Application Development & Support Job Description
Application development & support
provides solutions and support to technical teams using Citrix virtualization software, .Net, Java, Perl, Bash, and Provite Cloud technologies in a Windows based server environment.
Application Development & Support Duties & Responsibilities
To write an effective application development & support job description, begin by listing detailed duties, responsibilities and expectations. We have included application development & support job description templates that you can modify and use.
Sample responsibilities for this position include:
Oversight of all development tasks and production release cycles, leveraging Agile and Waterfall methodologies
User Provisioning website
Collect, review, analyse and manage system requirements from business users
Liaison between IT and the business defining business requirements / IT demand and delivering technology to enable and meet business strategy, whilst supporting day-to-day operations
Build relationships as a trusted business partner with key business stakeholders and be focal point for delivery of a set of IT services
Supporting approved business driven IT programmes & projects and participation in building their respective business cases, helping to ensure that they deliver business value
Initiating and facilitating open communication and discussion between stakeholders
Identifying and acquiring new IT services for the business and owning documentation of such to input to the IT Service Catalogue
Prioritising requests for application enhancements and new development across the business portfolio supported
Establishing and monitoring the service levels as developed and agreed in association with the business, with the BRM and ADM Service Delivery Managers and Sr
Application Development & Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Application Development & Support
List any licenses or certifications required by the position: ITIL, MCAD, PMP
Education for Application Development & Support
Typically a job would require a certain level of education.
Employers hiring for the application development & support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Information Systems, Business, Technical, Education, Information Technology, Science, Management Information Systems, Computer Engineering
Skills for Application Development & Support
Desired skills for application development & support include:
Python
SQL
.NET
Automation
Enterprise platforms and operating systems
Information technology as it relates to managing development principles and practices
Java & J2EE Technologies
Methodologies
Monitoring instrumentation
Perl bash
Desired experience for application development & support includes:
Student who studies Information systems or Computer Sciences type degree course is preferred
With passion in a IT consulting career
Excellent communication and presentation skills, and strong business sense
Possess an excellent command of written & spoken English, Cantonese and Mandarin will be an advantage
1 – 3 years’ business analysis experience in the Motion Picture and Entertainment industry
An extensive knowledge of the TV Broadcast/Networks industry and the role that IT and Technical Operations play within this
Application Development & Support Examples
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Application Development & Support Job Description
Job Description Example
Our company is growing rapidly and is hiring for an application development & support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for application development & support
- Front-end Responsive development for Adaptive Multi-channel User Experience
- Back-end web development to manage services and data
- Using Java with open source frameworks, Social Media libraries, & other web services
- Application configuration work to fulfil business requests or resolve problems/issues for
- Web domain, content management, application flow orchestration
- Front-end web configuration and setup
- Back-end java instance deployment & debugging
- Processing the incident or information ticket on the production connected object escalated by the level 1, managed the global ingoing ticket
- Define problems regarding recurrent issues to optimize global ticket incoming
- Analyze and diagnose client issues on the technical production platform
Qualifications for application development & support
- Functional and technical knowledge of the end to end Television Networks business process for Acquisition and playout
- Ability to train users on key applications, systems and procedures
- Knowledge of defect management, test case planning and execution and reporting
- Knowledge of business analysis methodology and software
- IT Programming skills with proficiency in languages such as Java and JavaScript
- Qualified candidates should possess 10+ years of recent experience in application development & support, and at least 5 years managing teams that support the entire software development life cycle
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Application Development & Support Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of application development & support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for application development & support
- Managing the ticket, update status, diagnosis information adding, and KPI definition and publication
- Escalate the ticket to appropriate Level 3 teams after diagnosis and ticket improving in case of inability to fix or to improve the diagnosis
- Understand the global operation of the delivered Service and evaluate the ticket regarding specificity of the connected Object (appliance, vehicles …)
- Diagnostic tree definition and improving
- Operational management of local technician
- You will handle all levels of support, dealing with the initial analysis of a ticket and progress further with the customer through implementation to resolution
- Use remote support tools to install, change or assist with various technical issues and requests
- Provide administrative tools to handle and maintain network access and stability
- You will be diligent in root cause identification and remediation
- Support CCNA Fountain Financial Close, RE and Annual Business Plan processes from a systems/technical perspective
Qualifications for application development & support
- Experience with Matlab, R, RATS
- Second year or penultimate year student in any local university of Hong Kong
- Possesses adequate knowledge and concepts in application programming
- Student who studies Computer Science, Computer Engineering, Information Systems or equivalent degree courses is preferred
- With passion in the IT consulting career
- Self-confident communication and presentation skills with strong business sense
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Application Development & Support Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of application development & support. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for application development & support
- Understand and analyze the requirements of the project
- Fully unit test and integration test new/changed services prior to delivery to the customer
- Handling Technical queries related to application and products
- Reviewing twice in a year with sales team on business which is generated from New application address
- You do not mind providing on-call support
- Design and implement software components based on business requirements
- Deliver implemented systems into production
- Manage application support
- Manage external development teams contracted to support standard application implementations
- Directly manage the configuration and operational management of both on-premises and hosted/cloud applications
Qualifications for application development & support
- Second or penultimate year student in local universities in Hong Kong
- With basic knowledge and concepts in programming
- Possesses an excellent command of written & spoken English, Cantonese and Mandarin will be an advantage
- Studying a Bachelor Degree
- Assisting with the updating and enhancements of an existing system being part of a team developing and bringing in a new business engine
- Knowledge of and experience working with CCNA operational planning and reporting tools such as Matrix, SFTK, PLUS, Account Transfer Tool
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Application Development & Support Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of application development & support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for application development & support
- Lead the development teams, ensuring quality design and development
- Own and lead planning and end to end execution of the portfolio of projects for P/C personal lines
- Accountable for support and maintenance of new Policy Administration system, meeting SLAs for quality, availability, and performance
- Manage team of direct reports and supervisor over support team
- Accountable for budget formulation and management
- Identify and implement continuous improvement items that improve quality, increase effectiveness of team
- Accountable for resource planning and alignment of skills required to achieve program goals
- As a member of the Program leadership team, ensure planning, execution, and team members are focused on achieving objectives – challenging assumptions, approach, and decisions as needed
- Overall liaison of the program to other ITS domain leaders required for Program success
- Manage and own vendor relationship
Qualifications for application development & support
- Proficient using Microsoft Office (Access, Excel, Outlook)
- Knowledge of CCNA Fountain business
- 1+ years VB or VBA development experience, a plus
- Technical and functional knowledge of Client proprietary Application called Order Management System (OMS) and Retek Merchandising System Lite (RMSL) system for one of our Retail Clients
- 24 * 7 Support of Order Management System and RMSL application and Provide ONCALL Support including weekends
- Provide onsite support to various Order Management System (OMS) and Retek Merchandising System Lite (RMSL) development and support teams
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Application Development & Support Job Description
Job Description Example
Our company is looking to fill the role of application development & support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for application development & support
- Ensure business requirements for all applications are compliant with architectural principles
- Create and set performance plans for the team aligned to strategic plans
- Identify and resolve gaps in skills, processes, and resources
- Work with stakeholders and functional areas to develop business requirements
- Develop guidelines for capturing business requirements
- Manage budget creation, resource augmentation, relationship building with vendors, external teams, and resource allocation
- Support the business operations needs of HPE Office of the General Counsel (OGC)
- Application maintenance and enhancements
- Application configuration and integration
- Provide Technical Support for application issues
Qualifications for application development & support
- Work on OMS and RMSL support management for future releases
- Perform OMS and RMSL Maintenance Releases
- Perform detailed analysis on OMS and RMSL production defect and provides recovery and permanent resolution
- Perform OMS and RMSL Release projects design reviews, Impact Analysis and provide feedback to delivery team as a Subject Matter Expert
- Supporting OMS and RMSL Production deployments for upcoming releases
- Support OMS Performance testing team in terms of Environment issues handling, WebServices issues and providing inputs as a Subject Matter Expert