HR Services Job Description

HR Services Job Description

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149 votes for HR Services
HR services provides key functional SAP support on HR processes within the HR Shared Service Center, Total Rewards, Organizational Effectiveness, Information Technology – Human Resources, Payroll, HR Business Partners, and Talent Management.

HR Services Duties & Responsibilities

To write an effective HR services job description, begin by listing detailed duties, responsibilities and expectations. We have included HR services job description templates that you can modify and use.

Sample responsibilities for this position include:

Handle hiring, leavings, benefits administration
Work closely with Store Management and various HR Centers of Excellence payroll, risk management and legal, to identify and resolve associate issues/inquiries
Assist in the administration part of hiring process, including gathering and sending documents for payroll processing
The Human Resources Specialist will be responsible for large parts of the HR operation excellence
Monitor HR processes and HR Help ticket resolutions on a quarterly basis to ensure they are within established service level agreements and report results to each area HR Manager
Prepare confidential communications on behalf of HR
Define and communicate internally-set quality standards
Manage Day-to-day operations of the Canadian offices including suppliers, couriers and employee relations needs
Act as point of contact for employees, vendors and contractors
Maintain access to secure rooms and provide access as needed for storage, Sick Room, office supply cabinets, keys for desks/overhead cabinets

HR Services Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for HR Services

List any licenses or certifications required by the position: PHR, SPHR, HR, SHRM, PMP, CP, GPHR, CAPM, SCP, ITIL

Education for HR Services

Typically a job would require a certain level of education.

Employers hiring for the HR services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Human Resources, Business, Education, Business/Administration, Management, Associates, Communication, Graduate, Human Resources Management, Administration

Skills for HR Services

Desired skills for HR services include:

HR processes and systems
Payroll
SAP
Benefits
MS-Office applications
Additional experience in lieu of degree will be considered
Human resources
State
MS Office
HR processes

Desired experience for HR services includes:

Ability to influence by telling a story built on information and data
Specialization in HR management preferred
Completed a post secondary Diploma or equivalent
Complex problem-solving skills and good judgment in making decisions
Preferred experienced and knowledge in HRMS and other HR Systems
Understanding of resources outside of department

HR Services Examples

1

HR Services Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of HR services. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for HR services
  • Manage mandatory employee communications via email and mailings
  • Manage catering orders for departments and/or company functions
  • Insure cleanliness and safety around office including meeting rooms, kitchens, bathrooms, and common spaces
  • Schedule repairs and maintenance (including office equipment and kitchen appliances)
  • Maintain kitchen stock as needed during the day and arrange for end of day cleaning
  • Administer Records Management including secure storage and destruction
  • Facilitate payment of invoices for building expenses
  • Act as Health & Safety ex officio – representing both employees and management in the JHSC meetings, monthly reviews and H&S inspections
  • Facilitate audits and assure compliance/date integrity efforts with the EDM team
  • Effectively manage employee performance using established company tools/methodology
Qualifications for HR services
  • The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of ERC Onboarding & Recruitment
  • Experience with contact center management (especially case management) &/ or workflow tools) HR Master data administration
  • Able to implement/improve contact center processes to maximize efficiency & deliver quality services
  • Tertiary education, preferably graduate in Human Resource Management
  • Minimum 5 years of HR Administration experience with 2 years supervisory experience
  • Demonstrated success in leading and managing a complex work group of about 10-15 people
2

HR Services Job Description

Job Description Example
Our growing company is looking to fill the role of HR services. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for HR services
  • Work cross-functionally to assess and resolve associate/manager issues/inquiries
  • Work with Store Managers to approve offers ensuring they are within appropriate guidelines
  • Facilitate background check process in Sterling, kick off notification process and monitor to ensure completeness
  • Partner with HR Services peers on thriving for global harmonization and standardization of HR Services in all aspects
  • Adhere to global policies and guidelines, to global and local data protection and data privacy regulations
  • Provide support in personnel administration activities
  • Create and update personal files and prepare HR related documentation
  • Familiarize and participate in optimization of HR related processes
  • Facilitate annual review processes, including tracking offer letters and special compensation
  • Provide direction on service delivery
Qualifications for HR services
  • Experience in the initial setting up and managing operations of a shared service centre/outsourcing
  • With good analytical skills & project implementation experience
  • Excellent communication and people management/development skills
  • Functional knowledge and skills in using Microsoft applications, Words, Excel, PowerPoint
  • Fluent in speaking and written English
  • Good understanding of HR principles/ Employment Laws/ Training and Development
3

HR Services Job Description

Job Description Example
Our innovative and growing company is hiring for a HR services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for HR services
  • Manage processes regarding data entry of new hires and ongoing data entry
  • Manage and administer Non-Employee/Contract worker process
  • Manage process of uploading documents to the Electronic Filing system
  • Manage organization of the HR File Room and HR records retention
  • Effectively identify and solve problem situations which are difficult or complex and escalate to the Field/Corp HR Generalists and Centers of Excellence Managers or to HR senior leadership as needed
  • Gather HR metrics
  • Manage annual Affirmative Action program completing the EEO-1, VETS-100 and VETS-100A reporting
  • Manage Disaster Recovery Plan and HR Process Documentation
  • Manage HR Phone system (Zeacom)
  • Conduct audits on HR controls and Data Management
Qualifications for HR services
  • Fluent in English and Czech or Polish and any other European language is an advantage
  • Experience from HR environment is an advantage
  • Strong change-management mindset
  • Ability to assist high volumes of associates/managers
  • Ability to do multiple tasks simultaneously
  • A bachelor’s degree in HR or business administration preferred
4

HR Services Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of HR services. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for HR services
  • 15% Monitor and guide work activity for team
  • 30% Recruit, select, orient, train, guide and develop resources
  • 30% Utilize standard project development methodologies to facilitate delivery of HR System solutions
  • 25% Lead the establishment and maintenance of internal Standard Operating Processes for areas of responsibility
  • New Hire preparation (pre-hire process, offer letters, communications, on-boarding)
  • Ensure that employee time data is accurate in timekeeping system prior to weekly deadline to include policy adherence for overtime, flex scheduling, vacation, floating-holiday processing, hours distribution, leave processing, termination
  • Provide policy and procedure guidance and serve as employee advocate to identify resources for resolution of issues and concerns
  • Partner with Customer Support HR Team and other HR teammates to respond to inquiries requiring coordination with other groups
  • Create ad hoc reports and provide data to support trend analysis and HR metrics including our HR dashboard
  • Prepare presentation materials, assist with training workshops and facilitate team meetings
Qualifications for HR services
  • Fluent in English and French or Spanish and any other European language is an advantage
  • High school diploma or GED and a minimum of 5 years of professional, administrative, secretarial, or clerical experience and/or combination or secondary education and experience related to the position’s responsibilities
  • Those with a Bachelor’s degree may qualify with 1+ years of experience as outlined above
  • Bachelor's (BA/BS) degree preferred
  • At least 5 - 7 years HR Operations experience in a fast paced multi-cultural environment
  • Basic customer service skills - including the ability to handle difficult customer issues in a professional manner, respond to customer needs in a timely manner and identify customer needs
5

HR Services Job Description

Job Description Example
Our company is looking for a HR services. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for HR services
  • Coaching/educating and supporting people managers and employees on HR/Payroll related issues, policies and procedures
  • Works directly with corporate and/or field managers, and HRBP’s to assist them in their responsibilities on human resources matters
  • Educate and support employees with questions or concerns on processes, benefits, policies
  • Provide administrative support to the Customer Support HR organization while maintaining confidentiality of information
  • Assist new hires and managers by ensuring they are able to access available resources as needed
  • New Employee on-boarding documentation
  • Personnel Administration & Head Count Reporting
  • CHRIS Activites & Light Roll-in Implementation
  • TRS Remunerations Survey
  • Performance Management & Compensation
Qualifications for HR services
  • Basic knowledge of a broad spectrum of HR policies and practices
  • Understanding of the importance of confidentiality and data security
  • Local travel up to 65% in the Queens/Nassau County area
  • 50% local travel in east of Pittsburgh area is required
  • A degree from a recognised University in a relevant area (OD, Business Admin, psychology etc)
  • 7 years of management experience in the HR function

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