E-Commerce Specialist Job Description
E-commerce specialist
provides operational reports related to compliance and internal controls of vegetation management work using Microsoft Office Products such as Excel, TOAD Data Point and QlikView Reports.
E-Commerce Specialist Duties & Responsibilities
To write an effective e-commerce specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included e-commerce specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Prioritize customer requirements and provide advice with a logical approach
Ownership of customer relations
Respond to all customer queries
Being responsive to customer product related queries
Being responsive to customer complaint related queries
Providing genuine care to Alexander McQueen and McQ clientele
Maintain the database with customer interaction detail
Constant liaison with a multiple of departments, including DOS (offline), E-Commerce and wholesale to solve enquiries
Potential interaction with VIP clientele
Identify sale items on markdown
E-Commerce Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for E-Commerce Specialist
Typically a job would require a certain level of education.
Employers hiring for the e-commerce specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Marketing, Business, E-Commerce, Business/Administration, Computer Science, Communications, Education, Management, Engineering, Economics
Skills for E-Commerce Specialist
Desired skills for e-commerce specialist include:
Computers and Microsoft Office applications
Distribution automation processing modules and experience using WMOS
Hand scanners
Excel
HTML
Microsoft Office programs
Preference with JIRA and Confluence
Project management tools
Excel and Power Point
Google Analytics
Desired experience for e-commerce specialist includes:
Previous experience managing high-volume customer e-mails and calls
Thorough understanding of VIP service
Able to communicate efficiently across various platforms
Open to working with processes and structured ways of working
Self sufficient and independent
Strategic worker
E-Commerce Specialist Examples
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E-Commerce Specialist Job Description
Job Description Example
Our growing company is looking for an e-commerce specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for e-commerce specialist
- Ensure the global toolboxes deliver against the market's eCom/eTail and Retail marketing needs
- Brief Global Concept-to-Consumer on any additional market eCom/eTail and Retail marketing needs, obtain approval and create and execute the initiatives in line with brand guidelines
- Ensure Global/Market brand calendar is followed throughout the market and that any eCom/eTail and Retail work complements this
- Help drive profitable eCom/eTail growth, supporting the effective implementation of acquisition (paid and organic search), retention and data analysis
- Report on performance of all eCom/eTail and Retail marketing initiatives to ensure its optimal marketing activities
- Execute brand concepts with a special emphasis on key destination doors, in close collaboration with the BU and Retail team
- Develop in-store campaign and promotion that drive consumer traffic & buying to eCom/eTail and Retail stores
- Manage the on-line purchases for your location, through our e-commence on-line shopping program
- Pull purchased products from store inventory
- Prepare purchased products for shipment to customers
Qualifications for e-commerce specialist
- Ability to think analytically and make sound business decisions
- Minimum of 2 years working in a corporate office environment
- Experience within a luxury customer service environment
- Must be comfortable working in a fast-paced luxury environment
- Italian and French language skills are a bonus, however not essential
- Entry Level or 1 year experience in e-commerce or web content management
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E-Commerce Specialist Job Description
Job Description Example
Our company is looking for an e-commerce specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for e-commerce specialist
- Manage the shipping process for all on-line purchased orders
- Work together with Creative Manager to create campaigns and promotions for display on the website
- Update content managed areas
- Investigate and report any operational/technical issues that arise
- Liaise with backend development team
- Liaise with e-commerce fulfillment/logistics partner regarding the day to day management of orders
- Liaise with internal resources regarding the day to day management of the website
- Evaluate approaches and strategies to improve website sales conversions and customer engagement
- Understand and develop sources of traffic (and the factors that influence it)—email, SEO, PPC, social media
- Implement and support campaigns
Qualifications for e-commerce specialist
- Progressive experience in brand marketing and/or sales (preferably in eCom and in the sporting goods industry)
- Internships and Summer Placements in our Montreal Head Office in departments
- Dedicated to increasing and sharing know how and capabilities
- Experience with design and implementation of SaaS and/or eCommerce support programs and solutions
- Assess and deploy new ways of generating traffic/additional orders
- Produce reports to analyze performance of all online marketing campaigns and promotions
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E-Commerce Specialist Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of e-commerce specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for e-commerce specialist
- Assists e-commerce team in building annual operating plan through data gathering and analysis
- Identifies and analyzes shipment and consumption data
- Drives the overall engagement with external partners through assortment optimization and monitoring of business success
- E-Commerce shooting coordination
- E-Commerce newsletters coordination
- Optimize marketplace listings, keywords, titles, categories and descriptions
- Implement changes and updates to product descriptions for top performing products
- Ensure that all products listed are getting published
- Maintain the integrity and accuracy of content in all listings
- Work with others in the organization to learn and get feedback about strategies
Qualifications for e-commerce specialist
- Experience with start-up beneficial
- Have understanding of disciplines required to drive traffic to retail websites (PPC, email marketing, link generation, PR, SEO)
- Have understanding of order management/customer fulfillment in an e-commerce context
- Self-motivated, works well with people and willing to work extended hours during peak periods
- Monitor the customer experience and purchase path to improve purchase rate (frequency
- Experience with web merchandising software and content management systems highly desirable
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E-Commerce Specialist Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of e-commerce specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for e-commerce specialist
- Create and monitor promotional campaigns
- Analyze information and making educated decisions to improve marketplace visibility and conversions
- Manage the routine daily operations management (ordering & replenishment, analytical supports report design and maintenance, month-end closing, business planning)
- Constantly visit and revise KPIs per business changes + manage business vendors to achieve SLA with proposed action plans
- Define end-to-end eStore operation model and detailed working process, including merchandizing, logistics fulfillment, consumer care
- Deliver ongoing business SOP (standard operation process), analyze and improve service quality continuously
- Daily Payment and delivery efficiency management, including online payment and COD model cash collection, and door-to-door deliver service
- Interface with finance/ logistic to better understand internal processes to give external customers efficient service
- Call center service monitoring, targeted to resolve customers’ complaints via inbound or outbound calls and service level management, need to handle issue escalation and crisis management on ecommerce platform
- Act as a gatekeeper for all technical site enhancement requests from a regional/country & functional level and define the roadmap for all future site enhancements
Qualifications for e-commerce specialist
- Previous financial or banking industry experience preferred
- Work with a very international team from Europe and USA
- Create relationships with media representatives in the fashion and beauty area
- Manage digital marketing and content marketing campaigns, including a significant creative budget
- Experience in a similar e-commerce or fashion/luxury marketing area
- Bachelor degree in a business field
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E-Commerce Specialist Job Description
Job Description Example
Our company is growing rapidly and is hiring for an e-commerce specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for e-commerce specialist
- Initiates primary account set up between the customer, other external parties, and the various functional and geographic areas within our company including operations, marketing, finance, tech services, accounting, credit collections, info systems, and sales
- This also includes gathering & preparing data for other departments
- Monitors and anticipates customers’ needs throughout the process, makes appropriate suggestions for solutions to the customer and takes whatever steps necessary to ensure concerns are addressed by serving as the account’s primary communication liaison between customers and other company functional areas to ensure deadlines are met, with a superior customer experience
- Drive the acceleration of sales through the online channel
- Provide strategic guidance on e-trade activities for each category
- Identify, onboard and optimize local retailers and build activation plans with account management
- Manage customer sell-out programs aimed at driving conversion at customer owned channel
- Working with Retailers to support them in content syndication
- Support local Marketing Managers ensuring integration of e-commerce channels and driving of integrated campaigns
- Working on continuously improving existing e-Commerce programs & activities to reach the best performance
Qualifications for e-commerce specialist
- 2 years experiance in a relevant field
- Perfect Command of English & MS office
- Finding, and acquiring IT hardware, software and services for various businesses within the company domestic and international branches
- Primarily computer hardware procurement, but some other categories will also be covered such as real estate
- At least 3 years of experience in e-commerce
- Experience in building and maintaining e-shops or experience working at the ecommerce shop