Engagement Coordinator Job Description
Engagement coordinator
provides data entry of applicant information into CMS data system, Excel and Access database.
Engagement Coordinator Duties & Responsibilities
To write an effective engagement coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included engagement coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Assist in the creation of collateral, such as, PowerPoint presentations, internal and external communication, excel and document creation or maintenance
Collaborate with Show Teams Creative/Multiplatform/Press/ Enterprises to make sure that all department priorities are being represented appropriately across social feeds
Develop multi-channel marketing communications on a national level for the purpose of acquiring new users, encouraging them to listen, converting them to registered users, and enriching iHeartRadio’s subscriber database
Responsible for post-messaging reporting, including pulling reports and delivering insights and recommendations for future campaigns working closely with our Analytics team to determine how campaigns perform
Work with the Creative Studio to oversee the creation of all marketing assets that live on iHeart.com, in-app, and on local station sites across the country
Provide a safe, healthy learning environment for children
May supervise, train and evaluate assigned staff
Serves as liaison with community and identifies and develops salient constituencies (school teachers, underserved populations, music organizations) for targeted outreach and engagement efforts
Represents the school, college and university and serves on various department and university committees as directed
Coordinates a resource network that may include volunteers, students, faculty and staff to plan and execute external and internal events including Homecoming and Night of the Open Door
Engagement Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Engagement Coordinator
List any licenses or certifications required by the position: ITIL, CPR, CHW, NCHEC, AED, PMP, GOLD, CAPM, AMGA, CANS
Education for Engagement Coordinator
Typically a job would require a certain level of education.
Employers hiring for the engagement coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Education, Business, Communications, Communication, Marketing, Counseling, Human Services, Management, Health, Project Management
Skills for Engagement Coordinator
Desired skills for engagement coordinator include:
Office management and operations
Word
Applicant Tracking Systems are
Company and department guidelines
Ensure privacy and confidentiality as by HIPAA
Excel
HRIS
Powerpoint
Law – understand of basic compliance measures for the CMS programs
Microsoft Excel
Desired experience for engagement coordinator includes:
Minimum two years of project accounting, finance, billing or related experience
2-3 years of professional experience, ideally in a marketing or communications role
Familiarity and proficiency with Salesforce Marketing Cloud email tool preferred
Strong writing and editing skills and comfort working across media including web, email, social and print
Ability to develop and maintain partnerships with colleagues and stakeholders
Motivated, collaborative attitude and the ability to think and execute quickly while working as part of a high-functioning, close-knit team
Engagement Coordinator Examples
1
Engagement Coordinator Job Description
Job Description Example
Our growing company is hiring for an engagement coordinator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for engagement coordinator
- Coordinates logistics, scheduling and participant communications
- Host workshops and individual coaching sessions around topics of professionalism, including resume workshops, mock interviews, professional attire
- Proactively support internal stakeholders to ensure understanding of AM Engagement Strategy (Marcom, Customer Insight, Experiences Team, Aftersales, Regional teams)
- Works within established policies, processes, frameworks and structures to design, develop, coordinate, deliver and manage face-to-face
- Manages, updates and executes the center’s social media campaigns including writing social media posts
- Supports the design and production of outreach and marketing materials in a variety of formats including print, graphics, audio, video, animation and multimedia to increase center’s prominence in the region, support information dissemination and promote client engagement with the center
- Coordinates, manages and implements center’s outreach and engagement plan activities including production and dissemination schedules of center-development tools, collaboration activities with current and potential regional collaborative partners, writing and editing website content and maintaining the center contact database
- Oversee all aspects of HR event planning to production
- Recruits, hires, provides orientation/training, and retains a sufficient number of qualified staff to carry out the responsibilities of the Life Engagement Memory Care Unit
- Ability to maintain a focus on early childhood in La Crosse County – what is being done, who is doing
Qualifications for engagement coordinator
- Bachelor’s degree in Education, Health Care Administration or related field required
- Must have at least 3 years of experience in providing classroom instruction, strong organizational skills and ability to analyze and act on data outcomes
- Excellent working knowledge and ability in MS Office computer packages
- Professional clinical degree and licensure
- This position requires in-state travel
- Coordinates and facilitates team meetings- sets and sends agenda, records meeting minutes
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Engagement Coordinator Job Description
Job Description Example
Our innovative and growing company is hiring for an engagement coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for engagement coordinator
- Critical thinking and long range planning skills
- Strong communication and facilitation with steering committee and various workgroups to ensure continued movement of the collaborative
- Vigorously research and coordinate campus recruiting event potential
- Manage an operating expense budget
- Represent the company at community events and meetings
- Effectively communicate and celebrate successes of the Community Engagement function
- Supporting Client Engagement Team in note taking, tracking of engagements, and follow-up activities required to guide executive members through the 6-12 month training engagement
- Assist in the overall logistics, tracking, and continued internal development and process improvement of the Client Engagement team
- Co-manage Client Engagement Team support inbox with the Client Engagement Representatives and provide assistance for specific engagement support requests
- In coordination with the Director, develop and implement a robust and diverse calendar of alumni engagement events that meet the strategic goals of Alumni Relations and the College
Qualifications for engagement coordinator
- Lab product knowledge preferred
- Experience with ASANA
- Basic understanding of Information Security, including SSL, PCI, preferred
- Ability to work independently, set priorities, and manage multiple duties simultaneously required
- Coordinate all the logistics of Alumni Reunion weekend with campus departments including faculty and staff, catering, facilities operations and grounds, and outside vendors
- Create and implement communications plans for all alumni events
3
Engagement Coordinator Job Description
Job Description Example
Our company is growing rapidly and is hiring for an engagement coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for engagement coordinator
- Conceptualize and execute initiatives to engage an alumni and student volunteer base both regionally and locally while working closely with the Director and Development Services to record and track activity in our constituent database
- Conceptualize and implement a student organization that supports the goals and initiatives of the Office of Alumni Relations and the College
- Provide oversight of our social media channels and work closely with the campus Social Media Coordinator to create an engaging online community that serves as an extension of our events and activities
- Works with Volunteer Engagement Managers in coordinating volunteer management training and Project LEAD (our board training program for people of color)
- Helps deliver onsite and offsite workplace volunteer projects by organizing logistical details, identifying resources for supplies, entering volunteers in our system, and setting up projects and welcoming volunteers, as needed
- Initiates and tracks small service grant process and distributes awards in a timely manner
- Acting as a driving force in our online forum, social support, and app store support communication, conveying updates, technical issues and replying to player questions
- Collaborating and liaise with third-party moderation firms
- Generating reports on channel performance, employee performance, and player sentiment trends
- Providing helpful information to our player support teams regarding known issues and upcoming feature changes
Qualifications for engagement coordinator
- Excellent communication skills and ability to engage to engage and collaborate with a diverse community both internal and external to the College
- Must be available to represent the College and Alumni Relations at meetings and events both on campus and off-site where overnight and multi-day travel and hours outside of core hours will be required
- Must be willing and able to carry 20lbs and lift 40lbs on occasion to transport event supplies
- Bachelor's degree in Health Care, General Studies, or related field, or equivalent relevant work experience
- Bilingual in Spanish (written and verbal)
- Customer service industry knowledge/experience
4
Engagement Coordinator Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of engagement coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for engagement coordinator
- Engage LSP Connect pilot participants through creating content to be shared through social media
- Manage 9 peer leaders - set goals and priorities, conduct regular check-ins, execute follow-up and monitor participant success
- Work with partner agencies and care coordination team to identify new opportunities and resources that can assist participants
- Manage follow up with program participants and ensure data is being collected at regular intervals
- Familiarity with UWSEM Community Impact partner agencies and resources within 2-1-1 to incorporate relevant safety net supports for LSP connect cohort participants
- Assist with cohort structure and development, along with LSP Connect launch
- Develop monthly cohort summaries to be shared/presented to LSP and UWSEM leadership
- Meet all engagement metrics and goals determined by LSP and UWSEM leadership for LSP Connect
- Collect programmatic success stories/challenges and examples of peer-to-peer support success/challenges to share with LSP and UWSEM leadership
- Manage escalated situations from program participants and LSP/UWSEM leadership
Qualifications for engagement coordinator
- Healthcare benefits and/or claims/billing experience
- Knowledge of Cisco Products and Services
- Familiarity with time entry systems for project monitoring
- Can creatively design new ways to employ teams on projects
- Client focused and determined to provide the Ultimate Client Experience
- Confronts issues openly and quickly
5
Engagement Coordinator Job Description
Job Description Example
Our innovative and growing company is hiring for an engagement coordinator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for engagement coordinator
- Coordinating company marketing activities across a variety of real-time communications channels, including
- Trade shows and events, social media, email marketing for assigned business unit as needed
- Supporting company efforts to build brand and solution awareness and favorable brand association
- Track and report on key performance metrics and suggest program refinements to ensure optimal results over time while ensuring adherence to corporate and departmental policies and procedures
- Manage all participants and leaders within the community engagement team, ensure that all are informed and on task meeting local and central program deadlines, delivering content, and sharing information across the PHS system
- Define strategy and action plans for immediate 6-12 month project timeline and define longterm strategy goals
- Create and present new material on which our community engagement panel will provide programmatic feedback
- Independently liase with community leaders on behalf of the Program to establish relationships develop partnerships and plan cooperative events
- Conduct external-facing community leadership meetings on behalf of the program independently or with other members of the community engagement team
- Generate original draft content material for community engagement leadership meetings and community organization meetings
Qualifications for engagement coordinator
- Calmly addresses last minute changes and complaints
- Graduate degree in a degree-granting program in Higher Education, Student Affairs, Counseling, or other closely-related field
- Minimum 2 years' experience in e-mail marketing required preferably in marketing automation systems working with Manticore, Eloqua, or a similar solution
- Minimum of two years' experience in a B2B marketing setting with emphasis on Unified Communications solutions preferred
- Minimum two years' experience in developing copy and content in a B2B technology setting preferred
- Bachelor’s degree or Master’s Degree preferred in Human Service or related field