Experience Design Lead Job Description

Experience Design Lead Job Description

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Experience design lead provides leadership and direction of web usability, style, and design system standards, ensuring user goal success and driving innovative digital experiences through relevant emerging technologies.

Experience Design Lead Duties & Responsibilities

To write an effective experience design lead job description, begin by listing detailed duties, responsibilities and expectations. We have included experience design lead job description templates that you can modify and use.

Sample responsibilities for this position include:

Contributes to the creation of success criteria for each project
Planning, scoping and leading the front-end approach of pioneering (exploring new types of experiences or businesses) project approaches with the dCE User Research group
Connect key groups of people, Research, Experience, Business teams to deliver the work and socialize it
Throughout this work all lead Design Planners will be challenged to co-design the cultural context for this work and create momentum for their work and dCE, more broadly
Develop scenarios, navigation models and prototypes for demonstration of concept
Design, develop and deliver through integrated teams ongoing customer experience improvements innovations which provide Absa/Barclays with sources of significant differentiation and competitive advantage
Work cross-functionally and collaborate across various functions and disciplines, such as marketing, sales, operations, finance, product, business strategies, IT
Partner and collaborate with cross-disciplinary teams throughout all stages of the user-centered design process including documentation of user types, scenarios and tasks, conceptual models and process flows, wireframes and mock-ups and other related design artifacts
Lead stakeholder interviews
Define best practices and standards related to persona development/behavioral segmentation

Experience Design Lead Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Experience Design Lead

List any licenses or certifications required by the position: PMP, ITIL

Education for Experience Design Lead

Typically a job would require a certain level of education.

Employers hiring for the experience design lead job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Design, Graduate, Interaction Design, Graphic Design, Psychology, Computer, Industrial Design, Engineering, Human-Computer Interaction, Education

Skills for Experience Design Lead

Desired skills for experience design lead include:

Flinto
Axure
Invision
Web-based technologies and their impact on the feasibility of design solutions
JavaScript
CSS
Competitor activity focused on design and user experience
Emerging technologies and enterprise capabilities
JQuery
Product and service design

Desired experience for experience design lead includes:

You love ambiguous problems and are able to capture a clear and concise design strategy
You hold human desirability, technical feasibility, and business viability in equal weight on a design project
You love technology and strive to understand how it works with design
You thrive in making the complex simple and digestible
You play between strategy and UX
You are a maker

Experience Design Lead Examples

1

Experience Design Lead Job Description

Job Description Example
Our growing company is looking to fill the role of experience design lead. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for experience design lead
  • Drive the development of frameworks that describe key aspects of a proposed experience, and how it reconciles business and user needs
  • Frame insights around people and behavior through verbal and visual storytelling
  • Develop cohesive and compelling strategic visions for our projects, and then structure them into phased roadmaps to achieve iterative success over time
  • Day-to-day oversight of a company-wide program for rebranding for non-marketing materials, including tech systems, customer forms and correspondence, environmental applications and other externally- and internally-facing executions
  • Partner across the Global Brand & Marketing department to develop a process for developing, managing and archiving current and new brand assets delivered as the program expands
  • S/he will work closely with interdisciplinary stakeholders including backend engineering, brand, product management, and marketing
  • Drive and provide thought leadership in the development of all Digital Health sites/properties/apps for usefulness, usability, visual design, content, and branding
  • Must have the ability to work in a complex environment the ability to partner with the business and IT to find creative data solutions to business problems
  • Manage and collaborate with an interdisciplinary team of Strategists, Designers, Developers, and Delivery Managers, client and internal stakeholders
  • Work with Slalom’s western markets to provide sales and resourcing support for projects
Qualifications for experience design lead
  • Contribute to the development and execution of strategic frameworks and organizational processes
  • You have been trained as a designer, have a background in service or organizational design, and/or developed other skillsets that allow you to think strategically and systematically to create scalable design opportunities at every level
  • You are a visual thinker and adept at communicating via various creative software platforms and/or media
  • You know how to create interaction models, user task flows, screen designs, and UI details that promote ease of use and optimize task flows
  • You can translate business requirements into (lo or hi-fi) visual concepts and prototypes to be used in testing
  • You know how to collaborate and create visual designs for pilot programs
2

Experience Design Lead Job Description

Job Description Example
Our company is growing rapidly and is hiring for an experience design lead. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for experience design lead
  • Build our product engineering sales pipeline
  • Lead the Cross-Market western experience design team
  • Grow consultant talent through management and mentorship
  • Work with cross-disciplinary pursuit teams to create solutions, proposals, and contracts for opportunities
  • Conducts UX research including
  • Designs applications and portals while adhering to existing brand and UX standards
  • Teach eight hours a day, five days a week, for 10 week blocks with 1-2 weeks for planning and working on the curriculum in between cohorts
  • Work closely with a teaching assistant or co-instructor to provide students with meaningful and prompt feedback on their progress
  • Work with instructors and instructional designers at other campuses across the globe to continually improve the program
  • Research and define user workflows to determine user interface content, data display and designs
Qualifications for experience design lead
  • Proficient user experience design skills, , customer journey map, experience diagramming, task analysis, workflow design, etc
  • Basic knowledge using statistical software package such as Minitab, SPSS, SAS, R, JMP
  • Exposure to design research techniques such as ethnography, contextual inquiry, user interviews in-depth practice incorporating findings from research studies into the experience design process
  • Team oriented, builds strong relationships at every level of the organization and is a dynamic motivator
  • Well versed and fluent in the user-centered design (UCD) process
  • Familiarity with Web and mobile technologies, interactive dashboards and data visualization
3

Experience Design Lead Job Description

Job Description Example
Our growing company is looking to fill the role of experience design lead. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for experience design lead
  • Confidently run design thinking workshops with business, users, project managers, analysts and developers
  • Design and prototype applications and test them with users
  • Put together a team of internal designers and external design consultants
  • Guide and develop scenarios and customer journeys through storyboards, illustrations, videos, to communicate vision throughout iterative design process
  • Guide the talent required in a high performance team
  • Responsible for providing optimal user experience for conversion, regional consistency across global portfolio
  • Produce first class front end development using preferred stacks and adhering to industry best practice and accessibility guidelines
  • Develop the user interaction
  • Create the navigation structures and interface functions for the product
  • Conduct user research and testing to ensure the product is easy to use and intuitive and that its value is clear to the user
Qualifications for experience design lead
  • Functional understanding of enterprise software is required being adept at collaborating with technical teams to reach feasible solutions in portals, Customer Relationship Management (CRM) systems, content management systems, collaboration technologies, and business intelligence to support Sales, Marketing, Human Resources, Finance, and other operational functions
  • Proficient in the Design Tools, Illustrator and Sketch
  • More than 5 years’ professional experience with user experience design for software interfaces
  • Experience designing across platforms including web and mobile
  • Prefer experience with developing learning solutions for global audience
  • Full time dedication
4

Experience Design Lead Job Description

Job Description Example
Our innovative and growing company is looking for an experience design lead. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for experience design lead
  • Create the look and feel and aesthetics of the user interface
  • Use your favorite tools to create rough wireframes, click-through prototypes, and eventually pixel-perfect mockups that illustrate new product concepts
  • Support your product team
  • Work with your product manager, QA engineer, and developer to help achieve the product vision
  • Grow a world class team of UXers
  • Support program business analysis and systems thinking by preparing and reviewing ‘thought observations’, process/system maps, and data analysis and research findings
  • Researching and understanding human-centric, digital behaviours and interactions (in conjunction with Customer Labs) to drive design strategies and concepts
  • Responsible for forward-thinking “what if” work to ensure that the team are considering future design possibilities and opportunities, with a focus outside of financial services
  • Interfacing with senior stakeholders to provide design thinking and strategy outside of the normal day-to-day work
  • The articulation of the design vision for all relevant concepts and product developments based on digital behaviours and interaction patterns
Qualifications for experience design lead
  • Understanding of user research techniques such as contextual inquiry, user interviews and usability testing, with the ability to explain various research types to clients, the ability to incorporate insights from research studies and synthesize the findings into the visual user experience
  • Strong written communication skills - working knowledge of editorial requirements– grammar and instructional design of materials
  • Demonstrated use of user interface design principles and the user-centered design process, including user research techniques, both in creating designs and explaining/defending designs to the product team
  • Demonstrated experience with Adobe Creative Cloud, Omnigraffle, Balsamiq and/or other design tools
  • Full understanding of how to apply the methodologies of user-centered design and research to business problems
  • 8+ years relevant industry experience designing applications, experiences, websites, products and services that balance user needs, business objectives and technological constraints
5

Experience Design Lead Job Description

Job Description Example
Our innovative and growing company is hiring for an experience design lead. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for experience design lead
  • Socialising the creative vision of the DCX Design Studio ensuring it permeates the business as a whole
  • Identify, plan, and lead discovery and design activities
  • Synthesize business objectives, user research, and metrics to help set direction
  • Apply human-centered design principles and practices, such as information architecture, interaction design, and user research
  • Create wireframes, prototypes, and detailed design specifications that describe the intended experience to stakeholders, facilitate research, and direct development and implementation
  • Understand different form factors and user contexts (mobile, desktop, on-the-go, consumer tasks, professional tasks, ) and how to appropriately design for them
  • Have a passion for creating experiences that are simple, elegant, and delightful
  • Lead development of personas/segmentations based on research findings
  • Create (and lead the development of) comprehensive sitemaps, wireframe systems, and process flows for large-scale solutions
  • Estimate, plan, and lead tracks of creative work/projects in the development of a quality solution
Qualifications for experience design lead
  • Collaborate with business analysts, product managers, developers and design teams on research activities, strategy sessions, ideation, design, and testing of new product concepts
  • Build empathy and be an advocate for our customers through participation in human-centered research and design
  • Translate user needs, style guides, and requirements into elegant solutions for complex problems
  • 7+ years’ experience with standard digital design tools
  • Identify and share trends and methodologies relevant to the experience
  • Leverages expert business/analytical user-centered design knowledge to lead the collaboration with stakeholders to define, plan, and design the appropriate end-to-end cross channel experiences and solutions from a member point of view

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