IT Infrastructure Specialist Job Description
IT infrastructure specialist
provides technical leadership to Infrastructure personnel to include, VMWare, OVM, Unix, Linux, SQL, Windows, Citrix, and Exchange support, as well Help Desk support.
IT Infrastructure Specialist Duties & Responsibilities
To write an effective IT infrastructure specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included IT infrastructure specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Perform impact analysis for special events and provide necessary support (Business and IT Events, weekend exchange test, people center power down, data center isolation test)
Develop infrastructure design and costing for business and IT initiatives, andProvide subject matter expertise for strategy and standards development
Resolve or drive the resolution of web implementation issues from start to finish, ensuring all best practices are applied to the process and end product
Consulting on Infrastructure Control Framework
ITIL© Problem Management - responsible for managing the lifecycle of all problems, maintain information’s about problems and the appropriate workarounds and resolutions
ITIL© Lifecycle Management - responsible for managing the lifecycle of all the infrastructure software
Use of BI tool(s) developing storage reporting & metrics solutions
Use of ETL tool(s) supporting storage reporting & metrics in a Big Data environment
Scripting/programming for data analysis supporting storage reporting & metrics
Scripting/programming of productivity tools for the Enterprise Storage teams
IT Infrastructure Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for IT Infrastructure Specialist
List any licenses or certifications required by the position: ITIL, CCNA, CCNP, PKI, CCDP, CCIE, CISSP, CRISC, CISM, CISA
Education for IT Infrastructure Specialist
Typically a job would require a certain level of education.
Employers hiring for the IT infrastructure specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Information Technology, Education, Technical, Engineering, Business, Information Systems, Business/Administration, Science, Computer
Skills for IT Infrastructure Specialist
Desired skills for IT infrastructure specialist include:
Databases Oracle
MS SQL
Middleware
Sybase & DB2
UNIX
Windows and UNIX/Linux Operating Systems
DNS
Preferably VMware
Server virtualization technologies
Access monitoring tools
Desired experience for IT infrastructure specialist includes:
Distributing, installing, updating and uninstalling software applications
3-5 years experience architecting and managing a large, highly available Windows server farm consisting of Development, QA, UAT, Production and Contingency environments
3-5 years technical experience with server hardware including virtualization, Microsoft Windows including Windows Server 2008 R2, Windows Server 2012 R2 and related Microsoft technologies including IIS Administration v6.0/7.5 and the .NET Framework
Work with the ITP department to determine, the current level of performance expected and risk with current process and systems
Hadoop administration and utilities, Java, virtual environments
5+ years of Cyber Security and Controls, IT audit, or equivalent experience
IT Infrastructure Specialist Examples
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IT Infrastructure Specialist Job Description
Job Description Example
Our growing company is hiring for an IT infrastructure specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT infrastructure specialist
- The position requires the ability to develop solutions that scale in a very large and expanding multi-platform environment
- Ability to work as a team player in a fast paced dynamic environment is essential, as is the ability to deal with ambiguity and changing requirements
- Understanding of Email Security topics and implementation of SPF, DKIM, DMARC, Hygiene
- Knowledge with Installation, Backup & recovery tools, Unity, Data Mover
- SQL & System Optimization- Compression, Ferret, DBS Control
- Develop information security requirements according to business needs, which includes working with internal customers to implement access controls, data integrity, confidentiality, and security compliance controls
- Establish enterprise technology platforms and design patterns for Windows, Solaris, and Linux operating systems backup and recovery services
- Manage projects and select from existing and emerging backup and recovery technologies according to business requirements
- Perform troubleshooting and utilize root cause analysis to drive process improvement
- Install, configure, monitor, and administer backup and recovery solutions to provide end user system operational support
Qualifications for IT infrastructure specialist
- In depth knowledge on Microsoft Server family, with hands-on installation experience
- Experience in VMware vSphere / vCenter, VM migration tools
- Understanding of fundamental overall IT infrastructure including network and security
- Vendor control / management experience
- Service contract negotiation skills
- Ability to engage property management and facilities management on building related issues
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IT Infrastructure Specialist Job Description
Job Description Example
Our company is looking for an IT infrastructure specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT infrastructure specialist
- Oversee storage and tape-based backup devices and data protection for local, remote and global sites
- Develop consensus on IT systems analysis, design and development requirements and document all requirements through pre-approved processes and templates
- Participate in classroom audio-visual setup and support setup for remote sites
- Coordinate and conduct training sessions for faculty, staff, and students under the supervision of the manager
- Provide technical writing and documentation services to the department
- Maintain detailed, on-line inventory of all departmental computers and PDA's.(Inventory data should be maintained on a real time basis
- Develop and generate status reports related to each job expectation to be included in a monthly report generated to department manager
- Replaces or repairs all appliances and damaged bathroom fixtures
- Maintains overall appearance of rooms
- Work with Telco vendors to support infrastructure and troubleshooting outages
Qualifications for IT infrastructure specialist
- Experience in managing large scale storage system such as SAN, Hyper Converged System
- Knowledge in asset management system, such as Microsoft SCCM, BMC footprint, Altiris
- Knowledge in database architecture and operations
- Demonstrated knowledge of Change Management frameworks such as ITIL
- Demonstrated ability to solve complex problems independently and to generate innovative solutions over a large server farm
- CDCP / CDCS (Data Center facility)
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IT Infrastructure Specialist Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of IT infrastructure specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for IT infrastructure specialist
- Delivery Management and Maintenance of HW spare parts
- Managing HW upgrades/downgrades
- Troubleshooting issues if they appear
- Setup and maintenance of templates and respective workflows
- DC capacity analysis, planning and reporting
- Additional support on big programs with new HW in scope
- Coaching HW requestors
- Provide technical direction to local staff
- Provide 2nd line IT helpdesk support and manage interfaces with suppliers / corporate groups as appropriate
- Identify trends in helpdesk calls and implement measures to proactively reduce them
Qualifications for IT infrastructure specialist
- Minimum of 2-5 years client facing experience
- Ability to work in international teams and virtual environment
- 1+ years of Business Intelligence development experience (Generated requirements for technical needs and then built a repository for the data, collected the data, and reported on the data)
- Experience within a planning and metrics development environment
- Experience working in a large matrix environment
- Exposure to/knowledge of BI reporting tools (how they are used and why)
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IT Infrastructure Specialist Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of IT infrastructure specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for IT infrastructure specialist
- Work with global client computing teams to ensure optimum service from client equipment at site
- Perform PC and laptop commissioning, troubleshooting, and maintenance
- Management and support of Mobile devices - (phones - Android, iOS platforms), iPads, tablets
- Maintain the site network infrastructure in collaboration with the global network support teams
- Provide local support for the telephony and videoconferencing systems at site
- Responsible for resolution of redirected helpdesk cases
- Ensures and promotes collaboration with other IT divisions parts of the MSD business, both locally and globally, to break-down organizational boundaries in favour of a highly-collaborative and customer-centric culture
- Drives continuous improvement and innovation, develops and outside-in view based on cross-industry networking
- Assures, and is able to demonstrate, full compliance of functional area IT systems and processes, towards both the company’s policies to regulatory requirements
- Addresses and corrects system problems proactively maintains systems to prevent outages
Qualifications for IT infrastructure specialist
- Previous development experience in a Big Data environment
- Exposure and knowledge of Agile Dev Ops process (involved in iterative process, develop basics based on customer specs, and revise iterations quickly)
- Bachelor's Degree (or higher) with 2+ years of experience with development using ETL tools or High School Diploma/GED with 4+ years of experience with development using ETL tools
- In area of IT infrastructure
- Solid hands on experience working with Citrix XenDesktop, XenApp
- Solid hands on experience working with Appsense (Environment, Performance, and Application manager)
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IT Infrastructure Specialist Job Description
Job Description Example
Our company is growing rapidly and is looking for an IT infrastructure specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for IT infrastructure specialist
- Provide support for Windows and Apple Mac machines, and mobile devices to senior leadership team of the department
- Ensure Enterprise Technology documentation
- Engage with business partners to assess IT requirements, the GIO Workplace Service Specialist will be required to participate in developing IT solutions and issuing technical recommendations that are consistent with overall IT global strategy
- Ability to understand the current tool set, recommend tools that will enhance our ability to better monitor the environment
- Be the main contractual interface to customers
- Prepare contract documents for legal review or support preparation of contractual documents, depending on the complexity of the deal
- Review, understand and manage customer contract(s)
- Support the resolution of issues linked to contractual / process issues
- Help identify, assess and manage contractual risk as part of the bid team
- Identifies new or trending issues, determines root causes, and quickly resolves the issues
Qualifications for IT infrastructure specialist
- Microsoft Windows PowerShell DSC (Desired State Configuration)
- Citrix AppDNA
- Solid hands on experience working with Microsoft desktop OS Windows 7 32 /64 bit
- Must be able to learn new applications / programs quickly
- Ability to connect with Microsoft and other solution partners for technical solutions
- Positions require a Master’s degree in Computer Engineering, Information Technology, Electronic Engineering, or related field and 2 years of experience as a System Administrator, System Architect, Technical Leader, Project Lead, IT Specialist, or related position