Coordinator, Ecommerce Job Description
Coordinator, ecommerce
provides onsite and remote support for Airgas’s supply chain solution for gases, welding, and safety products as wells as MRO supplies.
Coordinator, Ecommerce Duties & Responsibilities
To write an effective coordinator, ecommerce job description, begin by listing detailed duties, responsibilities and expectations. We have included coordinator, ecommerce job description templates that you can modify and use.
Sample responsibilities for this position include:
Develop operational and exception reporting via Business Intelligence tools
Analyze new Launch Sell-Thru, Backorder and Threshold Reports
Merchandise all products within approved categories
Request all seasonal product images, copy, and data from Marketing and Creative Operations teams for Global Sites
Create and maintain the North America New Product Worksheet and distribute updates to Online, Customer Service/Operations, Sales Operations, Vendor Partners and Retailers
Ensure that product information and assets are distributed to Retail Partners on a timely basis
Responsible for ongoing maintenance and update of the product database, including addition of new products and continually monitoring/changing outdated information
Maintain all store database data and changes
Update all promotional, content and marketing calendars and distribute calendars to Customer Service/Operations, Sales Operations, Vendor Partners, and Production
Serve as the team’s main point of contact for Customer Service and Operations for all promotions, marketing plans, new products and consumer questions and issues
Coordinator, Ecommerce Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Coordinator, Ecommerce
List any licenses or certifications required by the position: PMP
Education for Coordinator, Ecommerce
Typically a job would require a certain level of education.
Employers hiring for the coordinator, ecommerce job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Marketing, Business, Education, Merchandising, Communications, Business/Administration, Management, Associates, Communication, Advertising
Skills for Coordinator, Ecommerce
Desired skills for coordinator, ecommerce include:
Excel
Website design practices
HTML & CSS
Industrial gases
Welding equipment and safety products
& technologies
Capture One Pro and any other photo editing tools
Demand planning and forecasting
Editing and photo-studio production
Image authoring tools
Desired experience for coordinator, ecommerce includes:
Participate in Online planning meetings regarding new product launches, emails, promotions, Assess new programs and promotions based on historical analysis
Owns sample process and maintains flow of samples for all on figure and laydown photography, ensuring appropriate receipt from and return to merchants
Builds shot lists through STAG and obtains samples from merchants
Catalogs and manages samples for photoshoots, including capturing and organizing photos of each sample
Ensures all product in images are retouched, color-corrected and validated
Prepares, ships and receives samples to/from photo studio partners
Coordinator, Ecommerce Examples
1
Coordinator, Ecommerce Job Description
Job Description Example
Our company is growing rapidly and is hiring for a coordinator, ecommerce. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for coordinator, ecommerce
- Co-ordinate all updates and changes to the web pages - ensure the site is current, relevant and accurate
- Optimise the positioning of the products on the website to maximise sales
- Write product descriptions based on product details provided by design
- Work with marketing team to ensure home and landing pages reflect current campaigns and promotions
- Work with Pricing Specialist to develop pricing strategies, processes, and policies based on frameworks established by digital distribution managers regarding all store initiatives
- Maintains online exclusive style sheet
- Maintain all necessary dates and information pertaining to samples in PMC software and ensure consistency with buysheets
- Coordinate samples for stylists’ meetings, presentations, and both feature and grid photo shoots
- Establish effective relationships with production, PR/marketing, concept merchants, technical design team and licensees in order to procure samples as necessary
- Run and evaluate all necessary reports to ensure sample/image accuracy and timeliness
Qualifications for coordinator, ecommerce
- Assist in rigorous quality assurance testing for US site releases
- Maintain and update the US store locator
- Assist Ecommerce Marketing Manager in compiling and analyzing marketing programs and budgets
- Reconcile invoices and perform various administrative tasks for the Ecommerce team as needed
- Spearhead competitive research on direct competitors and like-brands
- Previous experience within Digital/eCommerce environment is a must
2
Coordinator, Ecommerce Job Description
Job Description Example
Our company is growing rapidly and is hiring for a coordinator, ecommerce. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for coordinator, ecommerce
- Primary field contact for Omnichannel related questions/issues, customer service escalations and store/vendor order processing questions
- Manage the daily operations of store facing Omnichannel programs to ensure that they are at optimal performance
- Manage the daily operations of the Vendor Direct to consumer Omnichannel program to ensure that they are at optimal performance
- Support Omnichannel Managers and Analysts by gathering data, identify and escalate product elligibility issues, set up new stores on Omnichannel programs, create presentations, communicate to stores and vendors and assist with project work when needed
- Updates/maintains SOP’s, FAQ’s, Guides, related to Omnichannel programs
- Management of offshore team resource for maximum efficiency (1x part-time support resource)
- Check that all content uploaded has been thoroughly checked
- Ensure that all codes uploaded to the Eventbrite ticketing system are correct
- Ensure all content adheres to brand guidelines and legal requirements
- Drive recommendations to improve to the Eventbrite ticketing/ code creation process
Qualifications for coordinator, ecommerce
- Organized, detail oriented and able to manage multiple projects simultaneously
- Ability to work under tight deadlines and in a dynamic work environment
- 0-6 months experience in Apparel, eCommerce or similar in industry Excellent interpersonal skills supporting a team environment
- 1-2 years of experience with ecommerce and technology environments, or relevant coursework
- Strong initiative, organizational, communication skills, and multi-tasking skills with the ability to work both as a part of a team independently with little supervision
- Technically savvy - knowledge of HTML, CMS and/or CRM a strong plus
3
Coordinator, Ecommerce Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of coordinator, ecommerce. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for coordinator, ecommerce
- Perform data entry for all promotional details provided by the category management and marketing teams in tracking software to provide company-wide visibility
- Proactively work with category management and Purchasing on outstanding promotional inquiries to ensure all promotional details are solidified
- Communicate closely with site merchandisers to verify promotional placement is on-point
- Perform routine quality checks for all customer-facing promotional content throughout both online and offline channels
- Act as key advocate to enhance cross-functional collaboration with team members to improve procedures, develop business requirements and provide constructive feedback at a strategic level
- Owns the creation, testing, and implementation of CRM codes and offers within Demandware on a timely basis
- Assists with the sample coordination and management process to ensure that all samples are obtained and delivered to our photo studio in the appropriate time frame, partnering with the Site Merchandising team as needed to ensure seamless completion for monthly photo shoots
- Responds directly to client contacts via phone and email as needed and supports / resolves all relevant issues for clients, as applicable
- Responds to client feedback and questions in various user-generated content channels (BizRate, BazaarVoice, Narvar and others)
- Works with internal and external partners to resolve client issues (Alliance Data, Limited Store accounts payable department, Loss Prevention, Merkel and Liberty Mutual)
Qualifications for coordinator, ecommerce
- Participate in Monday business meetings, support success of in-season business, make recommendations for site changes based on business results
- Owns compiling list of site-level price changes in partnership with Planning/Merchant teams, and communicates to Web Ops for upload into Hybris
- Ability to balance between product merchandising and analytical capabilities
- Detail oriented and enjoys working in a fast-paced environment
- Must possess at least 2 years’ experience with and current working knowledge of ICOMS, CSG and Oceanic billing systems AAD, NOSA and SOM
- Must possess working knowledge of Spoken, and the ability to learn other call monitoring software for escalation research purposes
4
Coordinator, Ecommerce Job Description
Job Description Example
Our company is looking to fill the role of coordinator, ecommerce. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for coordinator, ecommerce
- Campaign support and data analysis
- Manage and maintain stock lifecycle
- Point of contact for liaising with the warehouse and overseeing fulfillment
- Managing stock movement
- Works pro-actively with marketing, brand, merchandising and customer service teams
- Input promotional campaigns into Custom Solution & Demandware Business Manager
- Responsible for user-testing of promotions on the website storefront and ensure accuracy of the data
- Maintain monthly merchant strategy calendars that include promotions and sales data
- Process faxed/emailed orders as needed, using GHX Global Fax (GFax) as first priority
- Work within GHX’s My Exchange environment to retrieve order data and monitor GFax traffic
Qualifications for coordinator, ecommerce
- Must have good professional acumen when interacting with internal and external customers/vendors
- Must have the ability to follow instructions and solve problems within established policies and make decisions with minimum supervision
- Owns compiling list of site-level price changes in partnership with Planning/Merchant teams
- Maximize merchandise opportunities for Apparel integration on SM
- Manage content across Optimus properties
- Will spend most of their time indoors, sitting and looking at a computer screen for hours
5
Coordinator, Ecommerce Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of coordinator, ecommerce. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for coordinator, ecommerce
- Assist manager in monitoring product inventory daily including out of stock items and arrival of new product launches – ensuring updates are made in a timely manner and communicating updates to external & internal teams
- Ensure the flow of orders in a high volume transactional environment
- Manage daily and weekly inventory tracking to maximize in-stock positions for domestic and foreign markets
- Work cross-functionally to address product availability issues including back-orders, shipping/logistics and general stock planning
- Work closely with customer service to efficiently address customer facing issues and to escalate as required
- Improve processes to more efficiently manage daily/weekly operations
- Basic operational reporting
- Support product assortment process by managing, organizing, presentation development
- SKU creation and management of merchandise within our product catalog
- Daily review of items that are ready to be promoted to the website and appropriate placement to drive sales
Qualifications for coordinator, ecommerce
- Strong cross-functional skills with experience in providing detailed and constructive feedback to various areas of the business
- Ability to execute tasks with minimal direction
- Strong aptitude for spelling and grammar
- Experience and/or willingness to learn the ATG merchandising platform, research its capabilities and discover potential applications to help drive the business forward
- BS/BA in related field preferred, Communications, Marketing, Merchandising, or Operation
- Store experience or experience in related field a plus