Lending Operations Job Description
Lending operations
provides timely compliance advice and guidance, consistent with Corporate Compliance Standards, to Bank business unit management on policies, procedures and controls necessary for the Bank to achieve compliance with consumer banking regulatory requirements applicable to the Bank’s lending activities (mortgage, HELOC and PAL).
Lending Operations Duties & Responsibilities
To write an effective lending operations job description, begin by listing detailed duties, responsibilities and expectations. We have included lending operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Process market to market for both Domestic and International securities
Oversee the complaint / escalation resolution process to ensure response is appropriate, timely and that root cause is known and solved for
Procedures and Process Management Oversight
Performance of project management tasks
Work with WLO and other control functions to identify compliance issues
Responsible for production resource management
Efficient execution of all procedures and documentation necessary to close loan transactions
Coordinate the efficient execution of all procedures and documentation necessary to amend loan terms, including but not limited to amendments in pricing, payment schedules, covenants, collateral
Effectively communicate the status of all outstanding closing requirements for loans with Lending Team, Regional Lending Managers, GCF, and GS Bank personnel
Develop and maintain a thorough understanding of the documentation requirements for the product suite offered in Private Lending
Lending Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Lending Operations
List any licenses or certifications required by the position: FHA, VA, MBA, LEAN, PMP, FIS, ACBS, CAMS
Education for Lending Operations
Typically a job would require a certain level of education.
Employers hiring for the lending operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Associates, Education, Finance, Economics, Accounting, Management, Mathematics, Communication, Financial Services
Skills for Lending Operations
Desired skills for lending operations include:
Departmental systems and applications
Standard desktop applications used by the business unit
Microsoft Office
Real estate lending products and regulatory compliance
Banking regulations
Corporate policies
Directives
Project management
MS Word and Excel
Process
Desired experience for lending operations includes:
Ensure loan approvals and policy exceptions are documented appropriately and credit files are maintained in a satisfactory manner
Ensure loan documentation is consistent with the approved terms for each transaction
Ensure system data is consistent with approved terms for each loan transaction
Generate 3rd party, Hedge & GMS fund pledge documents
Control and monitor assets leaving pledge accounts to ensure proper documentation is received before assets are released
Perform contract compare for all open contracts
Lending Operations Examples
1
Lending Operations Job Description
Job Description Example
Our company is growing rapidly and is looking for a lending operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for lending operations
- Daily monitoring of collateral exposure
- Resolving differences on daily cash and position reconciliations
- Managing client sales and recalls
- Point of contact with Relationship/Product Management and with the US Equity, Corp Bond, Treasury, and International trading desks
- Accrual and allocation of investment earnings
- Account Substantiations
- Managing controls and exceptions for a team responsible Calculation and issuance of margin calls for PWM and GSS clientele
- Implementation of upcoming regulatory rule changes in our systems and control processes
- Design and implement the processes required to fulfil on unsecured term loans
- Hire a team of managers and individual contributors who can provide fraud prevention, outbound customer engagement phones calls, and loan fulfilment activities
Qualifications for lending operations
- 5+ years experience in a credit and/or operations environment
- Become a subject matter expert by having a strong understanding of the business from the ground up which includes the operating environment, business processes and procedure and transaction lifecycle
- This position may include EE's who have completed the "mgmt trainee program" and do not have the previous years of experience
- Pre matching urgent trades
- Collateral management and daily mark to market
- Following up on urgent enquiries from clients, counterparts and traders
2
Lending Operations Job Description
Job Description Example
Our company is searching for experienced candidates for the position of lending operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for lending operations
- Lead and refine the credit operations department after initial launch, implementing continuous improvement and industry best practices
- Manage relationship and workflows with multiple shared services groups to develop policies, procedures, training, quality monitoring, metrics and reporting, and analytics that support the department
- Design and implement leading edge customer experience initiatives, including lean, visual management, and gamification
- Conducts analysis for existing mortgage portfolio performance pre-selection analysis to ensure compliance with all regulations
- Manage data center relationships with ETG, Cherry Hill/OSI, ChannelNet and PCI
- Communicate regularly with parties impacted by data center operations and infrastructure, keeping them informed of project progress, operational status, and strategic initiatives
- Implement tools to monitor and support stable operational environments for clients and internal teams
- Resolve projects issues to ensure projects meet user requirements, established time schedules, and committed costs
- Resolve operational issues to ensure SLAs are met
- Insure procedures are in place for the proper maintenance of existing systems
Qualifications for lending operations
- Motivated, enthusiastic and career focused
- Comprehension of required loan documentation title products, flood certifications, income, trusts
- At least 5-years experience in Finance Operations or similar roles
- Highly detail oriented and risk focused
- Analysing and resolving exceptions to maintain the integrity of the firm’s books and records
- Proactive follow-up and escalation on unmatched and failing trades with Agent Banks, Counterparties and internal teams
3
Lending Operations Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of lending operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for lending operations
- Effective and timely communication of appropriate information concerning business plans and goals to employees
- Inspire and empower employees to anticipate client needs and identify solutions to meet them
- Lead a “Client Advocacy” culture where employees have the confidence, courage, initiative and resolve to make a difference
- Establish and meet department’s financial targets, budgets and make financial decisions and recommendations based on risk, and strategic fit
- Use performance management to improve performance, develop employees and hold managers accountable for effective performance management
- Assure effective succession planning for key positions
- Knowledge of systems a plus but will train
- Work in a blended (inbound/outbound) environment with the minimum daily expectation of 130 outbound calls
- Liaise with borrower’s insurance representative or other contact provided to obtain existing or proposed policy documentation and other relevant data
- Review of lender-ordered due diligence provided to us, including but not limited to deal specifics, insurable values, business income figures, zoning reports, flood determinations and seismic reports, to determine exposures and necessary
Qualifications for lending operations
- People Manager of one individual
- Be a subject matter expert by having a strong understanding of the loan trading environment (LSTA and LMA) which includes trade documentation, settlement procedure and trade lifecycle
- Oversee a team of individuals who are responsible to co-ordinate the settlement of loan trades for the loan trading book and assist with the disposition of assets from the lending book
- Securities Lending Experience
- Comprehension of required loan documentation Appraisals, title products, flood certifications, trusts, car titles, bills of sale
- Proficient with databases systems and SQL
4
Lending Operations Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of lending operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for lending operations
- Devise and implement process improvements by partnering with Technology and the Securities Division
- Monitor the workflow, review volume and adherence to process standards
- Ensures the escalation of operational, regulatory and other risks to the COO and Organisation Leadership functions
- Manages delivery of service operations to agreed budgetary targets
- Responsible for building and managing relationships with the front office and other internal and external parties, in particular around the more time critical, complex or regulated tasks
- Responsible for providing leadership and plays a key role in facilitating communication between various groups within the bank and system vendors related to Business Case Development, Benefits Statement, Requirements definitions, Communications Planning, UAT Planning and Training Planning and implementation
- Responsible for compliance with all bank regulations for assigned job function and applying to designated job responsibilities
- Set strategy and direction for tech and workflow initiatives that will improve scalability of the Loans organization
- Assist with reporting and presentations that articulate overall lending metrics, story, and strategy
- Work directly with the line teams to oversee risk framework, reporting, and escalation
Qualifications for lending operations
- In-depth knowledge of FIS PFW Banking system and FIS processes and procedures
- Knowledge of MS office applications including Outlook, PowerPoint, Excel, and Word
- Excellent verbal and written communication skills with the ability to communicate effectively with all levels of the business
- Ability to operate effectively in a dynamic environment with tight deadlines
- Minimum seven years? experience in Operations and Financial Services
- Knowledge of Repo, Structured Repo and Mortgage Forward products
5
Lending Operations Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of lending operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for lending operations
- Managing vendor relationships and negotiation process
- Partner with Corporate Tax to understand and implement any required operational process change
- Partner with WLS Loan Operations to educate and implement tax regulatory change that impacts their process
- Oversee strategic initiatives within the Eagle Loan Administration group, such as evaluating policies, practices and procedures to develop and implement successful loan file review and quality control processes
- Be a key contributor in communication and partnerships between your Loan Administration staff and other areas of the bank by moderating regularly scheduled team meetings with Analysts and Lending Services to review any changing priorities
- Serve as a contact in issues and help to resolve questions that may arise between team members and/or other Bank departments, any third party vendors
- Provide financial analysis and processing support, as you manage the pipeline of loan transactions, ensuring that all items are completed and in compliance with both Bank and regulatory guidelines
- Conduct employee development engagements and activities, performance reviews and other administrative supervisory activities
- Providing operational support for the Securities Lending & Cash Reinvestment Trading desks
- Monitoring and processing of trades in Chess and Exigo to ensure settlement
Qualifications for lending operations
- Experience of counterparty risk, margin calls, prime brokerage and control focus
- MI report production
- Loan documentation preparation knowledge is preferred Working knowledge and ease of usage of standard office equipment
- Bachelor’s degree with minimum 12 years professional experience in financial services or a related discipline
- Strong operational leader with at least 8 years managing teams and experience in second level management
- Strong data, analysis, and evidence-based decision making skills as demonstrated by experience in roles that require quantitative reasoning