Family Support Worker Job Description

Family Support Worker Job Description

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Family support worker provides appropriate referrals to WIC Competent Professional Authority (CPA), International Board-Certified Lactation Consultant (IBCLC), Local Agency Breastfeeding Expert, Breastfeeding Coordinator, Breastfeeding Peer Counselor Coordinator, other Health Care Professionals and/or social service agencies.

Family Support Worker Duties & Responsibilities

To write an effective family support worker job description, begin by listing detailed duties, responsibilities and expectations. We have included family support worker job description templates that you can modify and use.

Sample responsibilities for this position include:

Meets weekly with supervisor for a minimum of 1.5 hours
Supports he team to ensure the flow of work activities
Attends training to promote professional and personal growth
Be able access FSFN, process drug test referrals and criminal background screening DAVID
Using approved literature, class plans, teaching tools, and activities, provide basic health information to the community for prevention and screening of breast and cervical cancer and the Human Papilloma Virus (HPV) through one-time group presentations or one-on-one presentations
Facilitates and maintains communication with community program participants, including weekly and monthly follow-up with class enrollees for support, encouragement, and class reminders
Ensure completion of pre and post tests for presentations and classes and submits with monthly reports
Ensures evaluations and client satisfaction surveys distribution to clients of presentation/class and submits with monthly reports
Provides appropriate referrals to the Health Department and other agencies for specified follow-up, consultation and additional assistance
Maintain and submits to supervisor a record of activities, including location, audience, date, time, topic and number of attendees

Family Support Worker Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Family Support Worker

List any licenses or certifications required by the position: CPR

Education for Family Support Worker

Typically a job would require a certain level of education.

Employers hiring for the family support worker job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Social Work, Human Services, Child Development, Early Childhood, Supervision, Psychology, Education, Counseling, Social Science, Teaching

Skills for Family Support Worker

Desired skills for family support worker include:

Major computer programs/software
Child Protection
May even function independently of direct professional supervision
Social Work field
Community resources
Basic breastfeeding practices
Correct spelling
Practices & procedures
Principles
Ability to promote breastfeeding benefits

Desired experience for family support worker includes:

Must have exclusively breastfed for 6 months and continued breastfeeding (no artificial baby milk) with complementary foods for a year or longer
A valid Florida driver’s license and reliable transportation is required
Able to work a flexible schedule (Monday through Saturday)
Computer experience with, at a minimum, Microsoft Word, Excel, PowerPoint
Maintains and submits to supervisor a calendar of planned presentations or class schedule
Maintains a current Florida Driver’s License and uses own personal vehicle for travel, being reimbursed per the State of Florida rate if needed

Family Support Worker Examples

1

Family Support Worker Job Description

Job Description Example
Our growing company is looking to fill the role of family support worker. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for family support worker
  • Establishes a trusting relationship with culturally diverse families by initiating and maintaining regular client contact
  • Utilizes Healthy Families Pinellas forms to document case management, client progress and home-visiting activities
  • Meets weekly with supervisor for a minimum of 1.5 hours of supervision to discuss case findings and corresponding case management activities
  • Supports the team to ensure the flow of work activities
  • Keeps supervisor informed
  • Attends training for personal and professional growth
  • Meets annual training requirements
  • If you have difficulty apply for this position, please contact People First at 877-562-7287 for assistance
  • The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system
  • Conducts follow-up of referred students found to be presumptively positive for a health condition as indicated by the results of the screening program
Qualifications for family support worker
  • A valid driver’s license and safe driving history
  • Must own, or have access to, a licensed, operational, insured automobile that would be available for completing fieldwork daily
  • A minimum of a professional 28 hour Breastfeeding Peer Counselor Training or equivalent
  • 1 year of experience working with customers in a business or healthcare environment
  • 1 year of experience marketing, promoting, or providing professional presentations
  • Fluently speak, read, write and understand English and Spanish languages
2

Family Support Worker Job Description

Job Description Example
Our growing company is looking for a family support worker. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for family support worker
  • Works with school staff to assure that parent contact is achieved and, barriers to access of care are identified or knowledge of care being provided is obtained
  • Communicates referral resource information with school staff and student parents when necessary to achieve objectives
  • Serves as the information custodian for all records for assigned schools
  • Participates in the transport, set-up, and provision of Vision, Hearing, Growth and Development and Scoliosis screenings to school aged children of Collier County
  • Understands screening processes, procedures, and objectives set by the school health program
  • Performs duties with minimum supervision, and identifies issues that arise in processes and brings them to the attention of the screening coordinator
  • Exhibits proper procedure and expectations of screening staff for volunteers during screenings and acts as a role model for other staff, including volunteers
  • Assists professional nursing staff with administrative and technical support duties associated with School Health or other DOH-Collier programs as requested
  • Assist with Florida Kidcare activities such as outreach, projects, and making sure School Nurses have Kidcare applications
  • Other related duties as assigned when deemed necessary by the CHN consultant and are in support of the DOH Mission and Vision
Qualifications for family support worker
  • Knowledge and use of computer software to include but not limited to Microsoft Office products (Outlook, Excel, Word, PowerPoint, Access)
  • Must be able to lift or carry equipment and/or supplies in excess of 30 pounds
  • Knowledge of correct grammar usage and basic arithmetic
  • Ability to establish and maintain effect working relationships with team members and other internal and external stakeholders
  • Ability to create, implement and maintain a user friendly filing systems
  • Associates or Bachelor's degree in Early Childhood Education, Child Development, Social Services or Human Development
3

Family Support Worker Job Description

Job Description Example
Our innovative and growing company is hiring for a family support worker. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for family support worker
  • Maintains confidentiality and security of client and program information
  • Refers mothers, according to clinic-established protocols, to the WIC nutritionist or breastfeeding coordinator, lactation consultant, public health programs in the community, and social service agencies
  • Submits required employee and department reports within designated time frames
  • Attends and completes all breastfeeding training classes, regular in-service trainings, participates in appropriate WIC Program and Health Department meetings and attends conferences and workshops as assigned
  • Counsels WIC pregnant and breastfeeding mothers at scheduled intervals determined by the FDOH Hendry/Glades Counties WIC and Nutrition program through individual support, group classes, and telephone contacts
  • Gives basic breastfeeding information and support to new mothers, including telling them about the benefits of breastfeeding, overcoming common barriers, and how to get a good start with breastfeeding
  • Counsels WIC pregnant and breastfeeding mothers by telephone at scheduled intervals determined by the local WIC program
  • Counsels women in the WIC clinic and/or hospital
  • Receives a caseload of WIC clients and makes routine periodic contacts with all client assigned based on WIC program protocols
  • Gives basic breastfeeding information and support to new mothers, including telling them about the benefits of breastfeeding, overcoming common barriers, and getting off to a good start with breastfeeding
Qualifications for family support worker
  • Travel to outlying clinics, hospitals and the community
  • Bachelor’s degree in Human Services field required
  • Knowledge of basic arithmetic and computer skills
  • Ability to understand and apply the methods and practices used in medical, nutrition, child development or child care settings
  • Reliable transportation and Valid Florida Driver’s License required
  • Certification of Acknowledgement – This position is in compliance with and monitors compliance (when applicable) of the mandatory requirements in Section 215.422, Florida Statutes, and Chapter 3A-24, Florida Administrative Code
4

Family Support Worker Job Description

Job Description Example
Our growing company is looking for a family support worker. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for family support worker
  • Is available by telephone, outside the usual 8 to 5 working hours (until 9pm weekdays and 8am to 9pm on weekends) to new mothers who are having breastfeeding problems
  • Works within her scope of practice and yields to breastfeeding expert, nutritionists, and/or other health care professional, or social services according to clinic protocols when the issue is outside of peer counselors’ scope of practice
  • Cannot give medical advice
  • Keeps accurate records of all contacts made with WIC clients and documents encounters the same day
  • Attends, assists, and/or facilities prenatal classes and breastfeeding support groups and documents encounters the same day
  • Reads assigned books and materials on breastfeeding that are provided by the supervisor
  • May assist WIC staff in promoting breastfeeding through special projects, health fairs, and other duties as assigned
  • Accurately completes all required forms and reports including but not limited to Employee Activity Report (EAR), Leave and Attendance Record, Leave Authorization Form, and travel logs by required deadline
  • Breastfed at least one baby exclusively for 6 months and continuous breastfeeding for 12 months
  • Similar ethnic background and language spoken as seen in the local WIC Agency (Spanish and/or Creole)
Qualifications for family support worker
  • Ability to operate commonly used office equipment such as computers, printers, e-fax, label maker, paper shredder
  • At least 1 year experience in Electronic Health record, HMS (Health Management System)
  • At least have experience working with Primacy Care Clinic in the Health Department
  • Personal knowledge and skill with breastfeeding
  • 3 years of experience working in a medical clinic environment, including knowledge of medical terminology
  • Experience serving as a patient advocate, including linking to appropriate services and coordinating with outside providers
5

Family Support Worker Job Description

Job Description Example
Our growing company is looking for a family support worker. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for family support worker
  • Represent the agency and the agency’s best interest in all interactions and communications with families, state employees, and contract entities
  • Perform any additional job duties as requested by administration
  • Promotes breastfeeding as the normal, preferred method of infant feeding by providing basic breastfeeding information to pregnant and breastfeeding WIC clients through peer to peer counselor contacts
  • Counsels WIC pregnant and postpartum mothers through telephone contacts and in person in the WIC clinic or hospital
  • Receives a caseload of WIC pregnant and breastfeeding women and makes routine contacts, per local agency protocols, with all mothers assigned
  • Assists with presenting prenatal classes and breastfeeding support groups in WIC clinics, according to local agency lesson plans and protocols
  • Works within scope of practice of providing basic breastfeeding information and support to WIC clients
  • May assist WIC staff in promoting breastfeeding peer counseling through special projects, outreach breastfeeding events and duties as assigned
  • Attends Monthly meetings held by the Breastfeeding Peer Counselor Coordinator to review ongoing client caseloads
  • Attends & participates in staff/development, training, in-services & regularly scheduled departmental staff meetings
Qualifications for family support worker
  • Florida driver’s license and access to dependable transportation
  • At least one year experience working in a medical setting
  • At least one year experience working in a public health environment
  • One year experience working with Excel
  • Knowledge of local resources to assist children and families
  • Knowledge of Department of Children and Families ACCESS system to assist families with becoming self-sufficient

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