Financial Services Specialist Job Description

Financial Services Specialist Job Description

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Financial services specialist provides options and solutions to business partners, ensuring clients receive products and services tailored to their needs.

Financial Services Specialist Duties & Responsibilities

To write an effective financial services specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included financial services specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

Leads by example to consult with Members regarding Financial options by spending the majority of the time selling and educating associates on Financial Service products, features/benefits, selling and application acquisition techniques
Work assigned queues, emails, and service requests, other Compliance related items on a daily basis
Ensure student financial aid applications are processed in an accurate and timely manner
Responsible for the execution of financial aid policies, requirements, and procedures
Provide superior customer service and efficiency in response to campus and student inquiries
Accurately perform Return to Title IV calculations and associated decisions
Work independently and provide regular status updates to management team
Enhancing the in-store Member experience related to Financial Service to ensure that the end result is always a "WOW" Member experience
Assists Store Leadership by providing information and training to associates on Financial Service products’ features and benefits, to generate incremental Application acquisition and Credit Share
Drives Financial Service Member satisfaction by training and role playing with associates on the use of Sales tools and additional resources such as the Member Services Organization

Financial Services Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Financial Services Specialist

List any licenses or certifications required by the position: GMU, ARU, CMFAS, RHCSA, FIX, VA, IACCM

Education for Financial Services Specialist

Typically a job would require a certain level of education.

Employers hiring for the financial services specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in General Education, Education, Accounting, Business, Finance, Medical, Associates, Financial Services, Communication, Conducting

Skills for Financial Services Specialist

Desired skills for financial services specialist include:

Microsoft Office suite
Applicable banking products and regulations highly
Applicable Financial Services products and options
Available financial products
Current credit and leasing solutions
Financial Services products and options
Integrated retail
Offered products and services
Operational processes and communicates this information to store leadership and associates
Options

Desired experience for financial services specialist includes:

Assists store leadership with sales observations
Cascades communications about upcoming Financial Services events, financial product updates, selling process requirements and Company/business initiatives, ensuring store leadership and associates understand the implications
Completes Member financial transactions accurately and efficiently using POS and online systems
Follows all store processes and policies
Responds promptly to vendor requests (information, data, letter generation, ) on an as needed basis
Timely and accurate posting of cash receipts from customers, including complex reconciliation to customer records

Financial Services Specialist Examples

1

Financial Services Specialist Job Description

Job Description Example
Our company is growing rapidly and is hiring for a financial services specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for financial services specialist
  • Processing payments and initiating journal entries to record payments from customers for eCommerce products
  • Initiating payments to vendors associated with specialty pharmacy and consulting sub-contractors
  • Research with internal and/or external customers to identify appropriate accounting expense treatment (such as prepaid accounts and coding)
  • Backup support to monitor, assign and respond to customer inquiries through the AR email box and the voicemail box
  • Communicate with internal leadership and vendors regarding vendor invoice payment status
  • Communicate with internal and external customers regarding invoicing and payment history
  • Confirm and/or negotiate payment arrangements
  • Maintain established objectives for delinquency, repossessions and net losses
  • Maintains and analyzes accounts and financial data to ensure accounts and variances are accurately stated
  • Serves as a financial liaison responsible for receivable and relationship management
Qualifications for financial services specialist
  • Type of Experience needed Accounts Receivable
  • Customer Relations experience contacting customers in an effort to collect debt
  • Some Analysis experience preferred
  • Ability to deal with various customer collection issues, research, and addressing of disputes
  • Prior experience in financial services or similar industry preferred
  • Platform assessment
2

Financial Services Specialist Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of financial services specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for financial services specialist
  • Monitoring trends and conducting analysis to ensure that program goals are being met
  • Developing content to compliment partner marketing plans in social media channels, partner email campaign development and deployment
  • Leading the implementation of the Financial Services marketing plans and strategies, including the coordination, preparation, communication, and distribution of online and offline marketing initiatives
  • Developing the Financial Services materials needed for marketing, promotion and partner relationships including but not limited to the development of brochures and signage
  • Developing and maintaining monthly metric reports summarizing the performance of all Financial Services marketing campaigns, which includes tracking the costs related to each campaign
  • Monitoring and reporting on the Financial Services marketing budget and track results
  • Serving as a key marketing communications contact to all the Financial Services partners
  • Delivering monthly detailed campaign analysis to key partners
  • Will source for various positions in the risk management, compliance and auditing vertical
  • Strong financial services/insurance industry knowledge
Qualifications for financial services specialist
  • BS degree in accounting and/or administration or equivalent experience
  • Demonstrated experience working in a research setting at a university or nonprofit environment
  • Experience with MicroStrategy reporting systems and/or Ellucian Banner Oracle systems
  • One year prior experience in roles identifying customer needs to expand relationships while offering outstanding service quality
  • Successfully pass the Platform assessment
  • Knowledge of payroll administration, procedures and systems
3

Financial Services Specialist Job Description

Job Description Example
Our growing company is hiring for a financial services specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for financial services specialist
  • Maintain direct deposits and deduction authorizations
  • Process check corrections with proper authorization
  • Assist managers/employees with payroll questions and exception messages
  • Set up payroll corrections, direct deposits, and deductions to be processed for current pay period
  • Close out API-download to Lawson for payroll completion
  • Prepare 941 Federal and State quarterly reports
  • Run annual W-2 reports for Brewer processing
  • Reconcile payroll records for quarterlies and W-2 reports
  • Interface payroll deductions into AP for check processing
  • Process ACH debits for Federal and State taxes for each payroll
Qualifications for financial services specialist
  • Motivated, self-directed decision maker and problem solver with high standards for quality and attention to detail
  • Possess strong analytical skills, able to identify and understand complex problems and apply logical thinking and quantitative methods to gathering and analyzing information
  • Strong Collaborator with the ability to develop and maintain work relationships with internal staff, departmental leaders and key stakeholders for the purpose of consulting and providing guidance on various budgets and also obtain needed information
  • Able to plan, organize, and work on multiple projects and consistently maintain effectiveness even when experiencing changes in work priorities
  • Keen ability to identify areas where improvement is needed and take action to implement changes to improve current financial work processes and procedures
  • A savvy user of information systems with the ability to create financial reports and spreadsheets, maintain data models and to assist with and perform financial analysis
4

Financial Services Specialist Job Description

Job Description Example
Our growing company is looking to fill the role of financial services specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for financial services specialist
  • Ensure supervisory approval prior to processing time records
  • Ensure proper coding by employee/supervisor prior to payroll processing
  • Monitor exception messages
  • Monitor EBT and make any corrections prior to proceeding with process
  • Monitor down-staff for MSNA and correct EBT accrual
  • Keep current on all payroll processes to ensure that payroll will be adequately covered for absences
  • Reconcile all withholdings monthly
  • Reconcile payroll bank statements monthly
  • Research employee A/R and loan accounts
  • Maintain Employee A/R monthly statements in Quick Books
Qualifications for financial services specialist
  • Bachelors’ Degree in Marketing or equivalent, and five to seven years of experience in Marketing, Communications or Public Relations with a focus on Customer Service
  • Ability to manage multiple projects/initiatives while maintaining a high level of quality
  • Extensive PC proficiency with expertise in Microsoft Word, Excel, Access, PowerPoint and Adobe desktop publishing
  • Previous experience with inbound and outbound calls
  • Proficient with computers and able to navigate between multiple screens at a time
  • Minimum of 1-3 years of experience in a sourcing role
5

Financial Services Specialist Job Description

Job Description Example
Our company is searching for experienced candidates for the position of financial services specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for financial services specialist
  • Maintain EBT adjustments and transfers
  • Maintain terminated employees for final payouts
  • Maintain pension files for electronic payments
  • Maintain API Deductit authorizations and balance charges
  • Maintain payroll testing as requested and needed for new processes
  • Respond to requests by hospital employees and or management for payroll information
  • Answer phone properly and return calls promptly
  • Perform various accounting tasks as assigned by Financial Services Manager
  • Perform any related functions deemed necessary and in the best interest of the department
  • Perform account analysis as requested
Qualifications for financial services specialist
  • 3+ year of experience executing talent acquisition strategies for Risk Managment and/or Finance & Accounting professionals
  • Demonstrated ability to work in a high volume fast paced work environment and meet deadlines
  • Demonstrated ability to embrace and manage change in a positive and supportive manner
  • Demonstrated ability to think independent, evaluate situations and take appropriate action to resolve with minimal direction
  • One year working knowledge of healthcare collections to include medical insurance billing
  • Medical terminology, admitting, medical billing, or insurance verification experience

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