Delivery Project Executive Job Description

Delivery Project Executive Job Description

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Delivery project executive provides remote technical support within Managed Services’ ITIL aligned service delivery processes including Incident Management, Problem Management, Configuration Management, Change Management and Release Management.

Delivery Project Executive Duties & Responsibilities

To write an effective delivery project executive job description, begin by listing detailed duties, responsibilities and expectations. We have included delivery project executive job description templates that you can modify and use.

Sample responsibilities for this position include:

Involving in contract solutions
Demonstrating mitigation and resolution of risks and issues through consistent and effective use of the Security Risk Management processes and tools (RPM), ensuring information reviewed regularly and kept up to date
Anticipate and act early to avoid troubled contracts
Approvals are actioned
Experience and exposure in Java & Open Source Technologies
Experience in managing Telco projects
Ability to manage team of 200+ with over all delivery responsibility
Drive financial performance to achieve budget / target gross profit and maximize account revenue/growth
Manage client services cost – IT, transition, change management
Service Delivery (transition and start up of services/ on-going service measured by SLAs)

Delivery Project Executive Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Delivery Project Executive

List any licenses or certifications required by the position: PMP, ITIL, PM, IBM

Education for Delivery Project Executive

Typically a job would require a certain level of education.

Employers hiring for the delivery project executive job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Business, Information Technology, Computer Science, MBA, Health Sciences, Sustainability, Design, Computer, Technical

Skills for Delivery Project Executive

Desired skills for delivery project executive include:

Contract management
Availability
Capacity and performance
Change/release
Problem
Service Management as applied in DC Operations - incident
Financial management and compliance
7-step sourcing process
IBM Security portfolio and GTS processes
Procurement operations

Desired experience for delivery project executive includes:

10+ years of experience in Service Delivery
Experience in DC operations, VMware environment, with Linux experience preferred, with SAP environment experience preferred
Experience, in server management,security
Experience, in server management, nw management, security
Actual experience as DPE (at least 1 outsourcing project) managing multiple towers - DC Opns, Server, NW, Sec, HelpDesk, Deskside, Service Management
15 years IT experience with at least 3 years experience as a DPE

Delivery Project Executive Examples

1

Delivery Project Executive Job Description

Job Description Example
Our innovative and growing company is hiring for a delivery project executive. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for delivery project executive
  • Manage the finances of the delivery organisation
  • Act as trusted consultant to client and delivery teams
  • Provide focal point of contact for all delivery aspects with client
  • Strive to develop and drive transformation strategy, demonstrating innovation
  • Coordinate support functions to deploy
  • Set account delivery strategy
  • Represent client services to client and client to client services
  • Bring facts in structured statement to client
  • You’ll learn directly from expert developers in the field
  • Application of current Project Management Methodologies (WWPMM), processes, and tools
Qualifications for delivery project executive
  • Built Technology Resilience- Re-Engineering
  • Expert in infrastructure management
  • Understanding of contracts and cost models, issue resolutions skills
  • Experience in leading regulatory assessment projects, assisting organizations of regulated industries to enhance regulatory compliance and governance, leading internal audits delivering IT advisory projects
  • Experience in leading regulatory assessments on key IT projects including, IT outsourcing, data centre re-location, etc with reference to relevant guidelines set out by the regulators such as HKMA and MAS
  • Program and Project Management Certification
2

Delivery Project Executive Job Description

Job Description Example
Our company is growing rapidly and is hiring for a delivery project executive. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for delivery project executive
  • Possesses a solid understanding of potential issues and is able to take corrective action
  • Makes appropriate trade off decisions to meet cost objectives
  • Strong interest in automation, analytics and cognitive computing
  • Manage incidents as key success factor
  • Provide leadership to the service delivery team and provide direction to the teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables
  • Manage contract scope and SLA deliverables, track and measure
  • Responsible for root cause analysis as appropriate and define action plans and track to closure
  • Ensuring client needs are satisfied by constructing partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction
  • Building client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work
  • Providing account leadership to the service delivery team and directs teams to develop program, Project, product, and business strategies, implementing resulting solutions to meet contract deliverables
Qualifications for delivery project executive
  • SAP & Oracle knowledge will added advantage
  • A Leader with broad technology experience, extensive Customer Service and business experience with a proven track record in building and managing highly effective teams to meet increasing demands on IT infrastructure and service delivery
  • Graduate with at least 15+ years IT experience of which at least 3 years experience as a DPE/Account Engagement Manager
  • Should have a sound knowledge of IT infrastructure as a domain
  • Fluent English, experienced Delivery Project Executive (DPE) - 5 years , Project Management - 3 years, Delivery expertise - 3 years, HR Outsourcing expertise - 5 years
  • 15+ years Global Delivery Leadership experience
3

Delivery Project Executive Job Description

Job Description Example
Our innovative and growing company is looking for a delivery project executive. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for delivery project executive
  • Balance client satisfaction and business risk in negotiations with client
  • Deal with and influence people internally in the matrix of delivery services for better responsiveness
  • Analyze cost data, assess risk and make sound business decisions
  • Team leadership for new IBMers
  • Increase industry/domain knowledge for design/proposal of added or cost takeout solutions when contract in steady state
  • Responsible for the revenue of commercial projects greater that $500K for end to end delivery
  • Provide leadership to the Cloud support delivery team and provide direction to the teams to develop cloud architecture
  • Project and business strategies, implementing resulting solutions to meet contract deliverables for assigned account
  • Responsible for managing client satisfaction
  • Responsible for customer relationship management, all Stakeholders and other support functions
Qualifications for delivery project executive
  • Should be able to provide strategic direction to the account team
  • Currently holds or has ability to obtain Government Clearance
  • As above with 7+ years industry experience (Government industry preferred)
  • Demonstrated IT Service Delivery Management experience in a senior position
  • Exel expert
  • Must be have proven leadership skills with good communication and stakeholder management skills
4

Delivery Project Executive Job Description

Job Description Example
Our company is looking for a delivery project executive. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for delivery project executive
  • Manage contract scope and defined SLA/ SLO deliverables, track and measure the progress
  • Organization per the contractual obligations
  • Identify, track and mitigate risks and Responsible for root cause analysis as appropriate and define action plans and track to closure
  • Encourage innovation and atomisation for better delivery and support
  • Lead the delivery of IT products and services to NFS and KP’s capital program
  • Manage and develop the team of Program Managers and Project Coordinators to prepare the IT MYP for IT Capital Project Delivery and work with sub-committees business executives to evaluate needs and options for the IT strategy
  • Develop strong planning relationships with the NFS VPs for Service and Delivery, Facilities planning and Design, Construction Acquisition as well Capital Construction Project Directors and Team Managers and integrate regional capital plans and perspectives fully into the IT planning process
  • Develop annual investment and department budgets, and 3 year investment forecasts
  • Engage Enterprise Architecture to develop enterprise data models needed to support the NFS capital plan and strategy
  • Engage with IT Technology Risk Office to ensure new non- IT managed systems that are deployed to capital construction projects adhere to IT risk and security requirements
Qualifications for delivery project executive
  • Must be able to articulate a QA strategy for clients
  • Bachelor of Engineering or Technology-Related
  • 8+ years' experience Account Management
  • 3+ years' experience Complex Service Delivery management in multi-vendor environment
  • 6+ years' experience Relationship/Stakeholder management
  • 5+ years' experience Project Financial Management
5

Delivery Project Executive Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of delivery project executive. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for delivery project executive
  • Provide support to the business to understand the scope and requirements to plan and staff large programs and integrate with NFS’ capital project delivery methodology
  • Ensure that day-to-day operations of all KPIT functions within service level agreements and metrics
  • Prepare and review IT user bills and cost allocation reports, lead efforts to reduce processing costs for transaction systems and to develop effective system retirement plans
  • Develop multiyear IT resource demand forecast for IT in support of NFS IT Capital Project Delivery
  • Develop and implement effective capacity planning and demand management processes
  • Develop and implement continuous improvement processes across the groups through frequent project reviews and business partner feedback
  • Conduct the annual business partner survey and identify actions to correct problems identified
  • This position may require significant global travel
  • Schedule appointments as determined by priority
  • Prepare and draft correspondence and reports
Qualifications for delivery project executive
  • Demonstrated ability in strategic thinking with ability to differentiate feasible from academic solutions with Strong interpersonal, communication, collaboration and leadership skills
  • 10+ years' experience in Delivery Management
  • 10+ years' experience in Client Management
  • 5+ years' experience in Contractual Management
  • 10+ years' experience in Team Management and Leadership
  • 5+ years' experience in Transition Management

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