Experience Design Job Description

Experience Design Job Description

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Experience design provides strategic and creative guidance - that helps grow craft and impact for your design teams and marketing partners.

Experience Design Duties & Responsibilities

To write an effective experience design job description, begin by listing detailed duties, responsibilities and expectations. We have included experience design job description templates that you can modify and use.

Sample responsibilities for this position include:

You'll collaborate with the Chief of Consumer Experience Design to develop and implement design strategies and programs for the organization
You'll create, improve, and manage user experience methodologies, using a combination of industry-standard best practices and new original ideas
You'll lead a world class team of Interaction Design professionals who work across the entire Consumer portfolio of products
You carve out a path in the jungle of chaos and keep your head out of the clouds to use strategic thinking along with the ability to execute usability and design strategy
Accountable for defining future state best-in-class' solutions and ensuring the successful deployment for all of the operational components for the strategic systems
Provides guidance and decision-support to help drive efforts in talent and practice development, such as skill definition/alignment, training offerings, hiring profiles, career movement opportunities
Contribute to and influence the process and tools that lead to hiring success, such as supporting assessment development, connecting with TA&I community, interfacing with Market Unit Leads
Learn about our customers and gather feedback on your design concepts in partnership with our research team
Participate in user research and interviews with target audiences
In conjunction with your team, managing the delivery of UX components, research and artefacts for all projects and initiatives

Experience Design Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Experience Design

List any licenses or certifications required by the position: PMP, UX, AP, WELL, LEED, CAPM, SCRUM, CTIA, PTCRB, S/PHR

Education for Experience Design

Typically a job would require a certain level of education.

Employers hiring for the experience design job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Design, Interaction Design, Graphic Design, Human-Computer Interaction, Psychology, Industrial Design, Education, Graduate, Leadership, Computer

Skills for Experience Design

Desired skills for experience design include:

CSS
Axure
HTML
Adobe Creative Suite
Illustrator
Sketch
Web-based technologies and their impact on the feasibility of design solutions
Flinto
Invision

Desired experience for experience design includes:

Building and leading a world class user experience design team
Leading the user experience vision, next generation design / new platform development and evolution of the current platform of about a 1/6th of our digital portfolio across desktop, tablet and smartphone platforms
A portfolio demonstrating your work, research deliverables & processes, UI definitions & documentation any relevant activities such as public speaking, research publications or professional achievements
Understanding of and proficiency to create conceptual UX wireframes
Technical Understanding – Anticipates the impact of trends on the organization and its customers and understands the implications
Master’s Degree in Human Factors Engineering, HCI, Computer Science, Product Design, Visual Design or related field

Experience Design Examples

1

Experience Design Job Description

Job Description Example
Our company is looking to fill the role of experience design. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for experience design
  • You guide and mentor individual team members on the content and technical aspects of the project at hand
  • Maximize research data to deliver intuitive user flows, interaction models and information architecture for all digital platforms
  • Collaborate with product owners and fellow designers to create and produce visual designs for product UIs
  • Participate in collaborative partnerships with product managers and other TCX team to craft intelligent, scalable information architecture for mobile/web applications
  • Translate research data into UX patterns that connect the company goals with the user needs
  • Participate in user and product research to test, evaluate and strategize on opportunities to evolve the product experience
  • Participate in regular brainstorming sessions, product reviews, and design talks
  • Ability to convey concepts through sketches, renderings, style guides wireframes and visual specifications
  • Manage, hire and develop a high-performing team with appropriate skills
  • Work with L&D Specialists to track project and deliverables, communicating status to L&D Leaders and cross functional teams
Qualifications for experience design
  • Skilled at developing light weight design documents to help understand users through user scenarios, personas, content docs, and story boards
  • Skilled at using design tools to help present designs to key stakeholders across all levels and disciplines including wireframes and various visual design formats
  • Regularly facilitates design discussions with clear and high-quality outputs
  • Ability to apply customer insights to identify pain points and opportunities
  • Passionate member of the design community keeping up-to-date with the latest design trends across web and mobile platforms
  • Participate in rapid prototyping and testing to quickly gain new insights and iterate designs based on customer feedback
2

Experience Design Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of experience design. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for experience design
  • Review existing programs for modern improvements, applying instructional design approaches and proposing adjustments or new curriculum additions
  • Obtain direction and sign-off for education projects/courses from the Program Managers, and other appropriate associates
  • Conduct needs assessments with key stakeholders and L&D managers
  • Design programs, including creation of a project plan, learning objectives and storyboards, so as to ensure appropriate timelines and objectives are established with the goal of meeting or exceeding customer expectations in all interactions and solutions
  • Maintains revision cycles for training content in collaboration with L&D managers
  • Maintains extensive knowledge of course materials, policies and processes
  • Builds strong relationships and credibility with leadership in Operations, Customer Care, Inflight, Ecommerce, Customer Product, and Customer Loyalty
  • Identifies and deeply understands systemic customer issues/pain points, identifies root causes, and drives to resolution
  • Leverages customer data/research to design new and/or improved customer experiences throughout the travel journey
  • Identifies and designs key, differentiating moments during complex travel customer journeys across major services/product interactions
Qualifications for experience design
  • Use divergent and convergent thinking to explore many possible design solutions
  • Strong verbal and written ability to communicate the value of UI design to product, business, and technology leaders
  • Excellent prototyping and development skills (HTML5, CSS3, Adobe Creative Suite)
  • A Bachelor's degree in Human-Centered Interaction or related design is required
  • Identify opportunities to create business value and improve the customer experience (based on user research)
  • At least 5 years experience in Experience design agency, Frog, Sapient, Razorfish, DigitasLBi, R/GA
3

Experience Design Job Description

Job Description Example
Our company is hiring for an experience design. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for experience design
  • Collaborate with an interdisciplinary team of Strategists, Designers, Developers, and Delivery Managers, client and internal stakeholders
  • Have 1+ years’ experience as a User Researcher work in an applied research setting within a UX team or experience in psychology, sociology UX
  • Be responsible for the User research and testing for the product or products you will be assigned to
  • Work with the wider team of UI designers, UX designers and researchers
  • Immerse yourself in the user journey through our products and those of our competitors, shape the experience design and ensure the user is placed at the centre of the design process throughout
  • Participate in design workshops and guide the process with the Lead UX designer through the various stages of UX design process including UX brief, research, wireframing, prototyping, testing and iterating
  • Organizing, managing and moderating of user testing and also the recruitment of users
  • Develop deep understanding of the needs of customers and users, working with our Product Management, Product Marketing and Research teams to solidify this understanding and then present your findings and recommendations to the project team, stakeholders and the Product owner
  • Plan and schedule your research work to be lock-step with other design members of the project team, and also with engineering and project management
  • Conduct independent research on multiple aspects of how our users use our or our competitors products, or support UX designers in same
Qualifications for experience design
  • Keeping abreast of usability and design best practices and developments
  • Presenting design concepts and deliverables to the project team, internal and external stakeholders
  • Bachelor's degree in Computer Science, Interaction Design, Human-Computer Interaction (HCI), or related field
  • Apply human-centered design process to continuously improve and innovate customer and/or user experiences
  • Experience in a variety of industries and platforms
  • Do you want to add a note here about familiarity/understanding of Adobe Experience Manager Mobile?
4

Experience Design Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of experience design. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for experience design
  • Report into the Head of UX and Design
  • Integrate knowledge of business and functional priorities
  • Event, Collateral and Sponsorship materials Primary
  • Event production can consist of collateral, merchandising item logo placement, idea generation for giveaways, lead generation techniques, program ads
  • Sponsorship production consists of in-arena efforts such as LED creative, screen logos, taglines, hand-outs, giveaways, scoreboard creative, program ads
  • Traffic and primary contact for sponsorship and event properties art dept
  • Work with clients and users to formulate and define requirements
  • Plan, conduct, and lead client white-boarding sessions, workshops, design reviews, and project meetings
  • Develop, produce, and iterate wireframes, navigation maps, information architecture diagrams, clickable prototypes, UI guidelines and design assets
  • Work with development teams to refine scope and ensure proper implementation
Qualifications for experience design
  • 7+ years of experience of designing and launching desktop and mobile applications for at least one of the following platforms, iOS, Windows or Android
  • 7+ years of related business analysis / process improvement / project management or client/team management experience, ideally using the agile methodology
  • 7+ years of experience of leading user experience designers
  • Use iterative prototyping and user testing to inform and refine interaction designs
  • Ability to effectively work with remote stakeholders via clear, concise communication
  • Ability to clearly communicate benefits and insights of user research in a way that generates empathy amongst cross functional teams of designers, engineers and product managers
5

Experience Design Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of experience design. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for experience design
  • Own the UX design process and deliverables including the creation of user flows, wireframes, prototypes and development-ready assets
  • Ensure consistent adherence to Usability Best Practices and overall Brand Guidelines through the creation and use of Digital Style Guides
  • Build and maintains effective directional material including User Personas & Customer Decision Journeys
  • Manage the work, cost, and quality of 3rdparty design agencies and other vendors
  • Build and manage a team of high functioning UI Design team
  • Be the user-advocate by driving and evangelizing the use of behavioral analytics, voice of customer feedback and usability testing
  • Ensure clear, accurate and timely team deliverables such as wireframes and development-ready assets
  • Maximize resource productivity and provide reliable timeline assessments
  • Ensure proper team collaboration with Product Management, Development, QA, and PMO
  • Works closely with content and marketing teams to deliver complete experiences
Qualifications for experience design
  • A strong portfolio showcasing UX leadership in developing interactive online and mobile products for large consumer base required
  • You love challenges
  • At least 4 years of experience in Design Strategy & UX Design with innovative companies
  • Proven track record of delivering successful world-class, large-scale, performance critical multi-million dollar software projects on time, on budget and with quality and security, all in support of large, growing, established businesses, new businesses
  • 10 plus years of experience in web (responsive desired), native mobile, product, graphic, interaction and/or information design
  • Extensive knowledge in multi-screen layout, final production art, information design, typography, color, composition, flows and UI

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