Family Advocate Job Description

Family Advocate Job Description

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Family advocate provides education, support and referral resources as they pertain to maternal health, infant health, household safety/material supports, family and community safety, parenting difficulties, child care plans, parent-child relationship, parent well-being, and parent emotional support.

Family Advocate Duties & Responsibilities

To write an effective family advocate job description, begin by listing detailed duties, responsibilities and expectations. We have included family advocate job description templates that you can modify and use.

Sample responsibilities for this position include:

Maintains knowledge of applicable laws, theories and practices in the area of child abuse including the CAC model and best practices, child exploitation, and roles of the MDT and forensic interviewing
Has working knowledge of all available community-based resources that may be supportive to the family, be able to access services
Provide case management and support for both direct referrals and data identified referrals
Facilitate member and caregiver education and involvement of caregiver in the delivery of interventions
Provide advocacy and support to family members
Promote health, wellness and optimal psychosocial functioning for member and caregivers (identify caregiver gaps, facilitate education and provide emotional support
Conduct full benefit exploration and collaborate with providers to make sure that members are connected with the full range of benefits provided by their employer and all relevant health advancement services
Promote, coordinate and facilitate collaboration amongst all parties, including external care management organizations to assist families in navigating multiple service delivery sources
Consider the member’s needs holistically to identify gaps in care requiring intervention
Exhibit excellent customer service in engaging providers in collaborative planning

Family Advocate Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Family Advocate

List any licenses or certifications required by the position: CPR, CPI, MA

Education for Family Advocate

Typically a job would require a certain level of education.

Employers hiring for the family advocate job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Social Work, Education, Social Service, Health and Human Services, Health, Management, Psychology, Human Services, Early Childhood Education, Sociology

Skills for Family Advocate

Desired skills for family advocate include:

Current trends
Developments
Practices
HRS
Insight into child developmental and healthy parenting
Medicaid and insurance plan policies and procedures
Available community-based resources that may be supportive to the family
Child abuse
Registration and revenue cycle related positions
Ability to use public transportation

Desired experience for family advocate includes:

Quote and explain benefit coverage to members and to providers
Create and maintain appropriate clinical records
Participate as directed in clinical rounds with other members of the team and other external health care management organizations/vendors, as applicable
Participate in other activities as directed by management team
Child Development Associate for Home Visitors
Three years’ experience working with families and children

Family Advocate Examples

1

Family Advocate Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of family advocate. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for family advocate
  • Works with all school personnel to promote an understanding of the value of parent/school partnerships and assists them with building effective partnerships with EL families
  • Engages EL parents and families in the development and understanding of the Title III parent and family engagement guidance and Title III Plan
  • Provides materials, activities and training to EL parents and families to help them effectively support their children at home and at school
  • Helps parents and families to understand curriculum standards and assessments as related to EL education
  • Collaborates with EL Services staff to organize and conduct the required annual Title III parent meetings to inform parents about the Title III program and its requirements
  • Coordinates school-based activities with other district programs and initiatives to serve EL parents and families
  • Communicates with parents and families through a variety of means (community and school-based meetings, school website, flyers, ) to ensure EL parents and families are informed of opportunities to engage with their child’s school
  • Conducts or assists with home visits to support EL student attendance and resolution of home/school conflicts
  • Under the direction of the provider, assigns procedural and diagnostic coding to encounter forms
  • Conducts pre-authorizations, referrals, etc in accordance with third party insurer requirements
Qualifications for family advocate
  • Bachelor’s degree in Early Childhood Education, Child and Family Development, Social Work or closely related area
  • Master’s degree or graduate level course work in any of the required discipline areas
  • 1 year demonstrably similar experience
  • Will consider 5+ years’ experience in lieu of a degree
  • Bachelor’s Degree required and 1 year of relevant experience
  • 2 years of experience with children and/or parents
2

Family Advocate Job Description

Job Description Example
Our company is looking to fill the role of family advocate. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for family advocate
  • Engage parents and families in the development and understanding of the Title I Parent and Family Engagement Policy, home/school compacts and the School Improvement Plan (SIP)
  • Provide materials, activities and training to parents and families to help them effectively support their children at home and at school
  • Help parents and families to understand curriculum standards and assessments
  • Collaborate with the principal and school leaders to organize and conduct the required annual Title I parent meeting to inform parents about the Title I program and its requirements
  • Participates in the school’s School Leadership Team (SLT)
  • Organizes a flexible number of curriculum-based programs and activities for family engagement (quarterly)
  • Coordinate school-based activities with other district programs and initiatives
  • Communicates with parents and families through a variety of means (community and school-based meetings, school website, flyers, ) to ensure parents and families are informed of opportunities to engage with their child’s school
  • Provide opportunities for parents and family members to volunteer, participate in and observe classroom activities
  • Conducts or assists with home visits to support student attendance and resolution of home/school conflicts
Qualifications for family advocate
  • Experience in case-tracking software programs and database management
  • Experience in human services case management
  • Epic Scheduling and Registration experience
  • Or 3 years of LPN or RN experience, successful completion of an accredited LPN or RN program, and a current LPN or RN license
  • Or 3 years of Medical Assistant experience in an outpatient clinic or other healthcare setting
  • Minimum of two years’ experience in healthcare setting
3

Family Advocate Job Description

Job Description Example
Our company is searching for experienced candidates for the position of family advocate. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for family advocate
  • Review cases to determine appropriate timeframe for MDT response
  • Facilitate the Team's process - helping the team organize, sequence and prioritize activities and service provision
  • Advocate for and serve as liaison between family, social service and child advocacy agencies and law enforcement connecting these agencies to the broader partner community
  • Provide support, advocacy, case management, and service referrals for child victims and their non-offending caregivers
  • Convene case conference meetings with MDT partners
  • Serve as a liaison for MDT members - collect and provide case-related information throughout the duration of the MDT involvement in the case
  • Provide MDT training and technical assistance regarding CSEC and MDT response
  • Attends all staff meetings, case reviews, in-service trainings and other meetings, as required
  • Maintain data and case tracking
  • Works collaboratively with forensic interviewers and victim witness advocates
Qualifications for family advocate
  • Ability to understand oncology-specific screenings and related insurance coverage issues, including rules governing medical necessity
  • Excellent communication skills to include oral and written comprehension and expression, critical thinking and problem-solving skills
  • Awareness of philosophy of care as it relates to Patient Financial Services
  • Demonstrate knowledge of current resources and programs to assist the patient’s need for financial resources, , Social Security disability programs
  • Demonstrate ability to act with sensitivity as a patient advocate
  • Demonstrate interview skills and clearly define the problems and concerns to patient/family systems as related to medically related financial needs
4

Family Advocate Job Description

Job Description Example
Our growing company is hiring for a family advocate. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for family advocate
  • Educates families about mental health screening and caring for children with emotional, behavioral and developmental needs
  • Supports families in identifying service goals and monitoring progress toward goals
  • Supports caregivers develop skills needed to advocate for their child, navigate the healthcare system, and coordinate their child’s care
  • Helps families understand and communicate about their child’s mental health concerns in a culturally appropriate way
  • Helps families interact with community service agencies and access community services and resources
  • Helps with community-based organizations on behalf of clinic families, helps families’ complete applications for community services
  • Conducts home visits with families and site visits to local community agencies
  • Maintains notes and records in the EMR and related database according to research standards
  • Maintains detailed records of contacts with children and families participating in the study
  • Maintains positive relationships with collaborating and consulting health care providers and community agencies
Qualifications for family advocate
  • Bachelor’s Degree or 4 years relevant experience in lieu of degree
  • Understanding of curriculum and assessments
  • Ability to collect, synthesize and understand different types of student data (performance, attendance and discipline)
  • Ability to work collaboratively within the school and with individual community-based stakeholder groups (networking)
  • Commission on Teacher Credentialing Child Development Site Supervisor or higher Permit
  • Child Development Site Supervisor Permit Matrix qualifications and requirements for position
5

Family Advocate Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of family advocate. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for family advocate
  • Assists team in making referrals and supporting families with follow-up assessments
  • Works with community-based organizations on behalf of clinic families, helps families’ complete applications for community services
  • Provides short term intervention to families including emotional support and access to comfort measures while in the CPEP
  • Assists families in identifying their needs and relevant community resources
  • Advocates with the team to provide referral and linkage to relevant community resources
  • Assists family/natural support system in communicating psychiatric symptoms and warning signs experienced by the patient
  • Strengthens family satisfaction by assisting families in identifying and voicing concerns in a productive manor, addressing and helping to resolve them to the family's satisfaction
  • Supports the completion of satisfaction surveys and monitors the results
  • In collaboration with the team assists with the development of a safety plan
  • Supports and encourages family/natural support network to advocate for patient's needs
Qualifications for family advocate
  • Ability to effectively communicate with community groups and hospital staff
  • Knowledge of Boston neighborhoods and the ability to closely interact with high-risk individuals and family members
  • Bachelor's degree required, Masters level preferred (in human services, psychology, social work, education, criminal justice or related field)
  • Professional experience working in youth and / or adolescent services
  • Experience with multidisciplinary teams, facilitation and systems advocacy
  • Ability to maintain confidentiality and ethical standards

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