Crew Member Job Description
Crew member
provides services using appropriate techniques including handwork or manual work in accordance with established methods and applicable regulations.
Crew Member Duties & Responsibilities
To write an effective crew member job description, begin by listing detailed duties, responsibilities and expectations. We have included crew member job description templates that you can modify and use.
Sample responsibilities for this position include:
Take customers' orders
Assemble and prepare food and food orders
Portion and wrap food or place it directly on plates for service to patrons, and package take-out food
Serve customers at counters or drive thru windows
Stock refrigerators and keep records of the quantities of food used
Receive payment for food items purchased
Thorough training program
Opportunity for advancement into management
Food discounts
Exhibit readiness to perform role by wearing a clean and wrinkle-free, uniform and showing up at the assigned time
Crew Member Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Crew Member
Typically a job would require a certain level of education.
Employers hiring for the crew member job most commonly would prefer for their future employee to have a relevant degree such as Collage and High School Degree in Education, English, General Education, Technical, Graduate, Performance, Aviation, Medical, Computers, Merchandising
Skills for Crew Member
Desired skills for crew member include:
Mixer
Sheeter and dicer if needed
Food safety
Product and services available in unit
Department of Transportation safety regulations
Lamar
Electrical skills and techniques
Fabrication skills and techniques
General business math and bookkeeping
Basic math
Desired experience for crew member includes:
Positive mental attitude (PMA)
Desire for personal and professional growth
Make it special – be welcoming, personalise your comments and connect with your customers
Make it genuine – give the customer your full attention, smile, use eye contact and body language that is enthusiastic and energetic
Be patient with customers who need help, offer to explain the menu
Get to know regular customers and treat them individually
Crew Member Examples
1
Crew Member Job Description
Job Description Example
Our company is growing rapidly and is looking for a crew member. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for crew member
- Comply with all sanitation and safety standards
- Greet all guests to create a welcoming environment
- Handle phone and online orders for guest pick-up
- Keep assigned area neat, clean and well stocked
- Perform all tasks/duties assigned by immediate supervisor
- Uses Point of Sale system/cash register to record the order and communicates appropriately
- Checks products in pizza unit area and restocks items to ensure a sufficient supply throughout the shift
- Cleans and maintains all areas of the restaurant to promote a clean image
- Showing up to serve guests and support crew as scheduled
- Partnering with other Crew and Managers to meet target goals during your shift
Qualifications for crew member
- Use initiative and confidence when interacting with customers
- Answer customer queries confidently and professionally – keep up-to-date with knowledge on our food and promotions
- Treat all customers and colleagues with courtesy and respect
- Work as a supportive team member
- Occasionally required to bend and stoop, kneel or crouch
- Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping
2
Crew Member Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of crew member. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for crew member
- Work all counter stations or other assigned station
- Assist guests in making menu selection, review specials, handle club cards, and participate in add-on sales
- Wrap pizzas properly, repeat orders to guests, give verbal baking instructions to all guests, thank and invite the guests back
- Present order to guest within the 3-minute door to door service time
- Assist guests if necessary to carry pizzas out to their car or hold the door open
- Follow proper cash, check, credit card and food stamp transactions
- Follow proper void/refund procedures
- Provide quality service to each customer and maintain the company's high standards of cleanliness, attitude, product and service
- Meet or Exceed Speed of Service Standards
- Serve Fresh Quality Products
Qualifications for crew member
- Maintain punctual and regular attendance at work
- Food Handlers Card and/or Serve Safe Certified preferred but not required
- Effectively read, speak, write and communicate
- Build and maintain positive relationships with supervisors, co-workers and guests
- Be a team player with a great attitude
- Must be able to read, speak, write and communicate effectively at the work location
3
Crew Member Job Description
Job Description Example
Our innovative and growing company is hiring for a crew member. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for crew member
- Follow all Food and Personal Safety Procedures
- Replenish and rotate supplies
- Keep the lot, lobby, kitchen counters and restrooms clean
- Operate in accordance with established performance and operating standards as set out in the OSM and Employee Handbook
- Display a clear understanding of Miracle's Mission, Vision and Values
- Creating a hospitable environment
- Delivering gold standard service with a smile
Qualifications for crew member
- Keep the restaurant looking phenomenal
- Previous hospitality and/or food service experience, a plus – we’ll teach you the rest!
- Ability to learn quickly in fast-paced, high volume environment
- Self-motivated achiever interested in taking on additional roles and responsibilities
- Open availability and flexibility is a must – ability to work any shift
- High level of responsibility and desire to work hard