Infrastructure Services Job Description
Infrastructure services
provides advance Tier III Level support for Corporate Enterprise issues on Windows, Linux, Unix and Storage systems.
Infrastructure Services Duties & Responsibilities
To write an effective infrastructure services job description, begin by listing detailed duties, responsibilities and expectations. We have included infrastructure services job description templates that you can modify and use.
Sample responsibilities for this position include:
Manage Inventory of user licenses for associated data tools such as Tableau
Includes developing, maintaining, supporting, and optimizing key functional areas, particularly server infrastructure, storage systems, collaboration tools, endpoint engineering
Manage portfolio of infrastructure projects
Develop, justify and manage annual infrastructure capital and equipment maintenance budgets in support of growth and new projects
Manage vendor relationships ie
Develop a thorough understanding of business and associated data sets in various CSRE functions (GT, Real Estate, GCSS, and Travel )
Weekly update of work performed prior to contract signature
Administrative work in relation to document control
Engages with business partners other IT partners to ensure that the strategic plan is positioned to enable business growth
Work with the Service Line Leader to deliver success as part of the core leadership team
Infrastructure Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Infrastructure Services
List any licenses or certifications required by the position: ITIL, PMP, GCP, AWS, MCSA, CCNP, PKI, CAPM, CDCDP, RCDD
Education for Infrastructure Services
Typically a job would require a certain level of education.
Employers hiring for the infrastructure services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Technical, Education, Information Technology, Business, Information Systems, Technology, Management, Mathematics
Skills for Infrastructure Services
Desired skills for infrastructure services include:
Linux
Oracle
Tools
MySQL
Models
UNIX
Windows and other operating systems
Blueprints
Design techniques
Drawings
Desired experience for infrastructure services includes:
Reasonable experience with supporting technologies, including but not limited to version control systems (Git / SVN), Continuous Integration
Strong understanding of a basic multi-tier architecture, including how the components interact and how they are scaled
At least 2 years’ experience developing multi-tier applications with .NET languages (C# experience preferred)
At least 2 years’ experience preferred in a large enterprise (finance industry not required) and exposure to related Data Center technologies
Broad understanding of IT architecture and infrastructure
Experience/understanding of programming and using Web services, SOAP, XML, SAML, WSDL
Infrastructure Services Examples
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Infrastructure Services Job Description
Job Description Example
Our company is looking to fill the role of infrastructure services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for infrastructure services
- Maintain and design architecture based on best practices of general system administration, infrastructure and networking technologies
- Provide leadership and continually maintain high morale within the team
- Sales offerings
- The way business is operated
- Technical services solution qualification
- Participation in client meetings to articulate solution technical benefits
- Managing, coordinating, designing and/or leading proof of concept/technology efforts
- Managing Client requirements gathering
- Technical solution aspects
- Agents/Adaptors/End points
Qualifications for infrastructure services
- Engage with architecture and engineering teams in distributed locations to drive planning, issue resolution, and development on technical topics of HW, OS, and network configurations
- Provide Project Management support within CSS within Support, Product Management and Customer Facing
- Technical background a plus Minimum College/Undergraduate degree
- Develop and drive the overall strategy and vision for the service
- Bachelor's degree or equivalent experience in business or computer science
- Experienced with Configuration Management
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Infrastructure Services Job Description
Job Description Example
Our company is looking for an infrastructure services. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for infrastructure services
- Development of Work Breakdown Structures (WBS) and cost cases
- Labor sourcing
- Assisting in technical, QA and/or services solution assurance reviews prior to contract signing
- Handling escalations and resolving issues that are impacting solution design or individual opportunities
- Contributing to signings, revenue, and profit by developing and delivering high quality services solutions that win in the marketplace
- Partner with Corporate Planning and ensure the team tracks project/program budgets at a detailed level
- Lead both the Private Cloud and Public Cloud teams in the Data Center and Cloud Portfolio
- Manage multiple product lines within the portfolio along with having impact at a Senior Product manager across the Data Center and Cloud portfolio
- Provides daily, tactical Governance support of the delivery of Services for the Hosting Engineering & Operations, Network, UC, and Voice, Webcast and VTC frameworks and interfaces of that framework to each Business
- Interface with suppliers on the daily execution of delivery of Services and will have predefined levels of Approval or review
Qualifications for infrastructure services
- Experience in designing and costing infrastructure solutions
- Superior ability to influence and drive change at senior levels
- Ability to execute large, complex programs to achieve objectives
- Adaptable to change and deal with ambiguity in the work environment
- Domain Knowledge – You have 7+ years of experience leading infrastructure teams across data center hosting, disaster recovery, x86 hardware platforms, Hyper converged infrastructure, multi-tier storage and virtualization
- The TSA will have a broad understanding of GTS Services and technologies including
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Infrastructure Services Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of infrastructure services. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for infrastructure services
- Review of daily performance reports
- Approval of account maintenance (adds, modifications, deletes)
- Approval of new devices for support
- Responsible for the development and execution of a robust subcontractor management program including development, documentation, implementation and maintenance of vendor selection and contract management processes, standards and metrics tracking
- Defines the mapping of services to clients/users to establish the structure of service level agreements (SLAs)
- Responsible for developing strategic and technical direction for Data Center and Commercial Technology Operations Departments
- Develop and maintain a metrics and reporting framework to measure the efficiency and effectiveness of the program, facilitate appropriate resource allocation
- Leverage planning, purchasing, and information technology programs where practical and beneficial to the operations of Data Center and Commercial Technology Operations
- Manage the Data Center services and training budgets, including preparing cost/benefit analysis, establishing operating and personnel budgets and monitoring expenses
- Research technology developments and recommend solutions to upgrade and improve current technology services
Qualifications for infrastructure services
- Customer facing experience, preferable from technical support roles and/or professional services
- 3-4 year minimum experience with Splunk and 2+ year experience in large scale enterprise Splunk deployment OR EDGE Appboard/EnPortal
- Manager must possess exceptional management and people skills
- Business Administration or Computer field of study
- At least 1 year experience in developing services solutions related to MobileFirst
- Minimum of 10 years client facing Services Solutions and Sales SME
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Infrastructure Services Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of infrastructure services. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for infrastructure services
- Own the daily activities of the Data Center and Commercial Technology Operations team group
- Accountable for Performance Management, Incident Management, and Service Delivery for all data center technologies
- Develop better ITIL strategies
- Lead the implementation and operations of our production and disaster recovery data centers
- Responsible for the management and performance of commercial technologies operating in the data center
- Develop, implement, and enforce incident and performance management best practices
- Work with Security team to maintain a secure and robust data center environment
- Oversee coordination with Architecture and Engineering teams on key issues, problem mitigation, bug identification, escalations, new releases
- Analyze and report on operational status, progress, and trends to provide appropriate and well-documented recommendations and conclusions
- Develop automation, optimization, documentation and IT management techniques to reduce operational overheads and provide quality services
Qualifications for infrastructure services
- Ability to work independently to provide effective training and education to others
- Written communications – the SDM needs to be able to write some very detailed and precise documents such as work instructions, business-focused updates that go out to customers
- Diploma or Degree in IT or Communications or relevant qualifications with min 5 years’ experience in a Financial industry environment (Banking or Financial) will be preferred
- Installing, Configuring and Managing Windows Servers (Ver
- Participate and assist other Payments departments as they explore and analyze potential products, programs, transaction features, by representing Payment Services Infrastructure and providing feedback on scope and size of initiatives, along with possible alternative solutions
- Manage Change Monitoring process and its metrics
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Infrastructure Services Job Description
Job Description Example
Our growing company is looking to fill the role of infrastructure services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for infrastructure services
- Lead the teams which will identify and resolve complex technical incidents in the IT infrastructure
- Leads the development of the infrastructure aspects of the IT strategy and modernization roadmap, and ensures its integration with the broader enterprise strategic plans
- Maintains currency on new technologies and platforms, and provides direction on what emerging infrastructure technologies should be introduced, integrated and assimilated within IT
- Leads IT infrastructure involvement in the IT organization's innovation efforts and its role in experimenting with new solutions to take advantage of business opportunities
- Experience with voice protocols and WAN connectivity
- Assist with change control, incident response, and testing processes for modifications to systems and software
- Responsible for leading a team of 9 managers
- Develop and maintain 5 year strategic vision for infrastructure services evolution
- Manage demand and strategic capital budgets
- Responsible for develop and operate CI/CD pipeline
Qualifications for infrastructure services
- Independently and consistently identifies, evaluates and pursues initiatives that support broader Company strategies
- Demonstrated strong leadership to drive cross-functional teams to a consensus and manage groups without direct authority
- Ability to prepare, edit and present accurate information from multiple sources with minimal direction
- Provides oversight and guidance for complex, cross functional Network alignment initiatives
- Uses experience and senior skills to define approach, action plan, facilitate the teams writing of high level requirements for new Network initiatives
- Minimum 8-plus years’ IT industry experience in a relevant area