Application Services Job Description

Application Services Job Description

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Application services provides advice to applications architects and other IT staff regarding strategic solutions that best meet the business needs as defined in major projects.

Application Services Duties & Responsibilities

To write an effective application services job description, begin by listing detailed duties, responsibilities and expectations. We have included application services job description templates that you can modify and use.

Sample responsibilities for this position include:

Review and analyze support issues submitted through CRM
Establish & monitor application support processes, including application change mgt and service requests
Leading Technical JAD apart from actively participating in daily scrums, sprint planning, retrospectives, sprint reviews, sessions
Conduct Application source code analysis
Work with Application/system owners to deliver audit results & recommendations around fixing the same
Accomplish requirements while working closely with Global/Regional Application Security team
Spread secured application development awareness amongst developers
Works closely with the Global Application Security Leader to improve the Application Security assessment program
Core experience in Application Security audits and Testing is preferred but Individual with development skills having application security audit skills is added advantage
Implements new ideas, with least supervision

Application Services Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Application Services

List any licenses or certifications required by the position: ITIL, PMP, SSL, PMBOK, SAP, PMI, PI, PM, IBM, AWS

Education for Application Services

Typically a job would require a certain level of education.

Employers hiring for the application services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Education, Engineering, Business, Information Technology, Management, Technical, Information Systems, Leadership, Business/Administration

Skills for Application Services

Desired skills for application services include:

Services and solutions
Industry specific products
Ability to leverage that information in creating customized customer solutions
Values and practices that align customer needs and satisfaction as primary considerations in all business decisions
Approaches
Organizational objectives
Deliverables
Major tasks
Enhanced applications
REST API

Desired experience for application services includes:

Able to energise a team to reach their full potential
Proven experience in dealing with both on and offshore teams application support teams
Previous experience of leading a support function
Knowledge and experience of managing projects
Understanding of security assessment or ethical hacking methodologies, frameworks, and industry resources on Application Security, OWASP, SANS/CWE, OSSTMM, NIST, BSIMM, among others
Oversee/lead the design and development, testing, implementation, and 2nd/3rd level support of multiple and complex systems and their data repositories

Application Services Examples

1

Application Services Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of application services. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for application services
  • Embraces changes and reacts positively
  • Builds successful relationships within the team
  • Co-operates fully with others and maintains good relationships with all members of the team
  • Actively listens to others’ opinions and ideas
  • Helps others in the team to accomplish their goals
  • Starts building relationships outside of team
  • Supports all existing locally developed applications such as EDPTS and Clinical Portal GOTS applications like OR Scheduling
  • Collaborate with key business stakeholders, IT, external partners and vendors to implement effective and resilient solutions
  • Build/execute project plans and manage/guide project teams using the IT SDLC methodology
  • Responsible for providing effective solutions in Procurement, Supply chain, HR, and Finance business process areas
Qualifications for application services
  • Direct and motivate staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team
  • Work with business clients for the implementation of application programs impact on improving the business, liaison between operations, various internal technology groups and external system clients
  • Provide effort estimations as required
  • Proficiency in PowerShell, Java
  • Knowledge and/or experience in applications security assessment
  • Strong knowledge of Windows OS Internals
2

Application Services Job Description

Job Description Example
Our growing company is looking for an application services. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for application services
  • Work effectively with cross functional business teams, IT, external partners and vendors
  • Architect solutions and effectively present them to all level of business & IT teams
  • Lead projects from discovery through deployment, enhancements, changes or upgrades
  • Undertake post-implementation support and troubleshoot and resolve systems issues working with the customer support team
  • Manage delivery of Oracle EBS, Agile PLM, Demand Management solutions
  • Applies managerial and operational controls to maximize return on technology and personnel investments
  • Prioritize and direct operational support activities, , make work assignments to staff, matching task requirements to skills
  • Evolve the Application services support model to evolve from being on-prem centric to a more hybrid on-prem/remote hosting offering
  • Considering the extent to which this function is customer facing, create a new model via which sustained trusted customer relationships are created and nurtured, not just when services are procured for a go-live, major upgrade, or significant incident
  • Drive process level direction regarding standards, budget constraints and other requirements
Qualifications for application services
  • Familiar with Perfmon, Sysinternals Suite (Process Monitor, Process Explorer), xPerf
  • Minimum of 3+ years experience with Problem & Incident Management
  • Experience with Scripting languages Powershell, Python, PERL, Shell Scripting
  • Above-average expertise with Microsoft Office
  • Windows Clustering including application clustering (e.g, SQL, IIS
  • Passion for providing outstanding support for inbound incident tickets, foresight to manage risk and scale
3

Application Services Job Description

Job Description Example
Our growing company is hiring for an application services. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for application services
  • Provide strategic direction for the R&D organization in all areas of Application services
  • Manage and direct the personnel actions for the Application services staff which includes but is not limited to, approving vacation, scheduling employees, training and evaluating employees, coaching and counseling when appropriate, and making salary or merit increase recommendations
  • Instruct, assign and direct the activities of the Application services staff to ensure that the work performed meets the needs of EIS Services customers
  • Direct or perform activities, which include, but are not limited to capacity planning, project status reporting and implementing Application services process improvement
  • Responsible for all enterprise applications
  • Develop multi-year application strategy and roadmap aligned with the business strategy and technology roadmaps
  • Develop departmental KPIs and manage and report to these metrics
  • Develop service catalogs and SLAs for services provided
  • Maintain application and tools to supported versions
  • Manage client expectations for application portfolio, support and delivery
Qualifications for application services
  • Systems administration responsibilities include XenApp 7.5, Symantec Workspace Streaming, Microsoft App-V 5.0, Citrix, applications-related administration, virtualization technologies, systems monitoring/management
  • At least 3 years experience using Spring framework
  • Must be eligible to wok in Canada
  • Experience with CyberArk, PowerBroker, CA ControlMinder, Centrify, Priviledge, Enterprise Random Password Manager (ERPM), Secret Server or other related solution
  • One year experience of applications development that includes the design, development, and implementation of web, desktop, and/or mobile applications
  • Oracle database management systems
4

Application Services Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of application services. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for application services
  • Deliver application recommendations consistent with architectural standards that drive significant value back into the organization relative to IT investments
  • Must have cross functional knowledge in Logistics Execution (LE), Material Management (MM), Finance and Controlling (FICO)
  • Having experience in Plastic manufacturing industry would be a plus
  • Ensures that service resources are assigned for the timely resolution of application services incidents and requests
  • Assist in coordinating the Application Data Verification process, and is responsible for initial residency determination
  • Assist in applicant record clean-up by properly matching applications and supplemental documentation to correct student files
  • In partnership with the Pre-Collegiate Academic Outreach staff, serve as a liaison on behalf of Undergraduate Admissions to assist in streamlining application processing for designated program attendees
  • Assist in processing high school and college transcripts, test scores, and supplemental application documents by inputting data into the student information system (CU-SIS)
  • Assist the operations team in processing and completing various assignments each semester including the missing credential project, end of semester incomplete application project, Post-Bac program application processing, record purge project and other clerical related functions
  • Grow and refine reusable code library and services
Qualifications for application services
  • Experience with API frameworks, Swagger or RAML
  • 6+ years of related experience including planning and implementing healthcare applications
  • Knowledge of Web based application traditional client/server applications
  • Experience with design & development of custom solutions covering the investment decision support suite, including experience with vendor terminals like Factset, Bloomberg, and Capital IQ
  • Minimum 10 years of experience managing business systems analysts and influencing business groups
  • Extensive experience in managing sucessfyll ERP implementations
5

Application Services Job Description

Job Description Example
Our growing company is looking to fill the role of application services. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for application services
  • Responsible for all data application data models, guiding principles, data needs of applications and for identification of process improvements related to such activity
  • Responsible for ensuring data quality of all data created and distributed from applications
  • Build and manage high performance development/architect teams and meet the needs of a diverse staff by promoting and providing a satisfying work environment
  • Direct the coordination of resources assigned to various project teams to ensure the delivery of large-scale projects within time and budget
  • Define strategy and metrics for the Application Data Services team
  • Act as a resource to coworkers
  • Participate in team and professional meetings and provide input to business partners
  • Responsible for learning and becoming proficient on assigned systems with guidance
  • Responsible for the maintenance and configuration of assigned systems under supervision
  • Actively participates in design and development assignments with assistance
Qualifications for application services
  • Excellent functional and technical knowledge of Oracle EBS, Agile PLM, Demand Management platforms
  • Strong Oracle EBS application knowledge of Oracle Payables, General Ledger, Cash Management, Assets, Receivables (Invoicing, Billing, Collections, Taxation) and OM modules
  • Proven ability to influence and partner closely with various business function in fast paced and dynamic business environment
  • Proven project management experience with excellent verbal & written communication
  • Able to juggle multiple projects & tasks, successfully prioritize and deliver results in the face of competing business interests
  • Experience in managing outside vendors and third-party based SAAS services

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