Emergency Manager Job Description

Emergency Manager Job Description

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Emergency manager provides strategic leadership of IT service management and delivery, leveraging ITIL and other industry best practices.

Emergency Manager Duties & Responsibilities

To write an effective emergency manager job description, begin by listing detailed duties, responsibilities and expectations. We have included emergency manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Perform patient monitoring, benefit monitoring
Maintain current knowledge of and ensure compliance with all regulatory and professional standards of care which includes JCAHO, CMS, IHI, CAP, etc
Utilize results from "tracer" methodology tools to develop corrective action plans to ensure that quality of care is embedded into clinical practice on an ongoing basis
Develop long-term unit staffing schedules and ensure adequate daily coverage in accordance with established staffing needs
Respond to patient and family concerns or complaints with sensitivity and compassion in a timely fashion
Conduct monthly meetings with the staff to address equipment, scheduling, goals and objectives, performance metrics and improvement activities, and any staff concerns
Participate as a member of the healthcare team and various interdisciplinary committees to improve patient care and meet patient needs
Reduce unnecessary admissions to the acute care hospital
Coordinate all non-elective point of entry admissions (including direct admissions and SPU)
Facilitate timely throughput of emergency room patients to ensure the safe delivery of services to the patient at the most appropriate level of care

Emergency Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Emergency Manager

List any licenses or certifications required by the position: BLS, ICS, ACLS, CPR, PALS, EM, BCLS, HSEEP, FEMA, AHA

Education for Emergency Manager

Typically a job would require a certain level of education.

Employers hiring for the emergency manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Nursing, Education, Emergency Management, Management, Graduate, Business, Leadership, Health, Science, Public Administration

Skills for Emergency Manager

Desired skills for emergency manager include:

Core
ETOM
Ericsson: BSS
ITIL
Industry practices related to Service Management and Lifecycle
Infrastructure and customer tools connected to delivery
Service Layer
WLA to be used for the specific customers
Access – Service views and other vendors equipment where applicable
HICS – mandatory

Desired experience for emergency manager includes:

Identify services that require authorization
Collaborate with payers to obtain needed authorizations for services
Ensure patients have a primary care physician follow-up
Collaborate with Emergency Department healthcare team to determine the treatment plan
Maintain quality of care and patient safety parameters, LOS, re-admissions, denials and appeals
Monitor patient progress

Emergency Manager Examples

1

Emergency Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of emergency manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for emergency manager
  • Demonstrates knowledge of the occurrence reporting system and reports trends in occurrences to staff, quarterly
  • Serve as the central resource, responsible for ensuring consistency in Emergency Response practices and approach
  • Maintain, distribute, and communicate the Corporate Crisis Management Plan to ensure effective, efficient response and communications between the Locations and Corporate
  • Assist in the development, testing, evaluation and assessment of communication needs when responding to emergencies
  • Identify, track, monitor and communicate key performance indicators to relevant levels of management and operations
  • Bachelor's degree in emergency management, planning, or related field
  • A minimum of 10 years in the Emergency Management Industry
  • Certifications in ICS-300 and ICS-400, HSEEP Exercise Design
  • Additional certifications in Certified Emergency Manager (CEM), Certified Business Continuity Professional (CBCP), or Master Exercise Practitioner (MEP) preferred
  • Strong interpersonal skills and the ability to mentor
Qualifications for emergency manager
  • Current BLS and ACLS and PALS
  • Of accuracy
  • Minimum of 1 year experience functioning as RN in the ED preferred
  • A minimum of three years recent experience as Staff Nurse in an acute care facility, Emergency Department
  • Minimum two year Supervisory/Charge experience
  • Must have advanced preparation in areas of clinical practice
2

Emergency Manager Job Description

Job Description Example
Our company is looking for an emergency manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for emergency manager
  • High level of self-confidence, flexibility, integrity and honesty
  • Knowledge of applicable state, local, Canadian, UK, and US Government regulations
  • Oversee the day-to-day functions of Security and Emergency Services and Communications departments
  • Assist the Director in developing, tracking and analyzing quality control measures and data to ensure that each department supervised delivers quality service in an efficient manner
  • Assist the Director in ensuring that all departments under his or her leadership meets financial and general reporting goals and deadlines
  • Develop, implement and improve safety/emergency services procedures and programs
  • Periodic surveys and audits of facilities and grounds to ensure compliance with safety related legal requirements
  • Collection, analysis, and identification of the causes and trends of safety and emergency service related losses of company resources and assets
  • Establishment and maintenance of liaison efforts with federal, state and local law enforcement and fire department agencies
  • Direction and coordination of investigation of alleged or apparent criminal activity
Qualifications for emergency manager
  • Graduate from an accredited school of nursing - Bachelors of Science in Nursing
  • Knowledge of natural gas distribution system operation
  • Current state of Texas RN license required
  • ACLS Certification on hire or within 6 months of hire or transfer
  • PALS Certification on hire or within 6 months of hire or transfer
  • NRP (MCMC,CPMC) Certification on hire or within 6 months of hire or transfer
3

Emergency Manager Job Description

Job Description Example
Our innovative and growing company is hiring for an emergency manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for emergency manager
  • Scheduling, inspection, and evaluation of the Safety and Emergency Services department
  • Development and implementation of safety and emergency services related training for all Community staff, as appropriate
  • Review and approve all incident reports submitted by Safety officers
  • Establish and maintain emergency medical services program for the Safety and Emergency Services department
  • 1 year RN ED experience-required
  • Set-up projects
  • Perform other duties and tasks as assigned from time to time by management as required by the needs of the business
  • Implement and deploy enterprise emergency response program focused on employee life safety and readiness
  • Perform strategic and tactical analysis of enterprise capabilities
  • Project management for planning, volunteer recruitment, training, surveys, information gathering processes, and enterprise Site Emergency Response Team (SERT) initiatives
Qualifications for emergency manager
  • Proven ability to communicate across a diverse audience, build relationships, gain trust and effectively work with vendors and volunteers
  • Background working with agencies on creative and media buying
  • Experience in the direct marketing paid search with a thorough understanding of optimization platforms
  • Must know and understand advanced features of PowerPoint, Excel, Word, and Outlook
  • Experience with developing marketing strategy, including budget allocation, opportunity assessment and prioritization
  • Of education and 5 years of experience to include joint commission and OSHA standards
4

Emergency Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for an emergency manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for emergency manager
  • Foster a culture of employee empowerment and accessibility to emergency management resources
  • Design, develop and execute trainings and exercises to test and improve the SIE response and readiness system
  • Lead After-Action-Review (AARs) and implement improvement elements
  • Provide guidance, and support, to team members traveling internationally
  • Design, develop and conduct engaging preparedness and employee readiness events
  • Support maturation of corporate safety programs, reporting, and related compliance issues
  • Support the planning, implementation and ongoing management of the Alleviating Hunger and Homelessness Investment Cabinet
  • Review the quarterly and annual reporting of the Alleviating Hunger and Homelessness program portfolio
  • Work under the direction of the Senior Director of Community Investment to provide oversight, administration, and management of all EHS program funds
  • Coordinate all activities of the Emergency Fund Network (EFN), to include coordinating and leading meetings and trainings
Qualifications for emergency manager
  • Prefer psychiatric nursing experience as a registered nurse
  • Experience in or ability to learn and adapt quickly to unionized healthcare environment
  • ACLS (CT CPRACLS) , BASIC LIFE SUPPORT-AHA (CT CPRBLS) , REGISTERED NURSE (RN)
  • Experience working in an Emergency Services setting is a plus
  • EMT or EMT-Paramedic certification by NYS Department of Health with progressive EMS supervisory/management experience
  • RNs hired into this position without a minimum of a Bachelor’s degree in Nursing must obtain a Bachelor’s degree in Nursing or higher within 30 months of hire
5

Emergency Manager Job Description

Job Description Example
Our growing company is hiring for an emergency manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for emergency manager
  • Information obtained and interpreted by the nurse
  • Knowledge of the patient's growth and development
  • An understanding of the range of treatment needs of the patient
  • Collaborates with other members of the health care delivery team to provide quality patient care during a specific shift
  • Communicates with all pertinent members of the health care delivery team to ensure the delivery of a coordinated plan of care in accordance with established standards of care
  • Remains informed about activities and related responsibilities concerning the unit, department, or hospital, particularly those related to the unit's functioning during the specific shift
  • Attends scheduled or called committee or other meetings and reads related memos, bulletins, or other written reports
  • Maintains and advances personal and professional growth and current knowledge of nursing practices
  • Attends all mandatory in-services, at least one outside continuing education program each year
  • Keeps senior director informed of problem
Qualifications for emergency manager
  • Demonstrate knowledge of InterQual® and AllScripts CM systems
  • Demonstrate knowledge in Discharge Planning and Utilization/Quality management
  • Demonstrate proficiency in the use of the AllScripts Case Management system
  • Pass the 15 ACMA Compass training modules
  • Complete and pass the InterQual® training modules and inter-rater reliability testing modules
  • Complete admission, level of care determination, initial and concurrent updates and discharge planning on 10 patients by end of week 6 of training

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