Coordinator Quality Assurance Job Description

Coordinator Quality Assurance Job Description

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Coordinator quality assurance provides periodic reports to the Director QA/QC, or the QA/QC Manager, on the effectiveness of the quality program for assigned tasks.

Coordinator Quality Assurance Duties & Responsibilities

To write an effective coordinator quality assurance job description, begin by listing detailed duties, responsibilities and expectations. We have included coordinator quality assurance job description templates that you can modify and use.

Sample responsibilities for this position include:

Provide administrative and some minor level special project technical support to the Quality Engineering department
Water reuse program monitoring
Strategically develops and optimizes animal foods (feed) registration management program
Maintains Directive Gap Analysis program/tracking file – assign local reviewer for newly published Merial documents to perform gap analysis of current procedure(s) against newly published document
Actively works with Internal Audit program – ensure Internal Audit Schedule for sites is established and Internal Audits are executed per schedule
Audit phone calls, emails, chat conversations and related transactions to ensure quality standards are met
Identify training and coaching opportunities based on monitoring/auditing of calls, emails and processing transactions
Coach and develop Member Service staff members
Identify trends and root causes of volume or performance changes that may impact the Customer Service experience and/or revenue
Ensure adherence to all established processes

Coordinator Quality Assurance Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Coordinator Quality Assurance

List any licenses or certifications required by the position: ASCP, HACCP, PCQI, ASQ, BLS, ACLS, BPI, MT, CLS, MLS

Education for Coordinator Quality Assurance

Typically a job would require a certain level of education.

Employers hiring for the coordinator quality assurance job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Communication, Business, General Education, Graduate, Intelligence, Behavioral Sciences, Business/Administration, Computer, Government, Sound

Skills for Coordinator Quality Assurance

Desired skills for coordinator quality assurance include:

Program
Medical terminology
Pharmaceutical industry
Customer care processes and techniques
Job and company policies and procedures to complete a variety of assignments
Specialty area
Technical
Basic GMP and QA/QC in the food
Nutraceauticals
Quality systems and approaches

Desired experience for coordinator quality assurance includes:

Initiate, recommend and provide solutions through designated channels, and follow through with the implementation of such solutions
Create, update and maintain quality rating documents and reports
Work with training staff to roll out new applications or enhancements and conduct training sessions when necessary
Assist in procedure development, training and documentation
Ensure staff is supported with communications and feedback mechanisms required for positive daily performance
Evaluates agent performance/behavior/adherence to project business rules/policies and provides feedback to designated Quality Assurance Specialist/Quality Assurance Supervisor as a continuous method for process improvement

Coordinator Quality Assurance Examples

1

Coordinator Quality Assurance Job Description

Job Description Example
Our growing company is looking for a coordinator quality assurance. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for coordinator quality assurance
  • Receive scheduled inspections, servicing request from the inspections co-ordinator
  • First inspection to commence by no later than 08h00
  • All inspections to be done in accordance with the Dealer Guidelines
  • Report status of inspection to inspections co-ordinator
  • Fill in an inspection sheet and note details
  • Return all documentation to the inspection co-ordinator on return to office
  • Analyze and report trends found
  • Will be required from time to time as agreed upon
  • Must be kept clean and tidy at all times
  • Report accidents to your supervisor immediately
Qualifications for coordinator quality assurance
  • All vehicle defects and general maintenance requirements to be escalated to your supervisor
  • Perform daily, weekly and monthly scheduled tasks regarding data acquisition and reporting
  • Provide detailed reports regarding defects, expenditures, frozen inventory, customer scorecards, formal complaints and PPM
  • Management of office equipment and Quality Test Vehicles (taxes, insurance, maintenance and usage scheduling)
  • Independently prepare customer related documents or reports
  • Coordinate department entertaining planning and execution for customers or other guests
2

Coordinator Quality Assurance Job Description

Job Description Example
Our company is looking for a coordinator quality assurance. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for coordinator quality assurance
  • Develop and deliver technical and soft skill training, conduct auditing in claims, customer service and/or membership accounting and provide feedback on performance to Service Specialists
  • Assist Production Manager with the safety program (procedures, guidelines, audits)
  • Document lab environment support processes
  • Produce lab environment usage metrics
  • Writing and implementing SOP's (standard operating procedures)
  • Maintaining compliance
  • Review and save incoming shipments for specific customer
  • Ability to communicate with manufacturers on non-conformances
  • Create and Sign specification sheets
  • Update job knowledge by studying trends and developments in quality control management
Qualifications for coordinator quality assurance
  • Liaison with clinical development and finance teams as needed
  • 6 months experience in a quality or coaching-related role preferred
  • 3+ years of Quality control and measurement experience preferred
  • Proficiency in the use of Microsoft Office products
  • Must have strong analytical and problem solving skills and attention to detail
  • Audit incoming materials by confirming specifications
3

Coordinator Quality Assurance Job Description

Job Description Example
Our growing company is hiring for a coordinator quality assurance. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for coordinator quality assurance
  • Promote evidence based program decision making using data generated from program M&E
  • Oversee monitoring and evaluation activities including the context analysis, impact evaluation, qualitative and quantitative analysis of program activities, output, outcomes, and impact, including design and testing of data collection tools, data analysis and reporting
  • Provide leadership in conducting assessments, ongoing program monitoring and reporting
  • Develop community-based information systems to serve as program management tools and early warning systems
  • Participate in preparation (providing leadership in data analysis) of periodical internal and external reports to ensure they are in line with program implementation plan and objectives and of high quality
  • If required, participate and provide technical support in recruitment of QA staff
  • Coordinate, consolidate and document lessons learnt and best practises within the program and share information with relevant stakeholders
  • Participate in coordination meetings (including external engagements/partners) and other information sharing as requested by TP /AP program manager
  • Assist in organizing technical trainings, including sampling, questionnaire design, participatory techniques for data collection, analysis and reporting
  • Work with Agile teams to enable automation, review code and framework to achieve consistency
Qualifications for coordinator quality assurance
  • Extensive experience in the creation and management of testing environments, to include access, tools, and testing process to support all aspects of system level testing for projects/releases
  • Minimum Associates degree, (or equivalent experience)
  • Must be able to communicate effectively, both written and orally with colleagues, management and senior management - cross-functionally
  • Must be able to communicate with regulatory agencies, when applicable
  • Working knowledge of word processing, adobe acrobat, spreadsheets and email software
  • Must be able to work independently and as part of a multi-functional team, being able to handle high workloads and deadlines
4

Coordinator Quality Assurance Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of coordinator quality assurance. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for coordinator quality assurance
  • Report on quality system performance
  • Work with the QA Specialist and TP Managers to ensure that accountability mainstreaming is implemented in all relevant grants and APs in their portfolio
  • Provide leadership in adjusting the data collection and management system including manual tools and electronic tools for mobile devices and computers
  • Work with the QA Specialist to ensure AM&E staff have capacity to apply/implement DPA context specific deliverables
  • Facilitate and ensure timely dissemination and feedback of available data to appropriate users
  • Participate and provide required DME support in proposal and concept note development
  • Assures that appropriate testing environments are maintained and handles environment issues
  • Support creation and preparation of test scripts and plans
  • Works directly with application managers and subject matter experts to develop test plans and scripts
  • Administer HCM 9.2 base knowledge to all testing scenarios, test cases, and provide support as scripts are executing using HCM 9.2 base knowledge
Qualifications for coordinator quality assurance
  • Operate computers and complex and delicate lab equipment requiring the ability to move fingers and hands
  • See and read lab equipment, monitors, and documents
  • Remain sitting or standing for long periods of time to perform work on a computer or other equipment
  • Certification or Training with quality assurance theory and tools
  • One year laboratory leadership Experience
  • Training and Experience in auditing
5

Coordinator Quality Assurance Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of coordinator quality assurance. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for coordinator quality assurance
  • Meet with departmental management to review results
  • Assess overall departmental operations in relation to key policies and procedures regulatory requirements
  • Administer audits on select vendors used within the collection department to certify that they are performing according to contractual agreements and regulatory requirements
  • Oversee the department and vendor complaint management process
  • Assist with internal and external audits and work with the bank’s compliance department as needed
  • Conduct portfolio and post-mortem loss reviews on accounts serviced in the Collection Department
  • Create and update departmental reports
  • Assist in the training and development of the collection staff
  • Provide back-up support for the Collection Supervisors on an as needed basis
  • Perform visual and dimensional inspections of in-process and finished components, subassemblies, and products, using various measuring devices
Qualifications for coordinator quality assurance
  • Bachelor’s degree or equivalent plus two (2) years of related experience
  • Must have freedom and willingness to work extended hours and on-call to support production and customer requirements 24 hours a day and 7 days a week
  • Must be able to travel a minimum of 10% of working time
  • 5+ experience in documentation control, software systems
  • Ability to use precision measurement tools
  • Ability to read & understand drawings and specifications

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