Application Administrator Job Description

Application Administrator Job Description

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Application administrator provides technical support and troubleshoot problems on local area networks (LAN) and data networks using Microsoft operating systems.

Application Administrator Duties & Responsibilities

To write an effective application administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included application administrator job description templates that you can modify and use.

Sample responsibilities for this position include:

Be an active member of cross-functional project teams to plan and deliver solutions that meet our business needs
Maintain the health of systems including trend analysis for capacity planning, proactive health assessments for performance tuning and recommendations and implementation of best practices
Provide 3rd level technical support assistance to the Tier 1 and Tier 2 support staff to diagnose and resolve application issues
Open, manage and resolve application issues with external application vendors
Create and maintain technical documentation for environments, including network diagrams, installation and configuration procedures, troubleshooting guidelines, and operational procedures
Find and execute on process improvement opportunities
Installs, configures and maintains application platforms and systems
Establishes and reviews system, application and user security controls while enforcing regulatory compliance standards
Prepares and maintains system documentation
Tunes system performance as required

Application Administrator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Application Administrator

List any licenses or certifications required by the position: ITIL, LPIC, V3, MCSE, HTTPS, DNS, ISO, CE, CCNA, MS

Education for Application Administrator

Typically a job would require a certain level of education.

Employers hiring for the application administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Information Technology, Education, Information Systems, Technical, Business, Engineering, Administration, Communication, Management

Skills for Application Administrator

Desired skills for application administrator include:

Standard computer operating systems
Microsoft
Unix
Ansible
Microsoft operating system and networks
Terraform
Jenkins
SDLC
Change Control Processes
Similar deployment tools

Desired experience for application administrator includes:

Superior knowledge of installing and supporting IBM technologies such as Extreme Scale, Staging Server, and SOLR is needed
Should have installed and configured Splunk and Gomez
Should have installed and configured DB2 9.x/10.x
Should have extensive experience working with Akamai Kona, Ion, Dynamic Site Accelerator, Fast DNS and Global Traffic Management suite of products
Design of Clustered, highly scalable, stable and sustainable Environments
Develop Commerce infrastructure strategies for scalability on demand and stability with a goal of near zero downtime

Application Administrator Examples

1

Application Administrator Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of application administrator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for application administrator
  • Provides support to users by focusing on root cause, system and infrastructure analysis
  • Tasks may involve designing, installing, troubleshooting and maintaining hardware and software
  • Conducts business analysis and change management as needed
  • Interacts with vendors to resolve problems
  • Plans for and leverages new releases to ensure feature utilization is maximized
  • Analyzes, designs and implements plan for new systems or processes and may train users and entry-level staff
  • Participates in cross-functional projects
  • Maintains a broad knowledge of applications, technology and/or systems within field of work
  • Ensures that the performance and reliability of ECM systems adhere to service level standards by monitoring these systems for high availability, load balancing, and satisfactory response time
  • Ability to manage and maintain server-hosted applications
Qualifications for application administrator
  • Senior technical application support experience
  • Leading application upgrades and other technical projects
  • Must have a Bachelor’s degree in Computer Science, Electrical/Computer Engineering, or equivalent work experience
  • 8-10+ experience of progressive eCommerce experience is required
  • Maintain environments by applying necessary fix packs/feature packs
  • Install and configure DB2 for use with WebSphere Commerce
2

Application Administrator Job Description

Job Description Example
Our company is hiring for an application administrator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for application administrator
  • Understanding of network devices
  • Write technical documentation for the applications including operations, user guide
  • Assists to ensure overall application reliability, researching, consulting with vendors and others and ultimately proposing or vetting solutions to problems (ex
  • Participates in the configuration, problem diagnosis and maintenance of application systems and/or user group profiles
  • Analyzes, monitors, and fine-tunes the application system to achieve optimum performance levels
  • Works with internal infrastructure teams and vendors to resolve issues with hardware and software
  • Maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation to ensure data integrity
  • Participates with application system problem resolution by working with application developers, vendors and internal infrastructure team members to troubleshoot
  • Provide Level 1 and Level 2 support to production applications within the US Bank Enterprise
  • Interpret Monitoring Logs of production servers for likely component failures
Qualifications for application administrator
  • Knowledge of Staging propagation and workspaces
  • Configure IBM WebSphere WCBD build & deployment tool for Commerce applications
  • Understanding of IHS and proper processes for customer facing SEO configurations
  • Strong troubleshooting skills and should be able to analyze java cores, system dumps, heaps dumps and all logs to determine root cause of issues
  • Stays abreast of emerging software enhancements / bug fixes
  • Understanding on network technologies
3

Application Administrator Job Description

Job Description Example
Our innovative and growing company is hiring for an application administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for application administrator
  • Document steps taken to restore service to US Bank applications within the ITSM tool
  • Provide input to Knowledge based articles for repetitive problems and common diagnostics
  • Serve in on-call rotation for applications within the Shared Services division of TOS (Technology Operation Services)
  • Triage and Troubleshoot incidents to resolve application incidents
  • Develop and document processes for troubleshooting, engagement, escalation, , with our application support teams and external partners
  • Plan, test, implement, and troubleshoot upgrades of existing software and install new software
  • Perform maintenance tasks to ensure smooth day-to-day operations
  • Identify and implement process improvements for business functions
  • Troubleshoot problems and user complaints
  • Train users on software and assist with training material development
Qualifications for application administrator
  • Installation and configuration of content management application on Linux
  • Familiarity with cloud based offerings
  • At least 5 years experience in Oracle Database Administrator (DBA) role
  • 4 years experience in web application administration in a complex environment
  • 2 years experience in Java Application Servers administration
  • Experience working with Linux systems and SQL knowledge
4

Application Administrator Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of application administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for application administrator
  • Provide Application Administration and Support on a variety of Enterprise Applications on multiple O/S and Database Platforms
  • Drive application stability and performance improvement, proactively prevent incidents and maintain service level agreements via application monitors and alerts, while recommending and maintaining revisions to thresholds
  • Participate in a 24x7 On-Call Rotation for afterhours Application Support and Administration
  • Maintain applications, including managing vendor engagement, and escalation of issues to support as needed
  • Troubleshoot system issues and work closely with IT partners and software vendors to quickly resolve issues and coordinate code fix or vendor patch deployment while adhering to Academy change management policies
  • Perform application code migrations and vendor patches from Development to Test and Production Environments
  • Plan and Perform major application software upgrades
  • Help define and regularly analyze application KPI’s and make recommendations for improvement
  • Provide technical signoff on application development transition to support
  • Ensure root cause analysis of application issues is performed and documented
Qualifications for application administrator
  • Responsible of the proper daily operations of the systems under his responsibility
  • Administration of Confluence (Wiki, Add-ons, Macros, Spaces, Templates)
  • Excellent understanding of Atlassian ecosystem and integration points
  • Deep Linux systems experience including capacity planning, advanced diagnostics and troubleshooting, and performance management
  • Good working knowledge of components of Applications like Apache, Tomcat, MySql
  • Experience with Configuration Management tools such as Chef or CFEngine
5

Application Administrator Job Description

Job Description Example
Our company is hiring for an application administrator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for application administrator
  • Work within and across the team to install, maintain and administer various applications on the Consolidated Data Platform
  • Provide design recommendations
  • Recommend and implement standards, policies, and procedures to achieve agreed upon service levels by tuning, maintaining, and supporting a breadth of application infrastructure
  • Identify and record gaps between business requirements and product functionality and alternative work-arounds based on technical feasibility
  • Plan lifecycle replacement, coordinate outages and perform performance tuning for applications and hardware
  • Maintain monitoring and data gathering systems for reporting and performance purposes
  • Provide administration of SharePoint Server 2007 – 2016
  • Lead analyst to respond and resolve end user supported application issues
  • Primary support for database management of the applications
  • Engages providers in use and adoption of Oncology EHR including new functionality and workflows to improve quality and patient outcomes
Qualifications for application administrator
  • Experience managing servers in large corporate environments
  • Sybase MDA tables
  • Triaging and answering user queries and requests for the systems supported by the App
  • Supporting the creation and maintenance of tools to automate and simplify the routine tasks of the App
  • Network troubleshooting tools Splunk, Wireshark
  • Provide performance and tuning recommendations across multiple application platforms

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