Development Support Job Description

Development Support Job Description

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Development support provides expert maintenance and support for the SAP standard functional scope in the assigned areas of responsibility.

Development Support Duties & Responsibilities

To write an effective development support job description, begin by listing detailed duties, responsibilities and expectations. We have included development support job description templates that you can modify and use.

Sample responsibilities for this position include:

Develops backend data management processes using a variety of programming techniques /software which may include SQL, SAS, C#, stored procedures, scripting languages
Own the entire software development lifecycle for software systems
You will be working with both the FBD team and the MST to develop, support and maintain media movement workflows using Signiant and other systems, which underpin FBD as a project
You will assess products and services available on the market and where they would fit into business needs, identifying areas for improvement internally
You will effectively deliver and roll out developed solutions
Maintain and update the Packaging Development Calendar
Coordinate and track all projects through process timeline
Work with Trade Compliance and Sales Regions to document format and language requirements by country to ensure projects are in compliance
Work with Creative to develop and maintain catalog of “special packaging” options
IRP Payroll Central (MS Exchange with Web Reporting)

Development Support Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Development Support

List any licenses or certifications required by the position: ITIL, CFA, PM, OLC, NEO, HR, PMP, PMI, PO, III

Education for Development Support

Typically a job would require a certain level of education.

Employers hiring for the development support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Education, Business, Technical, Engineering, Marketing, Finance, Business/Management, Science, Information Systems

Skills for Development Support

Desired skills for development support include:

Best practices and how own area integrates with others
Is aware of the competition and the factors that differentiate them in the market
Related disciplines
SQL
Java
C/C++
SAP Applications
ISO 13485
Python

Desired experience for development support includes:

Ability to oversee a portfolio of distributed applications
Application development and solutions design experience
Proactive self-starter who identifies opportunities, builds sponsorship for and executes initiatives that build application capability or reduce application risk
Sales application knowledge or experience is an asset
7 or more years of experience working and managing development/support in a cross functional team (consistent interaction/management of Business Analysts, Project and Program Managers, developers, IT infrastructure and production services)
Good linux skills and wide systems administration experience

Development Support Examples

1

Development Support Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of development support. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for development support
  • Provides technical support to business partners on new initiatives which vary in scope and complexity
  • Leads with data analysis in support of defining business logic from stated requirements
  • Manages detailed technical requirements identifying, tracking and resolving systems issues
  • Develops, measures, and monitors ongoing effectiveness of services for assigned systems
  • Provides assistance in disaster recovery planning for multiple applications
  • Business Analysis, Project Execution, planning/ testing, Relationships & Communication
  • Make initial diagnosis of routine support problems, for a system or sub-system or apply known solutions, including documenting problems, progress checking, and escalation to ensure resolution
  • Contribute to the review and redesign of processes or procedures, on an ongoing basis, to deliver improved team productivity or efficiency
  • Change business configurations so that application meets agreed specifications
  • SOPs and associated forms
Qualifications for development support
  • Experience in application development & support in financial services is a strong plus
  • BA/BS degree required in Computer Science, Engineering, or Information Systems, or a related field
  • Familiar with services oriented architecture and design
  • Proficient at Microsoft Word, Excel, SharePoint and Access
  • Additional consideration for an understanding of coaxial and /or fiber construction
  • Experience managing a BSA/AML reporting function and associated tools (SAS, Tableau)
2

Development Support Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of development support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for development support
  • Assist our L1 team Implement business as usual change requests
  • Knowledge transfer and education of clients, peers and service providers organization
  • Business and system requirements analysis / Specifications
  • Coordination with external stakeholders, mainly CIB ITO ALMT IT for releasing and testing of applications and ITP for infrastructure IST / UAT management
  • Production implementation and post-production support
  • Business and Technical documentation
  • A background in CS, probably a degree and relevant Engineering experience
  • An aptitude for tackling hard problems and creating clean code (we’re mostly C++ 11)
  • A passion for learning and working on the cutting-edge of technology
  • Competitive compensation (we’re a $1B pre-IPO company with our HQ in Silicon Valley)
Qualifications for development support
  • Proficiency with Excel, PowerPoint and Google Docs
  • Bachelor’s Degree in business, marketing, or related field encouraged, but not required
  • Viewed as Subject Matter Expert (SME)
  • At least 10% of travel required
  • BS degree in technical/engineering discipline (Polymer Engineering, Mechanical Engineering, Polymer Science, Chemistry, etc)
  • Proficient in the use of statistical and process oriented tools associated with Kaizen, LEAN, FMEA
3

Development Support Job Description

Job Description Example
Our growing company is looking to fill the role of development support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for development support
  • Respect for your contributions to a global brand and game-changing technology
  • Monitor all Standard and Priority promotions
  • Maintain IT Process – FM Cycles and compares
  • Maintain capture of Production client cycle data for IT cycle purposes
  • Gather enhancements from Development that require mass install each month
  • Develop and maintain the code of automatons
  • Make sure adequate risk filters are set in each automaton to prevent abnormal behavior
  • Organize and monitor the orderly production of automatons during trading hours
  • Develop and maintain the simulation tools and back testing environment used to test and validate quantitative strategies
  • Research optimal design for each set of strategies
Qualifications for development support
  • Technology and Functional Knowledge Management
  • WinPE Bootloader
  • Ability to lead, direct, guide, plan and develop new projects/programs
  • Excellent English and Spanish language skills (written and oral)
  • Marketing & Sales experience/training, Six sigma GB/BB certification is a plus
  • Polymer, Processing and Characterization Technologies for Plastics
4

Development Support Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of development support. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for development support
  • Make sure all developments satisfy local regulations
  • Proficient in PC use and current windows operating systems
  • Manage, develop, deliver, and support partner program requirements and awards
  • Track and keep up-to-date all technology integration certifications
  • Assist with the development of strategic partner go-to-market (GTM) plans
  • Provide ongoing support of laboratory software applications
  • Serve as subject matter expert (SME) on system hardware, software, network, interfaces and database models
  • Analyze science, engineering, business, and other data processing problems to implement and improve computer systems
  • Implement backup procedures and restore activities for the laboratory environment for short and long term retention of instrument data
  • Work on geographically diverse teams, supporting global solutions
Qualifications for development support
  • Must have 2+ years of IT experience on Kondor+ application
  • Excellent knowledge of the Kondor+ database structure
  • Excellent knowledge of Kondor+ peripheral processes (kis, tradekast…)
  • Familiarity with ALM Treasury activities
  • Good knowledge of Unix environment and scripting language
  • Knowledge of Tibco Business Work preferred
5

Development Support Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of development support. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for development support
  • Support GLP related activities, validation requirements, and maintain GLP-related documentation
  • Document break/fix and continuously contribute to centralized knowledge base
  • Bachelor’s Degree with 5+ years, or Master’s Degree with 3+ years, or Doctorate with 2+ years, or 9+ years of applicable business experience
  • Highly motivated and people-centric person required with passion to make a positive difference to the R&D community
  • Experience in working successfully with diverse cultures, broad range of stakeholders, and global colleagues
  • Strong communication skills required - verbally, written and presentation
  • Innovative mindset and proven track record of contributing to and supporting innovative solutions
  • Eager to learn and understand the organizations R&D IT environment, possess the ability to be creative, pro-active and take initiative in resolving R&D IT issues
  • Supports BDS team in all areas of the RFP process
  • Leverages team by answering standard firm and product questions to help meet stringent deadlines
Qualifications for development support
  • Incident, Defect and Problem Management
  • 4 year Degree in STEM (Science, Technology, Engineering or Mathematics) or finance preferred
  • OS Installation, administration and configuration (primarily Linux but Windows as well)
  • Storage (SAN, NAS, iSCSI, NFS, RAID)
  • Networking (VLAN, TCP/IP routing, Firewall, DNS, DHCP)
  • Software Servers (HTTP, Application Server (IIS, JEE), Database)

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