HR Services Specialist Job Description
HR services specialist
provides day-to-day HR support to employees and management with the ability to work in a fast-paced, high-volume environment utilizing electronic Application Tracking Systems (ATS), HR Information Systems and strong proficiency with Microsoft Office programs (Word, EXCEL, Outlook).
HR Services Specialist Duties & Responsibilities
To write an effective HR services specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included HR services specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Responds to all employee queries related to HRIS, payroll, HR policy and process
You will provide solutions (which may be customized in accordance with HR guidelines and/or business targets) and implements HR policies/processes/activities in a dynamic environment
Provide functional expertise regarding HR processes and systems
Ensure data quality in HR systems
Maintain current HR systems and be responsible for data accuracy management
Partner with HR Country and COE on annual plan renewals
Partner with HR Country to develop and communicate enrollment and benefit updates to employees
Plan, communicate, and deliver local site benefit events in partnership with HR Country
Deliver best in class Talent Acquisition Service support to the HR community, business managers and employees, oversee accurate and timely processing of information with all stakeholders and execute Talent Acquisition Services according to the defined Service Level Agreements
You will act as a "sensor" to the Field HR and proactively "raises flags" when necessary
HR Services Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for HR Services Specialist
List any licenses or certifications required by the position: SHRM, PHR, CP, SPHR, SCP, HR, CAPM, PMP, MS
Education for HR Services Specialist
Typically a job would require a certain level of education.
Employers hiring for the HR services specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Human Resources, Business, Education, Business/Administration, Management, Communication, Associates, Graduate, Technology, Psychology
Skills for HR Services Specialist
Desired skills for HR services specialist include:
Microsoft Office and Excel skills
HR
Payroll policies and processes
MS Office
SAP
Especially Excel
Microsoft Office
Payroll
HR systems
SAP based ATS
Desired experience for HR services specialist includes:
Validate system related requests
Investigate hiring eForm errors
Responsible for re-org structures as indicated in the requests
Attend operational project meetings
Provide improvement initiatives
Monitor and execute transactions from a shared email folder
HR Services Specialist Examples
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HR Services Specialist Job Description
Job Description Example
Our innovative and growing company is looking for a HR services specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for HR services specialist
- You will plan and handle operational aspects of HR processes and/or activities from initiation to execution, including alignment of various internal and/or external focal points
- Have the opportunity to participate in the implementation of a new HR enterprise system
- Communicates and interacts effectively with customers and team members of the HR functional area team while displaying empathy and courtesy
- Attends to inquiries from Site HRM on the interpretation and administration of company policies on benefits and elevates to HR Services Head if necessary
- Participates and collaborates with other HR units in the conceptualization of projects and studies
- Work closely with HR service owners to craft targeted messages that will engage customers across a variety of communication channels
- Develop and manage a globally-relevant education program to improve the verbal and written communication skills of HR Services’ 1,200 team members
- Provide LOA training for HR Staff
- Demonstrates an in depth understanding of company HR policies and processes related to FMLA, Medical Non-FMLA, Military, and General LOAs
- Provides input to HR Policies related to LOA administration
Qualifications for HR services specialist
- Obtain and validate necessary employee data for onboarding, changes occurring due to life events, and off boarding events
- Work with internal partners to ensure correct processing of benefits information
- Manage payment process for vendor services where applicable
- Manage accurate internal data and forms to ensure compliance with local requirements
- Excellent customer, service and team orientation, process-oriented thinking, understanding interdependencies and attention to detail
- High degree of personal responsibility and work independently
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HR Services Specialist Job Description
Job Description Example
Our company is growing rapidly and is looking for a HR services specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for HR services specialist
- Partner with HR Shared Services leadership and wider HR team to make process improvement recommendations based on best practise and frequently seen issues
- You will carry out HR policy, processes & activities
- You will advice and support Employees, Managers and HR teams
- Work with dynamic HR Professionals at the back-end
- Get a better understanding of different HR facets
- Managing cases ranging from standard query resolution to unusual or moderately complex Tier 1 HR queries
- Provide resolution of more complex compensation and benefits inquiries or issues escalated from the HR shared services first line team
- Responsible for maintenance of Total Rewards portion of HR intranet with current updated information
- Provide backup support to HR Administrator
- Have a deepened understanding and knowledge of company policies and procedures
Qualifications for HR services specialist
- 2 years of working experience in reporting related activities
- Strong processing and analytical skills
- Good computer skills and some basic knowledge of data analysis
- Good in written and spoken English communication
- Compiling monthly Headcount and OBR report
- Ensure the quality and smooth progress of the Talent Acquisition processes, by performing both standard and more complex tasks related to talent acquisition and management raising job requisitions, screening candidates, generating offer letters and employment contracts, managing purchase orders and invoices, supporting early talent programs, and monitoring the progress of the process
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HR Services Specialist Job Description
Job Description Example
Our innovative and growing company is looking for a HR services specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for HR services specialist
- Respond to customer questions, concerns and issues via phone, email and other methods as it pertains to Time & Payroll Administration
- Collaborate with Field HR Business Partners to work on process/policy standardization, compliance and other projects as needed
- Partner with HR Centers of Excellence (i.e Total Rewards and Talent Development) to support initiatives and administer programs
- Represent F&S on University wide committees regarding HR topics as needed and assigned
- You will apply knowledge and expertise of the most updated processes and tools (in his/her domain) in day to day interactions with employees
- You will design, generate and present a variety of reports that support organizational processes and facilitate ongoing improvement
- You will ensure that all the necessary facilities are in place for relevant activities
- You will gain experience in an international company
- Support our centralised knowledge base within our employee portal
- System testing support of employee portal and Service Cloud Console as needed
Qualifications for HR services specialist
- Bachelor degree in Human Resources or related field
- Effective English Dutch verbal and written communication skills with ability to collaborate, build consensus and network with on site and remotely located business partners
- Systems oriented and analytical
- Experience with news reporting and writing for international audiences
- Experience with HR administration and knowledge of statutory requirements
- Experience working with various HR Systems and proficiency with PC applications including Word, Excel, PowerPoint & Outlook
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HR Services Specialist Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of HR services specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for HR services specialist
- Meet key metrics as identified by the Resource Centre Management
- Single Point of Contact (SPOC) and Authorized signatory for corporate mobile phone line applications
- Ensures that burial assistance benefits (cash assistance, flowers and Company products) be extended to bereaved employees and family of retirees, products for sick/confined employees are sent in behalf of the Company and congratulatory tokens like flowers are sent to employees with new born child
- Answers Employment Verification concerns for current and former employees of NPI
- Serves as point person for accomplished clearances which are collated before sending to NBS AOA ES for final processing
- Partner with project managers to develop communication strategies that will improve the adoption of large-scale process and policy changes
- Manage newsletters and other regularly scheduled communications and use data and customer feedback to continuously improve them
- Create and maintain solid operational processes and practices to ensure compliance and consistency in the execution and administration of leaves of absence
- Recommend enhancements to HRMSWeb LOA module based on user feedback and changes to leave laws to keep Tenet compliant
- Manages employee situations pertaining to Leave of Absence administration which includes Short Term Disability, Federal and State Medical Leave, Unpaid LOA and Tenet leaves
Qualifications for HR services specialist
- 2 to 5 years’ professional experience in the HR-C&B field
- Candidate with experience in SAP system would be of added advantage
- Provide 1st line HR system support
- Expertise with global cloud-based HR systems
- Ability to work in a fast paced environment and effectively collaborate across teams
- Fluent in German and good level of English
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HR Services Specialist Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of HR services specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for HR services specialist
- Accountable for accurate and timely monthly payroll processing and statutory payment in accordance to the local regulations
- Provide support to line managers and HR Business Partner in employee relations issues
- Assist the HR Shared Services Sr
- Communicates benefits and leave information to employees, including but not limited to communicating leave eligibility, informing employee of their leave rights under Tenet policy and applicable state and federal leave laws
- Secures and analyzes information pertaining to employee’s eligibility status, medical condition(s), occupational or employer requirements, and statutory regulations to accurately determine eligibility for leave
- Develop appropriate Leave Management strategies to ensure prompt and accurate decisions
- Responds to moderately complex inquiries from managers regarding LOA issues
- Monitors and tracks critical dates in the leave cycle and communicates with the employee and manager as appropriate
- Develops leave related reports
- Support the Total Rewards COE in executing processes, tasks and overall administration and delivery of compensation and benefits processes
Qualifications for HR services specialist
- 1+ years’ experience in HR (Shared Service environment a plus)
- Experience with HRIS systems a plus
- Strong customer service acumen and positive attitude
- Be able to deliver a great service across different countries in EMEA
- Fluency in one of the following languages, French, Italian, Spanish, Dutch is desirable
- Very good learning skills