Logistics Representative Job Description
Logistics representative
provides support to others in the Business Office in managing patient account information, patient billing, and patient collections.
Logistics Representative Duties & Responsibilities
To write an effective logistics representative job description, begin by listing detailed duties, responsibilities and expectations. We have included logistics representative job description templates that you can modify and use.
Sample responsibilities for this position include:
Inspection, cataloguing, and visual identification, of network routers, DWDM(dense wave division multiplexing) equipment, optical & Ethernet devices, CMTS(cable modem terminating systems) components, servers, storage devices, video equipment, CDV (voice over IP) telephony equipment, associated IRM(installation related material) such as cable, connectors
Technically supervise and oversee the activities of all logistics personnel any contractors
Acts as a representative to the department and interfaces regularly with personnel across all levels of the organization
Build and maintain relationships with internal and external customers, vendors, and carriers by providing excellent customer service verbally, in writing, and at times, face to face
Identify, research, and provide creative problem resolution with carriers, customers, and vendors, understanding the root cause to prevent future occurrences
Review transportation cost and service expectations to execute optimal mode and carrier selection
Negotiate spot quotes for lanes without contracted rates and identify new contracting opportunities
Identify, analyze, recommend, and implement improvement initiatives to drive cost savings and workflow efficiencies, resulting in a Lean culture
Support strategic initiatives and provide recommendations for account improvements
Create and analyze transportation reports for data driven decision making in meeting key performance expectations
Logistics Representative Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Logistics Representative
List any licenses or certifications required by the position: DGR, APICS, CSCMP, RPS, CCS, II, CIFFA, ASCM
Education for Logistics Representative
Typically a job would require a certain level of education.
Employers hiring for the logistics representative job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Business, Management, Military, Associates, Supply Chain Management, Graduate, Medical, Technical, Aviation
Skills for Logistics Representative
Desired skills for logistics representative include:
Microsoft Office
Authorization requirements
Experience in hospital registration
General billing office policies and procedures
Healthcare insurance carriers
Patient scheduling
JCAHO guidelines
Medical terminology
GOLD
Current distribution technologies
Desired experience for logistics representative includes:
Balance the customers’ needs with our company’s profitability when performing daily operational tasks
Develop, maintain and execute standard operating procedures
Optimize dynamic consolidation using the GENCO optimization tool
Provide tactical and strategic service management to include initiating and receiving phone calls and delivering multi-level operational support for customer shipments and transportation related services
Identify, analyze, recommend and implement improvement initiatives resulting in cost savings and workflow efficiencies
Assist in the maintenance of the account plan
Logistics Representative Examples
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Logistics Representative Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of logistics representative. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for logistics representative
- Address order fulfillment issues with the Customer Service Teams, Transportation and Scheduling as they are arise
- Handle carrier calls for overs, shorts, damages (OS&D), late deliveries
- Resolve issue in conjunction with Customer service teams and/or customer, which may include initiation of freight arrangements and documentation to Customer Financial Services (CFS)
- Investigate and determine root cause service issues and communicate daily to cross-functional team
- Effective utilization of systems that support and enhance logistics, (Transportation Management system, SAP, Voice Technology, Warehouse Management system)
- Prospect and cold call in a designated sales territory developing new customers
- Identify and execute revenue enhancing strategic partnerships
- Collaborate with sales team to develop expertise and new customers
- Prepare client presentations, contract negotiations and provide follow through
- Respond to RFPs with a high degree of detail and in a timely manner
Qualifications for logistics representative
- BA/BS in Logistics, Supply Chain, Business or related field with 0 to 2 years of relevant experience or 5+ years of relevant experience in place of degree
- Team Player - Participates on cross-functional teams
- Answers complex questions and provides resolution in regards to shipping/receiving deliveries, carrier requirements, for customers and vendor partners
- Identifies and evaluates Logistics related issues and concerns and determines if problematic and if resolution is required
- Processes customer orders, including the effective resolution of pricing and the prevention of pricing issues, product availability and other potential problems
- Expertise in all MS office products, especially MS Excel
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Logistics Representative Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of logistics representative. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for logistics representative
- Organize workflow to divide time effectively between business development and maintaining current relationships
- Responsible to achieve growth and margin
- Interface with various internal departments to insure delivery of customer satisfaction
- Creating, developing and retaining business relationships with our customers
- Develop and coordinate sales materials
- Identify and explore growth opportunities with existing customers
- Generate new sales opportunities and identify decision makers within large, complex organizations
- Engage and build customer base including fostering relationships, making customer calls and closing deals
- Participate in face-to-face meetings to present proposals, host business reviews, offer solutions, and close business
- Consult with several levels of decision-makers and buying influencers to understand customers’ business challenges and supply chain goals
Qualifications for logistics representative
- Established presence in the market place preferred
- Must have a proven sales track record in business development
- Proficiency in MS Word, Excel, PowerPoint and Outlook required
- Transportation/logistics experience required
- 5+ years of direct sales and business development experience
- Generate sales using VMI (vendor managed inventory) and CPFR (collaborative planning forecasting and replenishment) systems for multiple divisions with selected accounts to meet customer inventory and in stock requirements
3
Logistics Representative Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of logistics representative. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for logistics representative
- Coordinate the onboarding process and then transition ownership to the Account Management organization
- Collaborate internally with Account Management, Operations, IT, and Project Management to solve customer problems and improve processes
- Taking orders from customers, making sure that they are entered into the system correctly and fulfilled in a timely manner
- Work with suppliers and third parties to purchase, ship, clear store and deliver correct material
- Communicate with new and existing customers to build rapport to understand needs and drive business
- Monitor stock levels on products
- Identify incremental sales opportunities
- Arrange delivery for Malaysia customers and goods export into Indonesia
- Documentation(inbound pics file, damage file, put COA & CIQ in system and );
- Monthly track and measure warehouse providers’ performance ; 6
Qualifications for logistics representative
- Previous experience and success in cold calling
- 4-year or 2-year college degree in business, operations, and/or sales is preferred, but not required
- Ability to sell, navigate through a tough conversation, and listen
- Willingness to train in other areas of operations within the company
- Ability to multitask and drive to accomplish tasks in a timely manner
- Proven self-starter with confidence and high energy level
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Logistics Representative Job Description
Job Description Example
Our company is searching for experienced candidates for the position of logistics representative. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for logistics representative
- Responsible for building and growing a profitable business relationship with their respective accounts
- Facilitates supply chain related transactions with Red Classic’s and its external customers
- Ensures that operations have the information necessary to process orders for their accounts
- Reports on service metrics for their assigned accounts
- Resolves customer questions and complaints about Red Classic’s services
- Solicits new business from their accounts based on mutual Supply Chain needs
- Monitor carrier freight invoices on all outbound packaging supplies and outbound finished product
- Compile weekly drop trailer activity and prepare invoices to respective carriers
- Prepare bills of lading for all outbound shipments other than finished products
- Arrange for customer delivery appointments
Qualifications for logistics representative
- Must have a valid and active driver's license
- Professional driving/delivery experience
- Must have Air Logistics or Pharma experience
- Ability to cover weekend shifts if needed
- Strong drive and highly motivated to succeed
- Excellent relationship building, advanced question based selling and presentation skills
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Logistics Representative Job Description
Job Description Example
Our company is growing rapidly and is looking for a logistics representative. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for logistics representative
- Report to division customer service representative’s delivery information, tracing requests, overage, damage, and mis-shipped items
- Develop archive document filing system and assemble all documents to be filled
- Participate with other transportation clerks on facsimile and telephone communications to key accounts
- Maintain constant communication with Order Planning group and Warehouse personnel to insure prompt dispatch and sufficient inventory of respective products
- Confer with appropriate division customer service representatives regarding order changes, arrival date modifications, and requests for expedited service
- Evaluate less than truckload shipments for potential pooling into truckload stop-off orders
- Assign carriers to delivered truckload orders
- Integrate into the MALS maintenance and supply departments in order to provide Original Equipment Manufacturer (OEM) support, technical assistance and resolution of unusual or difficult material problems with oversight from the AV-8B Program Manager or his delegate
- Perform technical research on AV-8B parts requirements
- Assist in the review and development of AV-8B parts support packages and allowance listings required for deployment
Qualifications for logistics representative
- Self starter, able to succeed with limited direction or supervision
- Retain customers by being the first point of contact for all demand fulfillment topics
- 1-2 years of solid of Customer Service experience
- Strong computer skills (MS Office, Excel, SAP, TMW)
- Ability to address issues and provide problem resolution
- Background is Logistics, Transportation, or Supply Chain is preferred