Communications & Engagement Manager Job Description

Communications & Engagement Manager Job Description

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Communications & engagement manager provides social media training for Public Affairs & Communications staff and develops on-call plan for social media.

Communications & Engagement Manager Duties & Responsibilities

To write an effective communications & engagement manager job description, begin by listing detailed duties, responsibilities and expectations. We have included communications & engagement manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Proven experience in developing an engaging Retail Communications strategy • Ability to translate complex business requirements into internal communication strategies
Seamlessly build a transparent & engaging relationship with team members
Demonstrated ability to manage a complex business environment
Effectively display dynamic business acumen and drive within the workplace
Develop strong coalitions with other functions (HR, IT, H&W, Recruitment, Finance, Marketing)
Confident, fun, energetic and approachable
Interested in health and fitness
With the head of HR Communications, develop and drive a comprehensive employee engagement strategy that elevates the employee experience
Defines and communicates processes for improving business planning, cross-functional communication, work integration, and teamwork between partners from cross-functional departments
Recommends communication budgets and timelines

Communications & Engagement Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Communications & Engagement Manager

Typically a job would require a certain level of education.

Employers hiring for the communications & engagement manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Communications, Journalism, Marketing, Public Relations, English, Business, Education, Corporate Communications, Management, Communication

Skills for Communications & Engagement Manager

Desired skills for communications & engagement manager include:

Experience with human resources and organizational change
Affinity for public radio’s mission and service
Appropriations policy
Communication and social media platforms
Conversant on a range of social media platforms
Face to face
Financial planning industry
Good visual design sense
Internal communications strategy and channels
Legal framework/laws and governing bodies pertaining to public broadcasting

Desired experience for communications & engagement manager includes:

Flexible, agile and team-oriented
Wide benefits expertise – managing annual enrollment, introducing high-deductible plans, developing a talent agenda, explaining and understanding defined contribution plans
Self-motivated, strong attention to detail and pride in the quality of deliverables
Provides coaching, direction and leadership support to team members (direct reports or not) in order to achieve partner, business and customer results
Strong written and verbal presentation skills (min
Working knowledge of major social media platforms (e.g., Facebook, Twitter, Instagram, more)

Communications & Engagement Manager Examples

1

Communications & Engagement Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of communications & engagement manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for communications & engagement manager
  • Develops targeted communications informing our subscribers of offers or special programming events to reinforce the SiriusXM value proposition and add value to benefit the subscriber
  • Able to write quality grammatically correct copy quickly for emails
  • Works seamlessly with Programming, Brand and Interactive to publish targeted and relevant communications to the SiriusXM subscriber base
  • Manages engagement communications providing information on key programming events to drive engagements
  • Working closely with design, production, merchandising and franchise teams and leaders to develop our product narrative and share compelling stories that inspire employees
  • Bringing a fresh perspective to communicating across all channels, with a specific emphasis on how to best utilize digital communications to best tell a story
  • Being both a strategist and an operator, directing and managing multiple internal “campaigns” to build awareness around and passion for the brand globally
  • Partnering with HR and supporting leader communications by developing organization announcements, team tools, recruiting presentations and leader messages that reflect the voice and values of leaders
  • Building and executing engagement events and recognition programs to rally employees
  • Coordinating town hall events, including logistics and leader presentations
Qualifications for communications & engagement manager
  • Ensure that all communications to customers are timely and accurate
  • 6-8+ years of progressively more responsible experience in directly relevant leadership roles in employee communications, program/project management, technical product management/marketing, and/or event planning, preferably in a global technology company or technology division of global financial services company
  • BA/BS degree is required with preference for degrees in Business, Communications, Computer Science, Engineering, or related fields
  • Outstanding communicator with strong writing and communications skills
  • Highly skilled in the design and creation of a wide variety of new communications and reporting vehicles
  • Excellent presentation, facilitation, collaboration and teamwork skills with demonstrated ability to gain trust, secure buy-in and influence change at all levels
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Communications & Engagement Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a communications & engagement manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for communications & engagement manager
  • Contributing to the strategic development of the employee home page broader employee engagement efforts
  • Using the Market Insight Presentation process – project manage and deliver high quality, trend and insight driven customer centric presentations and events to include trends presentations, technology presentations
  • Manage budget/costs to plan of assigned businesses
  • Develop a robust employee engagement strategy, partnering with OA
  • Deliver high fidelity schematics, workflows, interactive storyboards and design deliverables that guide creative, content, and development efforts
  • Present design decisions to teams and stakeholders, articulating and rationalizing needs against user insights and business goals
  • Develop the Global Technology Services communications and engagement strategy and plan
  • Leads and develops the identification and execution of influencer partnerships, inclusive of story and content creation
  • Leads the execution of influencer seeding strategies to support new launches and key seasonal moments for all brands
  • Sets the North America PR and social media strategy to support influencer partnerships and seeding initiatives
Qualifications for communications & engagement manager
  • Monitors industry trends to identify new marketing approaches and opportunities
  • BA in related area or equivalent work experience
  • 3 or more years in related position within comparable industry - digital communications within the Entertainment Industry or Satellite Television
  • Strong e-marketing, analytical, operational skills
  • Extensive knowledge of email and digital marketing
  • Extensive knowledge of email design (both mobile and desktop)
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Communications & Engagement Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a communications & engagement manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for communications & engagement manager
  • Leads execution to secure editorial coverage in all appropriate media to support influencer partnerships
  • Lead the planning and execution of all major press launches for the US and Canada
  • Strategize and execute PR outreach for Canadian market
  • Prepares creative and content briefs to lead negotiations with talent management and alignment with influencers
  • Support Director/SVP in developing go-to-market strategy including influencer strategies in all communications programming
  • Partner with Global Consumer Marketing to execute digital enagement strategy
  • Develop program KPIs and reporting results for review regularly
  • Lead and support diverse initiatives such as orientation, R&R initiatives and more
  • Work closely with business partners and senior leaders to develop and implement internal communication strategies that support pan-Finance business objectives
  • Solicit and gather feedback and distill it into actionable outcomes to support business activities, employee experience
Qualifications for communications & engagement manager
  • Adept in Social Media
  • Knowledge/interest in pop culture and mainstream entertainment a plus
  • Understanding of HTML and dynamic publishing
  • Strong technical understanding of data-driven messaging
  • Overall responsibility for the consistency of messaging and tone of voice for the brand across all media channels (brand and, as far as possible, external)
  • Overall responsibility for digital engagement and communications budget
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Communications & Engagement Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of communications & engagement manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for communications & engagement manager
  • Raise the profile of the Chester service teams by regularly submitting information for internal publication about what we do, how we do it, Great Service or fundraising activities
  • Lead and oversee all efforts related to continuous engagement and effective communications with all of the communities and audiences ISCOPES serves
  • Serve as a co-manager on the ISCOPES Leadership Team
  • Ensure ISCOPES sustainability through relationship-building and brand/culture development/management
  • Develop and implement a communications and engagement strategy to ensure the effective delivery of communications and employee engagement
  • Provide communications planning and delivery to support key VWG campaigns and operational communications
  • Provide communications advice to operational and senior managers and measure the effectiveness of delivery
  • Managing key relationships within CSC senior management and VWG in order to communicate site performance, raise the profile of the site and drive usage
  • Delivering regular reports on Knowledge Base site performance and business issues and ensuring that Oracle is functioning efficiently and CSC and VWG experts are fully supported at all times
  • Maintaining high editorial standards across the site and maintaining focus on the professional development of the team
Qualifications for communications & engagement manager
  • Communications strategy - demonstrated strong internal and external communications skills and knowledge and a willingness to continue learning how to engage on new mediums
  • Storyteller - you’ll be owning the narrative of the Functions’ C-suite leadership…strong written, verbal and presentation skills will be key
  • Distill Complex Information into simple actionable language – employee programs can “sound” complex at first being a person who can easily break down complexity and turn it into simplicity is essential
  • Experience creation – creative innovative thinker who is able to collaborate to bring new ideas to life in the form of communications and events AND will know how to amplify existing events
  • Collaborator – you’ll be working in a matrix
  • Innovative spirit who leverages strong business acumen and passion for people to bring our employer position to life
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Communications & Engagement Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of communications & engagement manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for communications & engagement manager
  • Leads communication partnership with key Clinical business areas within the company
  • Owns the communication plan and execution (strategy, creative/content management, execution/production plans, reporting and continuous improvement efforts) for key Clinical business areas for products/programs designed to encourage preventive care and healthy decisions
  • Collaborates with data teams and the digital marketing team as part of the communication strategy and identifies continuous improvement efforts
  • Responsible for KPIs for all communications managed and evaluates campaign performance and opportunities for optimization and to integrate into the campaign engine
  • Leads the overall content strategy for the clinical communications team to ensure consistency and quality of content across all clinical communications managed
  • Supports the enterprise Marketing Operating Model to help drive consistency and success of communications across the enterprise
  • Steward of the brand voice, driving simplified, consumer-friendly messaging in all clinical communications
  • Leads development of marketing collateral to support marketing plans
  • Provides leadership and direction to marketing support and creative staff
  • Develop and execute a communications and engagement plan that supports the SSO strategic objectives and vision, aligns to the firm’s people initiatives and drives desired behaviours across all SSO locations
Qualifications for communications & engagement manager
  • Comfortable in your own skin and working with the C-suite
  • Agile persona that is decisive and flexible
  • Results oriented - demonstrated experience meeting expectations of team members, clients in corporate and/or agency environments…deadlines are key in our fast paced environment
  • Global - ability to manage projects across geographies with culturally diverse employee groups
  • Tech Savvy – connecting employees around the world means using new and different technologies this person needs to have a high degree of comfort with testing and trying new things
  • Own Support for C-suite leaders

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