Health Operations Job Description

Health Operations Job Description

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Health operations provides expert guidance on emergency public health and healthcare planning, policy development, state and local coordination, and technical assistance delivery.

Health Operations Duties & Responsibilities

To write an effective health operations job description, begin by listing detailed duties, responsibilities and expectations. We have included health operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Work directly with PPFA’s affiliates and colleagues to design and implement systems and processes across all operational areas of the OHS initiative (e.g., health care delivery, finance, compliance, customer service, fulfillment) that will ensure that OHS is delivered in a high-quality, consistent and measurable manner
In collaboration with affiliate and PPFA subject matter experts, determine key performance indicators (KPIs) to deploy across all aspects of the OHS program (e.g., marketing, operations, technology, clinical quality)
Partner with the Product Manager and Senior Director to ensure operational requirements are understood and aligned
Work collaboratively with colleagues throughout PPFA working on the OHS initiative
Articulates the objectives of assigned projects or assignments as they apply to the attainment of organization objectives
Create and keep up to date all operational documentation for the Cloud Platform
Manage and develop workers compensation and fitness for work resources nationally
Develop, promote/report on, analyse and monitor workers compensation, rehabilitation and fitness for work targets and objectives
Maintain compliance with workers compensation, rehabilitation and fitness for work, accreditation and legislation nationally
Acting as a key point of contact for stakeholder CFFW issues, both within the CFFW function and external stakeholders

Health Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Health Operations

List any licenses or certifications required by the position: CPR, FEMA, CPI, PMP, BLS, OSHT, CUSP, CUSA, CIH, CSP

Education for Health Operations

Typically a job would require a certain level of education.

Employers hiring for the health operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Education, Health, Business/Administration, Management, Healthcare, Nursing, Health Administration, Healthcare Administration, Public Health

Skills for Health Operations

Desired skills for health operations include:

Home health federal and state regulations/administration
Clinical development processes
Global clinical operations
Health operations
Strategic planning
Policy
Care delivery models
Medical terminology
Methods and techniques of public health
Principles

Desired experience for health operations includes:

5+ years of progressively responsible experience in health care operations or management
At least 2 years of experience in level 2 customer service software support
At least 6 months experience in Linux operating system
At least 6 months experience in scripting languages (PERL or python)
At least 1 year experience in Linux operating system
At least 1 year experience in scripting languages (PERL or python)

Health Operations Examples

1

Health Operations Job Description

Job Description Example
Our innovative and growing company is looking for a health operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for health operations
  • Maintain full responsibility of the overall functions of the financial areas and cost controls, adhere to financial and accounting policies and procedure and manage expenditures in a fiscally responsible manner
  • Take action, make decisions and shape team priorities to achieve branch clinical and operational goals
  • Establish criteria and/or work procedures to achieve a high level of quality, productivity or service
  • Partner with the Sales Leadership Team to develop approaches that best position products, services or ideas in the marketplace
  • Partner with Area/Regional Leadership Teams to develop and implement comprehensive business development plans for the branch
  • Organize information/data to identify/explain major trends, problems and causes
  • Keep abreast of industry trends and regulatory requirements through activities such as participating in State Associations, attending courses and reviewing industry publications
  • Manage Branch Directors in all operational areas including process and personnel management, sales growth and achieving financial goals
  • Partner with clinical team to ensure quality deliverables designed to oversee patient intake and inquiries and assess patient needs
  • Manage and organize client and vendor files, archive files for document storage
Qualifications for health operations
  • 3 plus years experience in Operations
  • MP certification required
  • 3-5 years of relevant healthcare management experience
  • Strong understanding of budgeting best practices
  • MPA, MBA, or MPH
  • 2 years business operations experience in a technical environment
2

Health Operations Job Description

Job Description Example
Our company is growing rapidly and is hiring for a health operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for health operations
  • Facilitates strategic planning and implementation for the integrated service lines
  • Back up NJ Operations Assistant when necessary
  • Work on a team of IT operations and business leaders to focus on IT operations in a regulatory environment across the Watson Health division
  • Be responsible for developing and tracking status on end to end delivery of IT operations in support of multiple lines of business, requirements, and services delivery
  • Be operating, deploying and supporting Watson Health Offerings
  • Recognize opportunities (including programmatic methods, techniques, supports, ) for the company to add value in its relationship with providers that improve their satisfaction with company affiliation and the effectiveness of the company plan
  • Direct the provider network and contracting activities
  • Perform periodic analyses of the provider network from a cost, coverage, and growth perspective
  • Using existing processes, systems and tools to effectively enable the business mission
  • Driving the day-day and periodic operational processes of the business and ensure that accurate and effective measurement, reporting and analysis are provided to the business leadership
Qualifications for health operations
  • Prior experience working in a collaborative environment with multiple stakeholders, ideally in a not-for-profit or federated organization
  • Experience with oversight of end to end business operation processes in regards to contracted vendors including, but not limited to, authorizations/referrals, understanding contracts and billable codes, claims adjudication
  • Experience developing and managing relationships with a network of providers (individual and facilities)
  • Working knowledge of CMS/Medicare coverage/payment rules/guidelines and medical criteria such as Interqual or Milliman
  • Independent, self-directed and proactive leadership skills
  • Logical, timely decision making and ability to identify risks and develop contingency plans
3

Health Operations Job Description

Job Description Example
Our company is growing rapidly and is looking for a health operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for health operations
  • Applying professional knowledge of business operations processes to support daily Business Operations and related business activities
  • Interfacing with other members of the department
  • Articulating the objectives of assigned projects or assignments as they apply to the attainment of organization objectives
  • Deploying new releases, upgrades, and new clients on the Watson Health Cloud GxP environments
  • Providing World Class Support by performing problem analysis, evaluation, recreation, and resolution of client reported problems
  • Supervise day-to-day operations of employees
  • Demonstrates expertise in coordinating, directing and managing all aspects of behavioral health services for the assigned facilities (expected span of control 3-5 BH Units, as opposed to the RVP role which spans ~8-10 units , including large and free-standing units)
  • In coordination with the facility designee, is responsible for the hiring, training and supervision of each facility’s BHS key leadership positions
  • Monthly Operating Reviews (MOR) with Division President (or designee) and CEO’s
  • Serves as official BHS representative and “problem solver” to Facility leadership
Qualifications for health operations
  • Licensure in the State of Colorado in a behavioral health related profession
  • Excellent communication, collaboration, leadership and management skills preferred
  • Manage all technical, personnel, and process improvement aspects for assigned department
  • Develop Bill of Materials for Infrastructure contractors to procure
  • Manage development, test, and production environment installation and check-out activities
  • Manage operational planning and procedures
4

Health Operations Job Description

Job Description Example
Our company is hiring for a health operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for health operations
  • Develop the detailed, quantitative analysis work associated with developing meaningful insights to address Life Sciences clients’ complex business issues
  • Lead the team, guide, direct and oversee implementation of the response plan
  • Establishes standards, procedures and priorities for multiple clinic practice sites
  • Evaluates new business opportunities and develops business and operational plans, including financial analysis
  • Act as Health Choice Arizona Product Owner
  • Lead the operations with an exemplary service ethic
  • Coordinate activities with the Medical Director and other Director level staff to ensure that the objectives of the program are met, specifically to ensure the delivery of high quality service within a targeted budget
  • Manage the operations to meet or exceed all performance standards
  • Coordinates activities andprojects with appropriate Corporate office staff as they relate to areas supervised to ensure communications between site location and Corporate office occurs
  • Determine specific information requirements of management and oversees plans and budgets for implementation, production and operation in cooperation with the CFO
Qualifications for health operations
  • Manage sizing and capacity planning activities
  • Establish & monitor Service Level Agreements
  • Interface with infrastructure contractors managing assets in the customer’s owned data centers
  • Ensure that all applicable corporate policies and procedures are followed throughout organization
  • Support CMS (external) and NGC (internal) standards, as required
  • Provide leadership and employee development to direct reports and team members
5

Health Operations Job Description

Job Description Example
Our growing company is looking for a health operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for health operations
  • Oversees daily business activities of the center andoptimizes current policies and procedures as needed
  • Maintains quality and integrity of Medicaid policies and procedures
  • In conjunction with Finance and reporting, ensure completion and distribution of all weekly, monthly, quarterly reports
  • Keep Engagement Center VP informed of all important issues that affect the Engagement Center
  • Design and owns deliverable artifacts to deliver client value and meet contractual obligations
  • Lead major engagements projects to meet milestones on time, and to deliver with high quality and within agreed to budgets
  • Act as senior leader in practice area, support pre-sales and sales activities
  • Perform personnel management responsibilities including, but not limited to involvement in hiring and termination decisions
  • Plan, organize, staff, direct and controls the day-to-day operations of the department
  • Facilitates and maintains effective communication mechanisms with management, Team Members and EHS business lines regarding EHS management system implementation, hazard identification, trends, and progress against goals
Qualifications for health operations
  • Deliver on plan, according to cost and schedule constraints and SOW and all other requirements
  • Follow established NGC project management and mission assurance processes
  • Coordinate technical activities with staff
  • Proactively improve processes
  • Follow human resources and security rules of engagement and ensure that employee engagement scores are at or
  • RN Degree and a Bachelors Degree or the equivalent

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