Communications Management Job Description

Communications Management Job Description

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Communications management provides leadership and strategic planning in the development and coordination of the university’s strategic communications efforts in support of enrollment management, development, alumni relations, social media, web communications, events, and public and media relations.

Communications Management Duties & Responsibilities

To write an effective communications management job description, begin by listing detailed duties, responsibilities and expectations. We have included communications management job description templates that you can modify and use.

Sample responsibilities for this position include:

Execution will include developing communications strategies and plans, writing press release, media briefs, preparing media spokespeople and interview management, writing media/issues communications strategies, drafting internal messages, speaking remarks and presentations, intranet and other internal features
Develop and manage innovative social media strategies, working closely with enterprise and WM social media teams, to amplify communications strategies and support WM in delivering on business priorities
Assist with coordination and communication around educational commentary, thought leadership and crisis communications that need to be leveraged across channels
Identify, leverage and maintain investment materials/messages published and promoted via our various digital investment channels, in conjunction with fellow Wealth, and C&IS marketing partners
Maintain the Asset Management marketing content calendar and ensure integration and coordination of all marketing, social, Sales and Product messages for optimal leverage and execution
Manage development/deployment of digital client surveys or consultant questionnaires, interactive tools, consulting with marketing, product management and sales staff on presentation, phrasing of questions, and technical issues
Manage MarketScape weekly video and ad-hoc “In the Media” (third-party media leverage) coordination and deployment tactics
Designing a comprehensive stakeholder pack to fulfil all stakeholder needs
Producing complete and accurate packs on a timely basis
Regularly reviewing and updating the structure of the pack according to changing stakeholder requirements

Communications Management Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Communications Management

List any licenses or certifications required by the position: PMP, PROSCI, UNICEF, CIPR, IAT2, DOD, CISI, CSC, ADKAR, IAPP

Education for Communications Management

Typically a job would require a certain level of education.

Employers hiring for the communications management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Communications, Marketing, Journalism, Management, Business, Public Relations, Education, English, MBA, Communication

Skills for Communications Management

Desired skills for communications management include:

Analytics
Communications strategies
Digital/social media platforms
Industry developments in the fields of communication technology is critical
Leading practices
Public policy and legislation
Scholarly research
Adobe Creative Suite
Course development skills
Etiquette and standards of protocol that are appropriate within a collegiate athletic setting

Desired experience for communications management includes:

Create the communication strategy for internal and external stakeholders in collaboration with the functional heads
Preparing and implementing employee communications in line with broader CS communications practices
Manage a small team of local communication representatives
Partner with Management Learning Executives to understand and define key messages and marketing needs for respective programs
Liaise with representatives from key support areas ― , legal, technology, media relations, ― as needed
Responsible for all client communications, conflict resolution, and compliance on client deliverables

Communications Management Examples

1

Communications Management Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of communications management. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for communications management
  • Leads the planning brief process with the client, ensuring thoughtful and complete project planning
  • Creates the resulting planning briefs specific project briefs
  • Through a strong relationship with his/her business partners, is able to rally the internal and external resources to solve business problems
  • Assists in coordinating, directing and monitoring creative work performed by external advertising agencies and other vendors
  • Ensures that all deliverables meet the requirements established in the creative brief
  • Coordinate with others across the Enterprise Communications team to ensure messaging integration and consistency, particularly with the Corporate Employee Communications team
  • Proactively and reactively strengthening, enhancing and protecting L’Oreal’s image and reputation among its key audiences, in the U.S. and worldwide
  • Owning the crisis communications and issue management program with deep involvement from external communications, public affairs, corporate social responsibility, digital and social media, and internal communications
  • Developing content on sensitive corporate issues (media statements, internal position papers, blogs, Q&As, FAQs, ) and working collaboratively with other corporate teams and departments (executive management, research, regulatory affairs, operations, public affairs, internal communications, corporate social responsibility, diversity, ) to research issues, clearly define positions, and to roll-out an integrated communications plan across multiple channels
  • Planning and development of crisis management tools, trainings and procedures to ensure a consistent level of issues management across the company
Qualifications for communications management
  • 10 years of communications experience, including several years of internal communications and engagement experience
  • Experience in financial services and the asset management industry is preferred
  • Must possess outstanding writing and editing capability
  • Must have experience providing a consultative approach to assist senior leaders with their communications opportunities and challenges
  • Must be a self-starter, able to work well within diverse groups, be a team player, possess analytical and “client service” skills and innovative thinking
  • Must collaborate as part of integrated communications team to identify connection points and relevant communications opportunities
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Communications Management Job Description

Job Description Example
Our company is growing rapidly and is looking for a communications management. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for communications management
  • Managing the ongoing crisis preparedness and training of senior leadership and crisis committee members
  • Responsible for coordinating worldwide any communication on a corporate sensitive issue which has a potential international reach
  • This position is responsible for developing strategies and executing marketing and communication plans for wealth management solutions
  • Anticipate and manage reputational risks and provide issues/crisis management advice and development of communications strategy and key messages, briefing senior leaders and responding to internal and external inquiries
  • Develop and manage media relationships relevant to WM in general and WM Canada and act as key liaison between Wealth Management Canada and the media
  • Provide general counsel and support to senior WM – Canada leaders as needed
  • Contribute to success of Brand & Communications’ goals
  • Develop, write and edit internal communication plans ensuring management and advisors are well informed of firm policies, strategic initiatives and industry regulations
  • Write and edit executive messaging including speeches, business updates, client correspondence, internal briefings and reviews on the financial industry specifically wealth management and the firm
  • Support the Wealth Management Canada business leaders by providing timely and accurate communication to the team
Qualifications for communications management
  • Demonstrate the ability to manage and execute on multiple projects simultaneously
  • Computer proficiency in Microsoft Word, PowerPoint and Excel required
  • Bachelor's degree, preferably in Communications or related field
  • At least 10 years of accumulated experience in media relations, public affairs, crisis communications and/or corporate communications role, ideally with a multinational company
  • Experience in high profile spokesperson roles speaking on and off the record with journalists and other external stakeholders
  • Someone who possesses a high level of professionalism, can maintain confidential information and work with senior-level management (both U.S. and International teams) with maturity and sensitivity
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Communications Management Job Description

Job Description Example
Our company is growing rapidly and is hiring for a communications management. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for communications management
  • You will be developing and implementing communications plans to support your business partners
  • You will write, edit and distribute key correspondence for the CEO of Wealth Management Canada
  • You will assist in proofreading editorial copy to internal publications to ensure its accuracy and edit as required
  • You will also be responsible for maintaining a strong knowledge of communication trends and best practice to ensure innovation and industry leading strategic approaches are utilized
  • Measure, analyze and report on the performance of a variety of communications initiatives
  • You also have the ability to make recommendations for improvements based on insights, best practices and business objectives
  • Financial Advice business experience
  • Change communications experience
  • Employee engagement program experience
  • Anticipate and effectively manage reputational issues, including developing media strategy and at times acting as media spokesperson
Qualifications for communications management
  • Undergraduate degree or equivalent, preferably in English, communications or journalism
  • Requires strong verbal and written skills with a demonstrated passion for communications and proven ability to influence leaders on issue management
  • Manage multiple projects /tasks and properly prioritize workload
  • Strong interpersonal skills with ability to build solid internal networks and interact easily with employees at various levels within the company
  • High level of organization, attention to detail, sense of urgency and positive attitude
  • Ability to work independently and multi-task in a dynamic, fast-paced work environment
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Communications Management Job Description

Job Description Example
Our growing company is looking for a communications management. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for communications management
  • Provide people leadership through coaching, mentoring and professional development
  • Work with internal partners to coordinate execution of efforts
  • Engage and write communications for the Talent Recruitment organization, including but not limited to organizational announcements, department messages, development and recognition initiatives
  • Support the HR2HR communications team as aligned to the teams annual BAU tactics, goals and priorities
  • Proven ability to influence in a complex environment
  • Proven effective communication skills at all levels in the organization
  • Excellent bias for action, shows both accountability and responsibility while infusing how it gets done through seeking the wisdom of the team
  • Cultural sensitivity and resilience
  • Ability to collaborate and adapt to changing internal dynamics
  • High level of organizational agility, priority setting and dealing with ambiguity
Qualifications for communications management
  • Excellent command of MS Excel, MS Word and MS PowerPoint
  • A minimum 7 years communications experience with extensive proactive media relations experience
  • Experience in proactively and reactively managing reputational issues
  • Ability to independently identify tactical opportunities and priorities and execute
  • Ability to facilitate between and influence executives and key decision makers and broker consensus
  • Deadline-driven and results oriented with strategic business sense
5

Communications Management Job Description

Job Description Example
Our company is searching for experienced candidates for the position of communications management. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for communications management
  • Develop MoC and Communication Strategies for large scale coroporate initiatives targeting EMEA and Country Stakeholders hundreds of thousands of partner contacts
  • Manage the roadmap and prioritization activities
  • Staying abreast of internal and external developments, leading trends and other dynamics, as these pertain to Pharma priorities, the industry more widely and best practices in issues and reputation management
  • Participating in multi-functional teams focused on addressing key issues or critical topics that are influencing the environment we operate in
  • Shaping and informing the frameworks, toolkits and materials for enabling aligned regional and affiliate level activities
  • Creating and where appropriate leading issues management and topic specific training workshops for both global teams and regional colleagues
  • Consulting Global, Regional and Affiliate Teams on the handling of potential and live issues, and as needed, acting as additional capacity to enable implementation
  • Serve as a primary, day-to-day, client contact
  • Begins to lead in the development, planning and execution of client media strategies
  • Support integrated campaigns through a demonstrated, working knowledge of social influence, emerging digital platforms, and creative problem solving
Qualifications for communications management
  • Good understanding of banking and wealth management
  • 5+ years of financial services marketing/communications experience
  • Proficiency/experience with SharePoint intranet portal and its Content Management System
  • Proficiency/experience with Web reporting tools
  • Knowledge of basic intranet/Web technology
  • Proficiency/experience in Microsoft (including Word, PowerPoint and Excel)

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