Delivery Technician Job Description

Delivery Technician Job Description

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Delivery technician provides general safety training to employees covering fundamental topics such as fire prevention and response, chemical safety, and personal protective equipment; support department-specific training efforts through “train-the-trainer” activities.

Delivery Technician Duties & Responsibilities

To write an effective delivery technician job description, begin by listing detailed duties, responsibilities and expectations. We have included delivery technician job description templates that you can modify and use.

Sample responsibilities for this position include:

Meets JCAHO and FDA quality control standards for home medical equipment delivery, pick up and processing
Cleans and inspects vehicles daily to ensure safety and compliance with DOT regulations
Assure a high level of service both on the time on the quality of the responses
Able to work independently on various projects and tasks as delegated by team leader
Supports delivery coordinators by answering process and system related questions
Completes account and data cleanup tasks as requested
Completes bulk user and entitlements changes
Work with pharmacy staff to ensure that deliveries leave the pharmacy at the appropriate time and delivered to the designated location requested
Maintain delivery log of activities per policy and procedure, which may include checking and/or logging recipient identification
Report status and any problems to pharmacy management

Delivery Technician Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Delivery Technician

List any licenses or certifications required by the position: PTCB, BLS

Education for Delivery Technician

Typically a job would require a certain level of education.

Employers hiring for the delivery technician job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in Technical, Engineering, Technology, Design, Drafting, Education, Computer Science, General Education, Business, Computer

Skills for Delivery Technician

Desired skills for delivery technician include:

DOT
Emergency planning
FDA
General Safety
OSHA
Personal Protective Equipment
Safety and regulatory manual
Bi-PAP Therapy and Enteral Pumps
Home medical equipment and ability to train MST staff effectively in High Flow Therapy
VITAS HME Solutions service areas

Desired experience for delivery technician includes:

If given a company car, maintain company cars by cleaning inside and out, fueling, and reporting any mechanical issues immediately to management
If not given a company car, provide your own reliable, legal (registered and insured as required by your state law) transportation
Demonstrate excellent customer service skills, the ability to multitask and work under limited supervision
May instruct patients on basic use of respiratory therapy equipment, durable medical equipment, oxygen equipment, and other equipment/services approved by state licensure limitations
Transport and deliver medication to patients in a safe and secure manner to prevent damage, spoilage or loss
Acceptable customer communication

Delivery Technician Examples

1

Delivery Technician Job Description

Job Description Example
Our growing company is looking for a delivery technician. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for delivery technician
  • Audit safe work permits, red tag masters, and RTO checklists on a daily basis for accuracy and record in the department tracking tool
  • Plant area walks (50% of time) ensuring that safety standards and practices are being followed
  • Review personal safety near miss reports to ensure that the appropriate follow up has been completed
  • EH&S Procedure Reviews - WebEDMS
  • Develop and conduct safety related site and department training as required
  • Conduct ODMS self Assessments as scheduled by the department ODMS coordinator
  • Communicate safety related learning experience reports (LERs) and safety flashes to the department
  • Develop and lead a 'Zero Day' for maintenance turnarounds and projects
  • Attend contractor safety tailgate meetings during turnarounds
  • Complete special projects to help improve plant safety performance
Qualifications for delivery technician
  • Provide safety standard clarification communications to the department
  • Ensure patient confidentiality Maintain company cars by cleaning inside and out, fueling, and reporting any mechanical issues immediately to management If not given a company car, provide your own reliable, legal (registered and insured as required by your state law) transportation
  • Will be reimbursed for mileage
  • Demonstrate excellent customer service skills, the ability to multitask and work under limited supervision Navigate their routes using basic internet map programs such as Google Maps or Map Quest
  • This position will have shifts determined by the pharmacy staff based on business needs
  • Delivers, sets up and performs caregiver instruction for home medical equipment
2

Delivery Technician Job Description

Job Description Example
Our company is growing rapidly and is looking for a delivery technician. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for delivery technician
  • Disinfects and decontaminates rental equipment
  • Assesses patient needs with appropriate recommendations
  • Completes delivery and service reports
  • Provides on call coverage for emergency service
  • Responsible for the timely completion of preventative maintenance checks on Aspirus Home Medical respiratory rental inventory in patient's home, and prepares status reports on each client's equipment per Aspirus Home Medical Equipment, inc. guidelines
  • Promotes services and products to referral sources in community, as appropriate
  • Educates fellow employees on the features and benefits of Aspirus Home Medical equipment as it relates to mechanical operation
  • Develops technical knowledge, as appropriate, of Aspirus Home Medical products and services sold
  • Receives incoming requisitions (want lists) for ordering equipment and supplies
  • Assists Clinical Specialist with routine follow-up visits when requested
Qualifications for delivery technician
  • Loads and secures all equipment on to truck using foam pads, plastic corners and proper strapping
  • Valid current driver's license and good driving record, proof of insurability, are required for this position
  • Take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times
  • Work within assigned pharmacy workstations, to safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations
  • Packaging, Staging, Returns, Receiving
  • Requires willingness to work flexible schedule, including evening and weekend hours
3

Delivery Technician Job Description

Job Description Example
Our growing company is looking for a delivery technician. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for delivery technician
  • Maintain a 100% compliant control environment for both SOX and non-SOX processes
  • Able to work independently on various projects and tasks as delegated by team leader within project timeframe
  • Completes account and data cleanup tasks as requested which often involve complex account setups, account research and data validation user reconciliation
  • Delivers, and/or retrieves medical equipment and supplies in a home and institutional environment
  • Replenishes vehicle PAR levels
  • Records patient and departmental issues
  • Pick up and deliver medical equipment (e.g., respiratory supplies, oxygen equipment, hospital beds, wheelchairs, ) and oxygen to patients in their homes
  • Assemble, set up, inspect and test equipment, and instruct patients and caregivers on basic operation and maintenance, in accordance with state licensing limitations
  • Complete paperwork relating to deliveries, pick-ups, testing and equipment checks, repairs, vehicle inspections
  • Load and unload company vehicles with equipment and oxygen
Qualifications for delivery technician
  • One year of Home Medical Equipment experience and driving a single axle truck is preferred
  • Hold a minimum of a HNC level qualification in Electrical Engineering (essential)
  • Be LV authorised (essential) and in relation to LV Fault Management, have a good track record of effective LV fault location and repair to policy (desirable)
  • Demonstrate the ability to work by yourself with a minimal amount of supervision
  • Have proven industry experience with a basic level of engineering knowledge including a working knowledge of the relevant Codes of Practice and the Industry as a whole (essential)
  • Possess excellent customer service skills together with excellent verbal and written communication and interpersonal skills (essential)
4

Delivery Technician Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of delivery technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for delivery technician
  • Perform daily vehicle inspections and check for gasoline, oil and fluid levels, tire pressure, and brakes
  • May be required to clean, disinfect and assist with equipment repairs
  • May be required to work after-hours and on an on-call basis
  • Successfully complete all required safe driving programs, abide by applicable motor vehicle laws and ordinances, and demonstrate safe driving practices at all times throughout employment
  • Maintain valid licenses and endorsements required for the position
  • Assist pharmacy staff with filling orders when not out on a delivery
  • Demonstrate excellent customer service, the ability to work with little direct supervision
  • Navigate your route using basic internet applications and GPS functions
  • Assist in customer acceptance phase with goal of improving the customer experience through delivery activities
  • Pre-Delivery and Customer preparation, Assistance during delivery, Post-delivery assistance
Qualifications for delivery technician
  • Be proficient in MS Office with good analytical skills and have the ability to produce and interpret spreadsheets and to produce reports on programme, costs and targets
  • Hold a current, valid UK driving license (essential)
  • Providing exceptional customer service, being sensitive to the needs of diverse customer groups, including vulnerable customers and ensuring safe and efficient fault repairs which include the day-to-day management of site relationships and issues, ensuring our customers’ expectations are met, including dealing with potential customer complaints in a timely and satisfactory manner
  • Being responsible for the successful delivery of a varied portfolio of work on the LV distribution network to time, cost and quality targets, ensuring that all works are carried out in accordance with the relevant Health and Safety legislation and company codes of practice
  • Carrying out LV switching on the distribution network, including fusing, linking and deployment of transient fault management equipment
  • Managing and executing LV capital projects which may include cable overlays and overhead line refurbishment
5

Delivery Technician Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of delivery technician. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for delivery technician
  • Troubleshooting and replacing components
  • Breakdown for shipment
  • Post-delivery activity
  • Pre & Post paint activities, may require travel
  • FAL and Flight Ops duties as required
  • Maintains high volume case queue–handling day to day requests within established team SLAs
  • Educate the patient and/or caregiver on the safe use and maintenance of the delivered equipment
  • Complete all necessary delivery forms and paperwork, including invoices and logs
  • Develop and maintain working knowledge of current products and services offered by the company and all applicable government regulations
  • Report equipment hazards and product incidents
Qualifications for delivery technician
  • Undertaking standby duties on a rota basis
  • Being compliant with company initiatives, examples of which may include using mobile scripts and the submission of near-misses on a weekly basis
  • Excellent vehicle operation skills and safe driving behavior
  • Compassionate and patient-centered
  • Balanced and confident
  • Applies experience and logic

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