Manager, Enablement Job Description

Manager, Enablement Job Description

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Manager, enablement provides training to team members to ensure their proper execution of sales cycles and utilization of CRM and sales tools.

Manager, Enablement Duties & Responsibilities

To write an effective manager, enablement job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, enablement job description templates that you can modify and use.

Sample responsibilities for this position include:

A&PD Portfolio Management
Share insights and feedback with sales leadership on the skill development of their team members
Identify the right learning approach, the right tools, and the right assets to increase close rates and decrease cycle times for our sales teams
Thrive in a fast paced environment working with multiple teams across various geographies
Be flexible, detail oriented, and diligent in delivering quality projects
Be aligned with leadership to fully understand organizational objectives, performance gaps, and planned initiatives so to proactively create and deploy approved training against such initiatives
Maintain training/learning content (modules, files, programs, systems)
Understand staffing goals and coordinate appropriate activity
Proactively engage with the China leadership team to prioritize and execute on a quarterly sales enablement plan
Work as part of sales team to formulate customer and partner enablement strategies

Manager, Enablement Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Manager, Enablement

List any licenses or certifications required by the position: PMP, ITIL, AE, ISV, CSG, WERCS, SHRM, DCV, SFDC

Education for Manager, Enablement

Typically a job would require a certain level of education.

Employers hiring for the manager, enablement job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Marketing, MBA, Education, Business/Administration, Computer Science, Engineering, Technical, Communications, Management

Skills for Manager, Enablement

Desired skills for manager, enablement include:

Sales leader coaching
Sales process
Software sales cycles and sales process
CRM
Cloud/software sales cycles
Software sales cycles
Leadership and coaching frameworks used by sales leaders to inspire their teams and improve performance
Partner business models
Change management principles
Methodologies and tools

Desired experience for manager, enablement includes:

Good video editing, spreadsheet and presentation skills
Attention to detail with the ability to understand the big picture
Personable, professional, solid business acumen, ability to both partner with and lead individuals from cross-functional teams and interact effectively with all levels in the organization
Hardworking, ambitious and resilient
Confident self-starter, able to work in an ambiguous environment where the overall process is evolving
Ability to prioritize and manage deal activity to meet customer and/or sales deadlines

Manager, Enablement Examples

1

Manager, Enablement Job Description

Job Description Example
Our company is looking to fill the role of manager, enablement. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, enablement
  • Determine objective of Simulator – purely experience, testing, or both
  • Lead the CGC (Content Governance Committee) in learning design projects through the design lifecycle from scoping, research and analysis
  • Create effective learning programs using sound instructional design and utilizing multiple delivery modalities including classroom, eLearning and blended learning concept, while keeping continuous improvement, innovation and fresh content in mind
  • Partner with Leaders to determine skill gaps, develop solutions, and prioritize delivery of sales skills, process skills and product knowledge
  • Share insights and feedback with leadership on the skill development of their team members
  • Tailor and deliver trainings to improve sales and client management performance
  • Conduct global and local (Europe) analysis to identify performance improvement opportunities and work with stakeholders to create action plans against identified gaps
  • Develop and implement broad-scale communications across GMS Europe
  • Partner with Regional Service Managers, Service Managers, and Service Coaches to identify learning and development needs within the region
  • Develop readiness targets for critical training that align with regional strategies
Qualifications for manager, enablement
  • Knowledge of HR approaches, tools and techniques
  • Enjoy working in a fast paced changing environment with tight deadlines
  • Excellent proficiency in PowerPoint, Word, Excel, GoTo, and scheduling applications
  • Sales experience a plus but not a requirement
  • Must be willing to work out of an office located in San Ramon, CA Must be willing to travel (up to 20% of the time)
  • Bachelors Degree preferably in Business, Finance, Economics, IT or a related area
2

Manager, Enablement Job Description

Job Description Example
Our innovative and growing company is looking for a manager, enablement. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, enablement
  • Work with sales training to support sales training and certification programs globally
  • Stay informed on cutting-edge processes, tools and technology that may be leveraged to improve sales productivity
  • Create and execute strategy for measuring and communicating the usage rates and effectiveness of sales enablement efforts
  • Manage, coordinate and execute all enablement training and activities across the globe for various internal and external audiences
  • Orchestrate internal training classes delivered by AWS staff, both webinars and ILT
  • Implement global on-boarding plans and ramp-up programs for employees within Solution Architecture and Professional Services
  • Understand key trends in content and education needs and working with the global SMEs to identify new content and/or curriculum that will help drive internal, customers, and partner enablement
  • Host webinars, in cooperation with the Solutions Architecture team
  • Work with sales and sales development professionals across regions and/or segments in EMEA with a focus on ESMB
  • Lead a portfolio of our top tier partners, own their revenue success through a plan you help define and execute (training, co-selling, marketing)
Qualifications for manager, enablement
  • Working or competitive knowledge of Symantec/Veritas NBU, EMC/Legato Networker, IBM TSM, Symantec Enterprise Vault
  • Has a basic understanding of merchant processing
  • Proficient in and able to navigate all relevant computer systems, including Microsoft Office
  • Accurately write/respond to all company-oriented RFP/RFI questions (i.e., finance, number of employees)
  • Regularly audit content, responses, graphics, in the Content Management System and update and upload content, as required
  • Self-awareness and desire to improve
3

Manager, Enablement Job Description

Job Description Example
Our growing company is looking for a manager, enablement. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, enablement
  • Interact with and assist customers with their Enablement Workshop scheduling questions
  • Work with team members, including the larger Enablement Service Delivery teams, to drive content development with a focus on consistency, quality and relevance
  • Drive customer enrollment and awareness
  • Collaborate with key stakeholders to determine resource pool for workshop delivery
  • Provide support and leadership during Services activities and events
  • Deliver Enablement Workshops, where applicable
  • Complete quarterly program reporting
  • Manage mini-projects within Customer Enablement to ensure ongoing innovation and feedback loop to other teams
  • Manage the Customer Enablement footprint across other internal programs, such as User Groups
  • Partner with our FX Business Development team Platform/Offering Managers as technical lead with FX and X members
Qualifications for manager, enablement
  • Manage numerous ad hoc requests concurrently & strategically
  • Interface with billing, accounts receivables, sales, customer service, legal, and customers
  • Coordinate monthly with sales reps to execute customer reporting or analysis obligations
  • Become subject matter expert related to the customer experience with billing and invoicing
  • Create and Manage Cohesive process across specific Accounts
  • 2+ years of project management experience focus on web technologies for customer service
4

Manager, Enablement Job Description

Job Description Example
Our company is looking for a manager, enablement. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, enablement
  • Drive productive usage, high data quality, and value realization of CRM & other digital platforms used by Sales, Marketing, and Service teams
  • Actively participate in CRM, Pricing, and other digital platform strategy sessions with Commercial Excellence leaders
  • Cultivate strong partnerships with PMT commercial teams, IT, partners/vendors, and other key stakeholders for CRM, Pricing, and other digital services
  • Work across teams, both internal and external, and interact with executives, managers, and subject matter experts across our company and partner companies, to ensure we offer our partners the best possible enablement options
  • Coordinating with industry leaders and market development team to define sales support initiatives
  • Supporting industry leaders to implement growth plans
  • Acting as a liaison between internal industry teams, service teams and marketing to ensure that the industry team is bringing proactive growth ideas to the market
  • Assisting with creating written content to educate sales team and advance deals such as case studies, competitive information fact sheets, product collateral, and custom work related to industry focus
  • Coaching internal industry team on best use of marketing and sales enablement materials
  • Fielding ad hoc content and support requests from industry teams
Qualifications for manager, enablement
  • SQL Proficiency and Writing
  • Handling talent acquisition requests and onboarding by executing the procedural aspects of managing teams ensuring effective onboarding experiences for staff
  • Develop career goals/plans for staff, actively understand staff workload, identify learning and development opportunities, and coach staff to high performance levels
  • Resolve teaming issues and drive effective working relationships within Investment Counsellor teams
  • Participate in the regular performance management cycle, working closely with Investment Counsellors to understand staff performance, manage low performance through coaching and effective leadership
  • Create an environment of employee engagement and effectiveness
5

Manager, Enablement Job Description

Job Description Example
Our company is looking to fill the role of manager, enablement. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, enablement
  • Work collaboratively with a range of internal teams to create and manage integrated communications strategies
  • Work with internal partners in counseling them on the best ways to communicate information
  • Collaborates with Corporate Communications colleagues and communicators to promote enterprise-wide ECP-related communications
  • Continually incorporates latest technologies and best practices to amplify communications
  • Develop communications strategies and lead high quality implementation of communications that pinpoint the company’s strategic messages and effectively deliver those messages
  • Manage the development and execution of communication plans that support change initiatives
  • Lead global cross-functional teams to refine collateral, training materials, ensuring that timelines are met and all deliverables meet or exceed the expectations of the intended audience
  • Manage all elements of the go-to-market & launch planning process, including development and execution of go-to-market plans, launch plans and internal organizational readiness
  • Establish key measures for go-to-market & launch planning process efficiency and effectiveness
  • Perform detailed partner needs assessment with sales and partner stakeholders
Qualifications for manager, enablement
  • Ability to assist with the planning, management and control IT services and projects solid financial, organizational and vendor management skills and experience
  • Programming languages/coding experience
  • Proficient with Adult learning theories
  • Proficient use of MS Office software (Word, PowerPoint, Excel)
  • Demonstrated capability to work on multiple types of projects at any one time
  • Industry and solution-specific knowledge

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