Lift Operations Job Description

Lift Operations Job Description

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Lift operations provides performance feedback to supervised team, as well as building and deliver written performance reviews for your section of lifts.

Lift Operations Duties & Responsibilities

To write an effective lift operations job description, begin by listing detailed duties, responsibilities and expectations. We have included lift operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Setting up multiple lifts every day, and must quickly develop a working knowledge of those lifts and work area
Develop and maintain professional relationships with all regulatory agencies (OSHA, ANSI, ) and manage applicable permitting processes
Training new employees in Daily Operating procedures
Leading the Lift Operators in assigned tasks and projects
Must be able to adhere to all company and department policies and procedures and set an example for others to follow
Must be completely reliable and punctual for all assigned shifts, be able to work unsupervised and delegate duties when needed
High Service standards and a passion for serving others
Leadership of 140 staff members
Position is part of message relay on mountain
Take the lead role as Project Manager of small scale summer construction projects

Lift Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Lift Operations

Typically a job would require a certain level of education.

Employers hiring for the lift operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Engineering, Supervision, Graduate, Management, Leadership, Operational Excellence, Performance, General Education, Business

Skills for Lift Operations

Desired skills for lift operations include:

Microsoft Office programs
Basic Computer Operations Software
Lift machinery and daily operational procedures
Budgeting and staffing
Runs & lifts
Ski area
ANSI regulations and training those expectations to the team
Microsoft Office and basic computer functionality
OSHA
Those lifts and work area

Desired experience for lift operations includes:

Assist in preparation and affective implementation of departmental budgets, monitoring staffing levels accordingly
Responsible for continually remaining aware to the needs of the equipment, the department, and the guest
May assist team leads and assume his/her duties in their absence
Provide breaks and training to 20 crew members in a 4 chair zone around the mountain
Knowledge and implementation of best practices, maze set up, terminal set up and ramps
Provide relief breaks within the zone, ensuring that times are called in for Time & Labor

Lift Operations Examples

1

Lift Operations Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of lift operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for lift operations
  • The daily operation of their assigned ski/bike lift and related facilities
  • Updating labor report for Managers approval
  • Training presentation and training documentation organization
  • Running inter-departmental competitions
  • Picking up or dropping off documents/items while traveling from lift to lift on skis/snowboard
  • Auditing and filing of Lift Operation documents
  • Assist with administrative duties such as correspondence, meeting minutes, emailing, copying, faxing, scheduling of meetings, returning phone calls and other administrative support as required
  • Contribute to team effort by participating in job sharing, assuming responsibility for the cleanliness of the office and safety of guests and employees
  • Coach employees on proper lift operation procedures including safety protocols, ramp maintenance, guest service
  • Promote guest service standards compliance and operational efficiency model positive guest service at all times
Qualifications for lift operations
  • Must have a high work ethic
  • You must provide your own ski or ride gear
  • Must be able to ski or ride at level 7 (test required)
  • Heavy lifting of up to 40lbs will occur regularly
  • Must be able to sit, stand, walk, stoop/kneel/crouch for up to 2/3’s or more of work day
  • Must be able to move human body from a prone position to an upright position
2

Lift Operations Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of lift operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for lift operations
  • Training employees in proper techniques in loading and unloading aerial lifts, conveyor lifts, tow ropes, and surface lifts
  • Assisting guests with regards to the use of the aerial lifts, conveyor lifts, tow ropes, and surface lifts facilities
  • Ensuring that all staff are reporting to work in proper uniform
  • Instructing employees in the proper use of lift controls and safety switches
  • Training staff in the proper operation of the lift operation
  • Ensuring that all proper signage is in place and visible
  • Assisting other departments in their daily routines pertaining to the use of the lifts
  • Monitoring of weather conditions and shutting down operations in the event of severe wind, thunder or other unusual weather conditions that may affect the safety of operations
  • Updating manager and mechanics of severe weather shutdowns
  • Follow loading and unloading procedures for passengers including those with special needs
Qualifications for lift operations
  • Must be able to walk on all types of terrain, climb stairs and ladders
  • Must be able to interpret and effectively communicate emergency procedures
  • Applicants must be capable of maintaining a constant awareness of the people and equipment within an assigned work area, and able to exercise reasonable judgment at all times
  • Applicants should be prepared to learn, understand and follow the procedures, standards and techniques spelled out in the Lift Operations Training Program and other required training sessions
  • Applicants must comply with the uniform and appearance standards for their entire term of employment
  • Applicants must comply with the attendance requirements for their entire term of employment
3

Lift Operations Job Description

Job Description Example
Our company is growing rapidly and is hiring for a lift operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for lift operations
  • Be a Winter Park guest relations representative
  • Keep ample supply of Lift Incident Reports, Lift Logs, on hand
  • Ensuring breaks are being completed according to resort policy
  • Consistent audit of station supplies, appearance, personnel and lift logs
  • Provides valuable input during morning meetings
  • Continually remaining vigilant as to the needs of both the mechanical lift and the biking customers
  • Maintaining loading / unloading areas, ramps, lift entrances and mazes in such a manner as to make it as easy as possible for bikers to load and unload
  • Communicating problems to your Supervisor and /or lift maintenance personnel clearly in person and/or over the radio
  • Ability to ski/ride at, or above, an intermediate level as pertains to opening/closing assigned duties
  • Maintain a friendly, congenial and helpful attitude toward other departments and employees
Qualifications for lift operations
  • Applicants must be prepared to follow the "guest service" guidelines and make guest service a top priority for their entire term of employment
  • Microsoft Office experience necessary (Word, Excel, PowerPoint)
  • 1-2 years of Lift Operations experience
  • At least 18 years old at beginning of employment
  • Comfortable with seeing/hearing/feeling explosions used for avalanche mitigation
  • Be able to lift 50 lbs., climb, balance, stoop, kneel, crouch, crawl, stand, walk, push, pull, grasp, feel, hear, see, repetitive motions
4

Lift Operations Job Description

Job Description Example
Our growing company is looking to fill the role of lift operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for lift operations
  • Review and complete paperwork at assigned lifts
  • Provide a consistent, high quality experience for our guests and operators
  • Maintain professionalism when handling guest complaints and inquiries
  • Maintain lift rotation times and relieve break and lunch periods of operators when applicable
  • Coach and continually train employees on proper lift operation procedures including safety protocols, ramp maintenance, guest service
  • Document and communicate information to operators and manager
  • Anticipate the needs of the guest, department personal, and equipment while reacting to those needs in the safest manner while maintaining the highest standard of guest service
  • Create and maintain maze, chute and safe loading and unloading areas by using the appropriate tools
  • Ensure that the hill is safely and properly marked and fenced
  • Watch for and manage hazards and potential hazards involving passengers, employees, and machinery
Qualifications for lift operations
  • Minimum one year of previous Lift Operations experience
  • Be able to work up to 10 hours in all winter weather conditions at altitude (7800’ - 9800’)
  • Ski or snowboard at an advanced level
  • Provide your own ski or ride gear
  • Ski or snowboard at an Intermediate level (If not you will be assigned to lifts that do not require you to ski or ride to get to your work station
  • Must have a minimum of 2 years’ experience with lift operations or
5

Lift Operations Job Description

Job Description Example
Our company is growing rapidly and is looking for a lift operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for lift operations
  • In the event of an emergency, follow Winter Park Resort and Lift
  • Coordinate weekly auxiliary run with crew leader and lift mechanic
  • Keep lift tools in working order
  • Schedule and conduct interviews as needed
  • Complete the Human Resources paperwork in a timely fashion and schedule
  • Assist all guests in safely loading, riding, and unloading of the chairlifts
  • Provide a high quality guest experience by continually making positive contact with our guests to enhance their visit at our resort
  • Adhere to all safety procedures, policies, and best practices while operating a chairlift
  • Maintain professionalism when handling guest inquiries and complaints
  • Maintain maze and low clearance ropes at the lift stations
Qualifications for lift operations
  • Have intermediate ski/snowboard ability
  • Must have a minimum of 2 years’ experience in a supervisory role
  • Must have some computer knowledge
  • Average skiing or snowboarding ability
  • Must meet minimum requirements of the Snowshoe Driver’s Program
  • Must be able to adhere to an early morning starting time

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