IT QA Analyst Job Description

IT QA Analyst Job Description

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IT QA analyst provides technical expertise in Testing Methodologies, Testing Processes, Test Automation, Tools and Techniques across the teams.

IT QA Analyst Duties & Responsibilities

To write an effective IT QA analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included IT QA analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

Technical testing expertise to include continuous integration (CI) and continuous testing (CT) and big data reporting competencies
Must be able to translate user and functional requirements into test scenario, including non-functional testing such as negative testing, performance and security
Executes automated test suites using automation tools
Produce well-structured, documented and maintainable test scripts for manual and/ or automated testing that support the quality assurance test-cycle within the Agile framework
Develop SQL queries for back end database testing
Collaborate with other internal groups to translate business and functional requirements into technical implementation for the automation of existing processes and the development of new applications
Work on projects from specification gathering, to development, to QA, user acceptance testing, and deployment to production
Produce well-structured, repeatable feature and regression test scripts for manual and automated testing that support platform quality within the agile framework
Troubleshoot problems with existing implementations and make changes to JVM parameters, database configurations to correct these problems
Quality Assurance test execution

IT QA Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for IT QA Analyst

List any licenses or certifications required by the position: QA, ITIL, ISO, CPQ

Education for IT QA Analyst

Typically a job would require a certain level of education.

Employers hiring for the IT QA analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Business, Information Technology, Information Systems, Engineering, Computer, Education, Business/Administration, Technical, Software Engineering

Skills for IT QA Analyst

Desired skills for IT QA analyst include:

Testing
Constructing
Current information technology techniques and tools
Implementing
Manual and automated RESTful API and web application testing
Methodologies and processes used in designing
Optimizing web applications
Software QA methodologies
Tools and processes
Automation

Desired experience for IT QA analyst includes:

Preferred 2 years of recent experience in Media Management space
Preferred 6 years of experience on Microsoft Excel
Experience working on tight timelines
Experience with ITIL or related service management frameworks preferred
A Bachelor's degree in computer science or other related field
Post Secondary Degree or Community college Diploma (computer science, or business with IT focus is preferred)

IT QA Analyst Examples

1

IT QA Analyst Job Description

Job Description Example
Our company is growing rapidly and is looking for an IT QA analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for IT QA analyst
  • Independently conduct testing activities for multiple projects
  • Participate and lead Requirements Gathering Sessions (RGS) with business partners and development teams
  • Works with geographically diverse development teams to ensure requirements are correctly understood and implemented
  • Track, monitor, review, and report project progress where appropriate
  • Analyzes/audits service incident data, emails, web chat interactions and voice clips, and customer surveys to identify areas of service delivery that did not meet pre-established performance standards within the IT Service Desk team
  • Provides structured and timely recommendations
  • Uses tools available within the service desk to gather data and analyze trends or patterns affecting quality
  • Complaints / Compliments & Yammer management
  • Reviewing rejected tickets from resolving teams and reviewing all call quality reports
  • Training Tracker Administration
Qualifications for IT QA analyst
  • The IT Business Analyst (QA) works as a liaison between the Business Users and IT staff
  • Advanced knowledge of Test Strategy development, Test Planning, Defect Reporting and Test Case design techniques for initiatives ranging from moderate to high complexity
  • Advanced knowledge of MS Word, MS Excel, SharePoint, MS Project, Visio and PowerPoint
  • Proficient in HP QC testing tool
  • Able to oversee test activities as assigned and ensure resources are has thorough understanding of how to optimize test activities across projects in order to achieve optimum use of test resources and execution cycles
  • Knowledge of Risk applications is an asset
2

IT QA Analyst Job Description

Job Description Example
Our growing company is looking for an IT QA analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for IT QA analyst
  • Skills matrix administration and monthly review
  • Acceptance Criteria administration
  • Maintain services matrix
  • Base minimum score card completion for management team
  • Performance management admin for assistant managers
  • Creates test plans and scripts
  • Performs research to define the cause of the problem, offers solutions to the development team to create a resolution
  • Analyzes test results, identifying and documenting defects
  • Creates QA documentation based on project functionality and deliverables
  • Monitors and reports on project test status
Qualifications for IT QA analyst
  • Experience and comfort with test case management/defect tools (ALM, TFS, QA Complete )
  • Professional level of knowledge in Information Systems Testing, Quality Assurance and Systems Analysis as acquired through completion of a Bachelor's degree in Information Systems, Healthcare or related field
  • 5 years' experience working as a QA/Testing Analyst including the ability to write test cases and analyze business requirements
  • Experience with healthcare claims applications and business functions preferred
  • Knowledge of information systems quality assurance and testing best practices and methodologies
  • Understanding of systems requirements and design in order to create and modify test cases
3

IT QA Analyst Job Description

Job Description Example
Our company is looking for an IT QA analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for IT QA analyst
  • Create clearly documented defect reports for anomalies found during test procedures
  • Modify test cases scenarios as needed for new and changed products
  • Work to expose anomalies and variations between product requirement specifications and implementation through the use of sanity, stress, integration, end-to-end and regression test procedures
  • Test and support applications in a global software platform (ServiceNow) and various other corporate systems, tools, and scripts
  • Communicate with internal customers in non-technical terms, understand business requirements, and propose solutions
  • Document changes and author documentation on software functionality
  • Build, maintain, and support applications in a global software platform (ServiceNow) and various other corporate systems, tools, and scripts
  • Proactively learn and understand existing platform and proposed new feature requirements
  • Employ best practices to execute and validate product releases against defined feature and regression test scripts
  • Create clearly documented defect reports for anomalies and bugs identified during test execution
Qualifications for IT QA analyst
  • Knowledge of system diagraming tools and documentation techniques
  • Knowledge of the System Development Life Cycle phases and products
  • Understanding of Project Management concepts and procedures
  • Exposure and experience with relational databases and SQL query language is preferred
  • Strong understanding how to correctly analyze system functions and recommend appropriate test strategies
  • Demonstrates the skill to select appropriate test tools and strategies for a particular effort
4

IT QA Analyst Job Description

Job Description Example
Our growing company is looking for an IT QA analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for IT QA analyst
  • Deliver software testing artifacts and activities, including design of test strategy, test plan, test cases, and test results for Enterprise Services software applications throughout the full and incremental software development lifecycle
  • Plan and execute functional, regression, and integration testing for multiple test events and project simultaneously
  • Perform software testing using Oracle POS, and on Java-based applications using SOAP UI web services and Tidal Enterprise Scheduler
  • Employ best practices to continuously improve quality assurance within an agile framework over time
  • Highly driven hands –on QA lead, positive attitude, team player, self-learning, self-motivating and flexibility are some of the attributes needed for this position
  • Supports internal IT Change Control procedures
  • May conduct compatibility tests with vendor provided programs
  • May test proposed software or software enhancement for feasibility
  • May gather and analyze data in support of business cases, proposed projects, and systems requirements
  • The Senior QA Analyst will also be collaborating with software developers, project managers, database administrators, and systems integrators in a rapid software development environment to deploy quality products on time
Qualifications for IT QA analyst
  • Creative thinking by providing alternative solutions and suggestion new processes
  • Strong verbal communication skills in order to adjust conversation for the audience
  • Demonstrates teamwork by accepting additional challenges and responsibilities and willingness to assist others
  • Effective judgment in assessing system quality by considering the customer needs, ease of use, and usability
  • Experience with the hardware and software needed to complete assigned task
  • Demonstrates skills of technical tool/technique experience in multiple platforms
5

IT QA Analyst Job Description

Job Description Example
Our company is growing rapidly and is hiring for an IT QA analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT QA analyst
  • Help lead and direct workflow of other developers while aiding in the development of team members through training
  • Cultivate and disseminate knowledge of QA best practices
  • Assist in the development, maintenance, and adherence to QA processes and procedures
  • Assist and assume in responsibilities of the QA Manager position when he/she is out of the office or unavailable
  • Partake in mentoring/training current and future team members
  • Assist in the hiring process of new team members
  • Create and execute test plans and scripts that will determine optimal application performance according to specifications
  • Make recommendations for improvement of applications to programmers and software developers/management, assist in the assessment of manual test cases pertaining to projects and build for functionality and practicality
  • Define and document business processes and project features/requirements
  • Collaborative define and design projects by working with both business and technical staff
Qualifications for IT QA analyst
  • Experience/knowledge Claims Processing and/or Customer Service for Health Care, Property or Disability type claims
  • College Degree, Vocational Certification
  • Five (5) years of experience in a similar position strongly preferred
  • Must have experience with Microsoft Office suite of products
  • Must have experience with Microsoft Team Foundation Server (TFS) or Microsoft Visual Studio Team Services (VSTS)
  • Experience with Microsoft Test Manager (MTM) is strongly preferred

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