysis for HC investment or redeployment
  • Analyzes use of HR systems, PeopleSoft, MSC, case tools, and other resources, identifies opportunities for program and service improvements, and makes recommendations to enhance delivery of HR operations
  • Partners with Ministry Market HR Partners to build and deliver programs to enhance the effective use of HR tools
  • Develops, documents and participates in user training on changes and new program delivery
  • Monitors task assignments to ensure completion on schedule, within intended scope, and at defined level of quality
  • Coordinates with team members to ensure consistency and optimization of overall HR Operations model
  • Reviewing qualifications against industry minimum and licensee standards
  • Supporting the rollout of new professional standards
Qualifications for operations consultant
  • Lead by example, work collaboratively, and help develop other team members
  • Support business development efforts through data gathering, research or proposal development
  • Understand utilization requirements and work on meeting goals or exceeding them
  • Ability to operate and understand excellent project and programme management disciplines including production of project plans and key quality programme deliverables
  • Ability to handle multiple task and responsibilities in a deadline oriented environment and flexible work hours
  • Knowledge of methodologies including Lean, Six Sigma, BPR techniques and implementation methodologies beneficial
5

Operations Consultant Job Description

Job Description Example
Our growing company is looking to fill the role of operations consultant. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for operations consultant
  • Always ensure brand guidelines, QC checklists and procedures are followed
  • Utilizes knowledge of all market, price and cost inputs across all product lines to create
  • Work with Product teams and Segment Brand managers to provide demand forecast guidance on current quarterly Outlooks future forecast periods
  • Maintain customer service program on unity and in hospital
  • Monitor all unity quality management activities
  • Monitor the collection and application of quality review data
  • Bachelor's Degree in Business, Health Administration, Engineering, Organizational Development, Marketing, Communication, Clinical Areas or Quantitative discipline or Scientific discipline
  • 5 years management, operational or process improvement, consulting, project management experience ~Strong Executive presence
  • Ability to travel extensively between sites
  • Excellent analytical and problem solving, quantitative skills
Qualifications for operations consultant
  • Operations research or statistically related field integrating mathematical concepts with business
  • Three to five years of successful, high sales volume, operational management experience in a multi-unit Fortune 500 environment
  • Proven ability to drive customer satisfaction, financial performance and employee satisfaction
  • Must enforce brand standards…all of them
  • Support & execute brand initiatives
  • Be a brand Champion

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