Service Delivery Line Manager Cover Letter

I submit this application to express my sincere interest in the service delivery line manager position.

In my previous role, I was responsible for technical support and guidance in the areas of SAP Basis, Solution Manager, Monitoring, Portal, Database, Infrastructure and, if required, developing Unix-Shell and Scripting.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Drive innovation & commercial thinking
• Positive, flexible, pro-active, act and drive with urgency
• Helpful, supportive and understand to make other shine
• Capable of coping with pressures & setbacks
• Background experience working in a Telecommunications leadership role across Field delivery
• Hands on Technical or Operational knowledge managing build teams (preferably across a RAN rollout)
• Financial acumen and business forecast abilities
• A collaborative, high performance team environment that operates under a strong, supportive local leadership

I am excited to be applying for the position of service delivery line manager. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for operational Excellence for EVO-Technical Delivery in the areas SAP Basis, Solution Manager, Monitoring, Portal, Oracle Database, understanding and if required developing Unix-Shell and Scripting and other infrastructure elements.

Please consider my qualifications and experience:

• Thought leadership in identifying short and long term priorities in order to support the business needs
• Creative and result oriented, and able to work under pressure
• Fluent in the English language (speak and write)
• Ensure service delivery execution including Site Acquisition, Site Engineering, Civil construction, Installation, Integration and Acceptance
• Manage and Develop 20+ staff according to Competence & Performance Management
• Drive and Support services sales and identify new business opportunities
• Manage unit finances and formulate strategies and concepts to make sure services are delivered on time and on budget
• Apply Service Delivery Processes and Strategies

I would like to submit my application for the service delivery line manager opening. Please accept this letter and the attached resume.

Previously, I was responsible for bSS capacity and reviews corresponding project demand for solutions and projects across respective domain(s).

Please consider my experience and qualifications for this position:

• Structured and commited
• Available for on call duty
• Adhering to principal and values
• Excellent Social and communications skills
• CORE head who is dealing with all on-ground activities and escalation
• Ensure end to end change request handling till successful completion
• Create a productive work environment for individuals & keep them motivated
• Ensure NOC & the OEM gets full support from the circle team on project implementation

I am excited to be applying for the position of service delivery line manager. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for technical oversight for the team that supports and performs analysis, research, and troubleshooting of technical issues across multiple development environments with multiple tiered platforms including but not limited to Linux, Windows and UNIX.

My experience is an excellent fit for the list of requirements in this job:

• Drive Automation & Focus on EoE for optimum delivery
• Strong experience in CS-Core Products
• Business Understanding on 5G Signaling
• Identify new business and add-on-sales opportunities
• Proven leadership capabilities (an assessment can be part of the selection process).Preference will be given to those who have valid L1 Certification
• Secure adherence to processes, delivery models, and strategies
• Leading, supervising, supporting, driving change in a high pace environment
• People management skills, including Motivating & aligning resources based on technical strengths & aspirations

Please consider me for the service delivery line manager opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for leadership and staff development through the execution of iConnect - the Region's Sales, Service and Coaching process.

Please consider my qualifications and experience:

• Knowledge in at least one of the following areas
• Excellent social and communication skills to build, develop and manage staff
• Financial Acumen to Develop a Profitable Delivery Strategy
• Flexibility to work in a high pace environment
• OH&S & Quality Field Audits
• Continual Improvement Framework
• Training of Field FMEs and ASP’s
• Field Performance Quality Metrics