Community Worker Job Description

Community Worker Job Description

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Community worker provides instruction in chronic disease & diabetes self-management to the community and work with volunteers and staff on community health programs for persons with diabetes, pre-diabetes and those pre-disposed or at risk of diabetes and their families/significant others.

Community Worker Duties & Responsibilities

To write an effective community worker job description, begin by listing detailed duties, responsibilities and expectations. We have included community worker job description templates that you can modify and use.

Sample responsibilities for this position include:

Direct participants to community resources (food banks, utilities help, mental health and substance abuse counseling, ) as needed
Provide information on programs and benefits designed to meet the needs of the client and makes appropriate referrals and arrangements for services
Supports client well-being by using strong observation and communication skills to coordinate care between physician office, client, caregiver and community resources
Conducting presentations and facilitate workshops to small and large groups
Participating in various Health Fairs and other community engagements to disseminate literature
Various administrative tasks as assigned
Participate in community outreach and research training
Document home visit, phone follow up, and clinic visit encounters and describe interventions performed (accompaniment to clinic appointment, clarification of follow-up care instructions, assistance with obtainment of clinic appointments, assistance with completion of medical assistance forms)
Assist study participants with completion of detailed intake form including past medical, social, and mental health/behavioral history
Collect surveys detailing health self-management behaviors of participants including medication adherence, emotional and functional health status, and self-rated motivation for follow-up care

Community Worker Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Community Worker

List any licenses or certifications required by the position: CHW, BLS, HVAC, CPR, DSHS, AHEC, PA, MHRT-C, TX, HIV

Education for Community Worker

Typically a job would require a certain level of education.

Employers hiring for the community worker job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Education, Health, Computer, Psychology, Social Work, Human Services, Graduate, Healthcare, Health Services, Counseling

Skills for Community Worker

Desired skills for community worker include:

Community resources
Austin community resources
Chronic care medical conditions and management
Entitlements for seniors
Local social services and client navigation
Procedures and regulations applicable to work being performed
Programs
Proper safety practices
Chronic diseases
Diabetes

Desired experience for community worker includes:

Experience in personnel supervision is preferred
Excellent interpersonal and communication skills to efficiently work with diverse groups of community members and to coordinate with team members
Fluent in English and Somali language
Connected to the Somali community
Familiar with basic community health concepts and specific health issues
Strong organizational and data collection skills

Community Worker Examples

1

Community Worker Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of community worker. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for community worker
  • Develop and carry out case management for each assigned client
  • Prepare and maintain required documentation on each case
  • Consult with and keeps supervisors informed of activities, needs and problems related to services to clients
  • Plan for needed care with client and all collateral
  • Advocate on behalf of clients with other agencies
  • Monitor, plan, and provide continuing contact with client and client's family, where appropriate, to coordinate ongoing care
  • Provide counseling, social support, and assistance in crisis situations and when conflicts arise with services providers
  • Provide administrative support in clinic, research, and home settings
  • Attend occasional health fairs to conduct health screenings and recruit study participants
  • Develop and carry out case management for each assigned client, including visit with clients in their home to assesses social, emotional, and environmental status minimally once per month
Qualifications for community worker
  • Familiarity with resources in Baltimore region related to health and social stabilization strongly preferred
  • Bachelor's degree with related training or Bachelor's degree in a clinical related field
  • English (verbal and written) fluency required
  • Plan for needed care with client and all collaterals
  • Act as liaison with community agencies to facilitate problem solving and coordinate services
  • Make home visits to follow up on key aspects of the patients’ care plan
2

Community Worker Job Description

Job Description Example
Our company is searching for experienced candidates for the position of community worker. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for community worker
  • Maintain statistics for tracking and accountability to state, city and agency
  • Assist members with completing a Health Risk Assessment, identifies/providing direction to managing healthcare barriers
  • Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement to the patient while in the hospital setting coordinating home visit date and time post discharge from the acute care setting
  • Work closely with ambulatory care managers to help ensure that patients have comprehensive and coordinated care
  • Maintain electronic records and compile statistical data in accordance with the departments standards
  • Assist patients and their families with benefits, entitlements, and housing any other identified needs that impact patients physical health and emotional well-being
  • Determine patients care transitions needs via screening in various care settings (Emergency Room, hospital, at home, etc)
  • Advocate for patients when barriers to care exist
  • Assessment & Management.Review self-pay census and assess under and uninsured patient and families for community, urgent and chronic care healthcare coverage and payer opportunities
  • Promote patient treatment adherence through assessing patient readiness to make changes
Qualifications for community worker
  • Knowledge of local community agencies and organizations
  • MHRT-C certification required
  • Six (6) year combination of education, training, and/or experience providing case management services
  • 2-3 years experience in the mental health field
  • Engage with the member in a variety of settings to establish an effective, professional relationship
  • Have an appreciation of cultural diversity and sensitivity towards the Medicaid population with demonstrated expertise in topics related to cultural competency including working with members with limited English proficiency
3

Community Worker Job Description

Job Description Example
Our company is growing rapidly and is hiring for a community worker. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for community worker
  • Enter data that is consistent with programmatic guidelines
  • Adhere to confidentially guidelines
  • Coordinate patient needs with Health Center staff and clinicians to ensure high quality and accessible health care
  • Serve as a resource to the primary care practices
  • Provide linkage between the community, the patient, and the Health Center
  • Conduct an assessment with the patient and family
  • Provide basic health education
  • Document activities, coordination and contacts regularly
  • Assist patients with accessing health insurance, health care and other resources as needed
  • Manages a caseload of 25-50 patients/fte
Qualifications for community worker
  • Work requires excellent interpersonal and communication skills to effectively deal with a diverse patient population
  • Work requires emphasis on social community or health care related disciplines as acquired through two years’ work experience
  • Must have reliable daily transportation for work related travel (to and from clinic, patient homes, meetings)
  • Develop a comprehensive knowledge of Health Home services, member eligibility criteria and the Health Home enrollment process
  • Adhere to privacy, confidentiality and HIPAA standards and regulations in all dealings with clients and with regard to documentation of work
  • Batchelor's Degree required
4

Community Worker Job Description

Job Description Example
Our innovative and growing company is hiring for a community worker. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for community worker
  • Requires culturally competent interpersonal & communication skills
  • Must be able to travel to the patient's homes or various Mercy sites as needed
  • Position may include scheduled time that will include requirements to potentially serve evenings and/or weekends
  • Act as a liaison with community agencies to facilitate problem solving and coordinate services
  • Conducts outreach and prevention education services, targeting individuals in need of a medical home and or with chronic disease
  • Assists clients in gaining access to and navigating a primary health care medical home and community based social services
  • Documents each patient served, conducts intake interviews, monitors client progress, maintains data collection logs and form
  • Visits clients to develop relationships and promote harm reduction
  • Provides basic patient-client advocacy, assessment, planning and casework services
  • Provides culturally, linguistically appropriate services and health education to clients
Qualifications for community worker
  • The skill and knowledge competencies identified in the National Community Advisor Study, in June 1998, for Community Health Worker IIs
  • Knowledge of community and its resources
  • Home visiting
  • Parenting support
  • Breastfeeding support
  • An essential function of this job is traveling to various sites, to meet with clients, meetings and trainings
5

Community Worker Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of community worker. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for community worker
  • Help clients in utilizing resources, including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible
  • Help patients enroll in PrEP/ or HDAP drug assistance programs
  • Assist individuals with applying for benefits (e.g., SSI, SSDI, SNAP) and working toward income maximization.Make referrals to other appropriate services as needed
  • Assess under and uninsured patient and families for community, urgent and chronic care health care coverage and payer opportunities
  • Administer the PAM questionnaire effectively using Insignia training program
  • Assist in the scheduling of appointments for primary care for uninsured patients
  • Provide assistance and/or referrals to obtain other essential support services such as housing, financial aid, food stamps, emergency food, clothing, transportation, translation, and child care
  • Conduct basic health assessments, assists families to identify needs, provides basic health information, and make appropriate referrals through monthly home visits
  • Provide advocacy, support and follow-up to determine if services are received and assist families with health behavior changes
  • Provide home visiting services to appropriate patients and follow up phone calls
Qualifications for community worker
  • Bilingual Haitian Creole or Cantonese preferred but not required
  • Ability to work both independently and as a team member across different settings
  • Proficient with data entry and word processing
  • Computer literate- Word, Excel, Outlook, etc
  • Hours are Monday through Friday with occasional weekends, depending on when community events are held
  • Days and hours worked are flexible and will be negotiated

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