Analyst, Infrastructure Job Description
Analyst, infrastructure
provides software and hardware installation, configuration, and testing of local client workstations, laptops, virtual machines and attached peripherals.
Analyst, Infrastructure Duties & Responsibilities
To write an effective analyst, infrastructure job description, begin by listing detailed duties, responsibilities and expectations. We have included analyst, infrastructure job description templates that you can modify and use.
Sample responsibilities for this position include:
Provides project management and oversight to the new boutique opening process
Ordering, tracking, and issuing equipment and services from all 3rd party vendors including but not limited to Telecom providers, hosting providers, Cloud services, SaaS offerings
Provides in-depth day-to-day support and leads problem solving and implementation efforts for specific technology products or applications
Resolves normal and unusual computer issues on a daily basis
Participates in projects deploying or supporting new software, desktop infrastructure or technology to a business group
Direct, implement and oversee standard IT practices for the corporate office and hosted data centres which includes
Prompt resolution to any production problems
Perform or review security incident investigations
Perform project tasks on select security projects including, evaluation of competing products, selection and implementation of products
Recommend and coordinate the application of fixes, patches, & recovery procedures in the event of a security breach
Analyst, Infrastructure Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Analyst, Infrastructure
List any licenses or certifications required by the position: CCNA, ITIL, IPC, CISSP, MSSQL, SSL, CISM, MFT, SANS, CISA
Education for Analyst, Infrastructure
Typically a job would require a certain level of education.
Employers hiring for the analyst, infrastructure job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Engineering, Information Technology, Education, Technical, Technology, Business, Information Systems, Finance, Accounting
Skills for Analyst, Infrastructure
Desired skills for analyst, infrastructure include:
Hardware
Internals
Peripherals
Software on platforms supported
Application of concepts
Experience CMDB implementations
ITIL Framework
JIRA
Principles
Service Now
Desired experience for analyst, infrastructure includes:
Experience preferred on Swift technologies, an individual who either has the ability or is quick to learn how to identify issues with 15022 or 20022 messaging formats, RMA process, good understanding of MQHA
Good technical background, a generalist of all technologies
3-5 years progressive experience in Telecommunications, IT Operations, or Finance
Strong knowledge of IT processes, procedures and technologies
Knowledge of major Telecom vendors, billing systems and offerings
Analysis and reporting responsibilities require advanced proficiency in Excel, Word, PowerPoint
Analyst, Infrastructure Examples
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Analyst, Infrastructure Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of analyst, infrastructure. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for analyst, infrastructure
- Proactively identify areas of opportunity and/or improvements based on trends in the data, and use these insights to inform operational improvements or identify risks
- Participate in the ongoing creation and support of BI development standards and best practices
- Mentor colleagues on storytelling through data visualization
- Communicating standard performance calculation logic and business term definition
- Establishing data quality rules, writing and executing data quality checks, researching and analyzing data in support of business functions
- Process and workflow knowledge and user acceptance testing
- Act as local counterpart for all global initiatives like eVault migration, Fusion migration, Citrix migration and coordinate with Global local team for getting the implementation done
- Look for, and recommend to management, process and product improvements
- Midrange
- Database Services
Qualifications for analyst, infrastructure
- Strong IT development and project management background
- Affinity for Mathematics/Statistics
- Ability to learn quickly, adapt and set direction when faced with ambiguous scenarios
- Knowledge of Configuration Management processes and procedures
- Experienced with creating project schedule graphs and charts
- Bachelor's Degree in a related discipline (Information Technology, Business, Marketing, Computer Science) is preferred
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Analyst, Infrastructure Job Description
Job Description Example
Our company is growing rapidly and is hiring for an analyst, infrastructure. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for analyst, infrastructure
- Provide formal knowledge transfer presentations or training sessions to wider IT Operations department
- Provide strategic input to IT Operations and GrIT management around key decision points
- Support the efforts of the IT Operations teams by providing a 2nd/3rd level point of escalation developing process and automation for those groups
- Attend regular inter-divisional technical meetings with key individuals specifically from CTO Divisions
- Represent the technical interests of GrIT in respect of major inter-divisional projects such as the Service Enablement Platform
- Demonstrate competencies with PCs and associated software
- Support our Microsoft System Center Configuration Manager (SCCM) implementation including testing, deployment, and reporting
- Work as part of a global team of senior technical staff to collaboratively identify issues, create solutions and manage the long term functionality of the SCCM environment
- Analyze reporting results and identify issue, trends, and report to management
- Identifies, analyzes, selects and applies appropriate new information technology infrastructure components within a diverse environment as required to support strategic business plans and processes
Qualifications for analyst, infrastructure
- OSSR, BEA - Basic Unix/Linux system administration
- Familiarity with storage systems technologies and implementation strategy
- Familiarity with Python scripting language
- Familiarity with windows Server 2008 and 2012
- Experience in investment banking or private equity with an emphasis in infrastructure investments desirable
- European language skills are desirable
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Analyst, Infrastructure Job Description
Job Description Example
Our company is looking for an analyst, infrastructure. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for analyst, infrastructure
- Administration - Coordinate routine updates to the detailed information supporting the Disaster Recovery Procedures (e.g., contact lists, personnel assignments, hardware and software specifications, network diagrams, vital records management and inventory lists, offsite back-up schedules)
- Participates fully as an effective team member and is capable of performing any role on the team including team leader as required
- May participate on multiple teams
- Assumes some responsibility for own teaming ability strengthening the ability of others
- Participates on projects as a team member or facilitates/leads group meetings or teams in applying technology to meet specific business needs, works on more difficult tasks, provides work direction and is a backup for other project leaders
- Establishes and implements project measurement techniques
- Provide research and analytical support to critical infrastructure incident response activities led by the Department of Homeland Security (DHS), Office of Cyber and Infrastructure Analysis (OCIA), Analysis Section
- Support infrastructure assessments, analytic agenda development efforts, and assigns relative levels of importance to infrastructure resources in coordination with Federal Leads
- Support a Team of Analysts responsible for the analysis of infrastructure vulnerabilities and consequences of incidents that may occur or have occurred to critical physical and or cyber infrastructure within specific sectors (such as Energy, Water & Wastewater, Health and Public Health, and Financial Sectors among others) or FEMA regions
- Perform accounting review for datacenter related purchases, including operating vs
Qualifications for analyst, infrastructure
- Experience with integration, unit and regression testing
- Proficient in MS Office tools - advanced data analysis with Microsoft Excel
- Working knowledge of statistical concepts such as deviation, confidence limit, and significance
- Working knowledge of query languages, API’s, data pipelines
- ServiceNow reporting experience a plu
- Provide responsive, professional support that is reflective of a culture of respect and exceptional service
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Analyst, Infrastructure Job Description
Job Description Example
Our company is searching for experienced candidates for the position of analyst, infrastructure. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for analyst, infrastructure
- Assists more senior members of the middleware team with the installation, configuration and development of middleware utility programs and related distributed system software on multiple mainframe/distributed hardware/software environments
- Troubleshoot and review software and hardware related issues
- Develop operational practice for technologies including Opscode Chef, multiple private and Public Cloud platforms, VmWare, JBoss, Tomcat, Apache, Sensu, Splunk, RabbitMQ, IBM MQ, Graphite, Oracle 11g
- Focus on building solutions from scratch using leading open-sourced methodologies and building quality solutions that may be open-sourced such as Opscode Chef cookbooks, via the Apache 2.0 license
- Participate in a L2-L-3 rotating on-call schedule
- Manage 822 & TWIST BSB
- Support Treasury projects and initiatives
- Drive reduction in complexity and standardization of the Middleware Application Hosting estate
- Act in a liaison capacity between the appropriate business and technology departments
- Assist with the prioritization of system enhancements and coordinate deployment dates
Qualifications for analyst, infrastructure
- Demonstrated knowledge of data warehouse / database structures
- Strong communication skills with experience managing development cycles and project management
- Bachelor Degree or equivalent in a related field or equivalent education and experience
- Must be a certified in Aruba/Airwaves technologies
- One to five years of IT support experience and a minimum of one to two year Aruba support experience
- Any Service desk tool experience with complete understanding of ticket life cycle a plus
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Analyst, Infrastructure Job Description
Job Description Example
Our company is growing rapidly and is looking for an analyst, infrastructure. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for analyst, infrastructure
- Support and analysis of all infrastructure hardware, network, and storage configuration, data center operations and infrastructure software including but not limited to all Microsoft server platforms
- Work with Business Partners on Verint data requests
- Write Ad Hoc queries
- Maintain and support database scrubbing script
- Perform database scrubbing and send the database to the Vendor
- Support moving production Verint data to test
- Maintain and support log scrubbing application
- Create and maintain Verint Reports using SSRS and Report Builder
- Support the IRP Tool, and work with the Vendor on the upcoming upgrade
- Support Export Manager
Qualifications for analyst, infrastructure
- Proven ability to drive outcomes
- 2 years experience in investment banking or private equity with an emphasis in infrastructure investments/transactions desirable
- College graduate or in final stage of career in System Bachelor with customer and service orientation
- Knowledge and experience in implementing infrastructure networks and services of IS
- 3 years of experience in the area of IS
- ITIL training desirable