Senior Service Engineer Cover Letter

In response to your job posting for senior service engineer, I am including this letter and my resume for your review.

Previously, I was responsible for support and guidance in all integrity matters including compliance with the ABB Group Charter, Code of Conduct and applicable Group Directives & Instructions.

Please consider my qualifications and experience:

• Applications – Java, Tomcat, .NET
• Build/Release – TFS, Jenkins, Maven, GCC, Make
• Package – MSI, NUGet, YUM/RPM, Zip, Tar
• Storage – Netapp, SAN, NAS, CIFS
• Public Cloud – Azure, AWS
• Maintaining network compliance with SOX/PCI requirements auditing the network for adherence to engineering standards
• Engage in service capacity planning and demand forecasting Builds scripting solutions to automate platform setup
• Bachelors in Computer Science or Engineering or IT field

I submit this application to express my sincere interest in the senior service engineer position.

Previously, I was responsible for the End User with consultancy service with regards to the maintenance procedures and spare parts supply in accordance with ABB guideline thereby increasing the reputation of ABB and where applicable generating additional sales.

My experience is an excellent fit for the list of requirements in this job:

• Assist the clients with knowledge injections, proactive problem solving and daily management of the production installation
• Provide system requirements to the software development team
• Participate in a 24x7 standby roster – currently 1 week every 5
• Univa Grid Engine
• Knowledge of MS Office, Word, Excel, AutoCAD, ProCAD
• Further details regarding this process will be provided in follow up correspondence
• Knowledge in flow measurement custody be needed
• Experience in programming flow computer (FloBoss S600/OMNI) for custody transfer metering and knowledge in related standards API, AGA, ISO will be preferred

I am excited to be applying for the position of senior service engineer. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for the End User with consultancy service with regard to the maintenance procedures and spare parts supply in accordance with ABB guideline thereby increasing the reputation of ABB and where applicable generating additional sales.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• As a strong Engineering leader respond to and resolve emergent issues, act as a crisis manager and subsequently follow through to prevent problem recurrence using a ITIL based Problem Management approaches
• Knowledge of Enterprise Backup Application software, Preferred DPM and, CommVault
• Possess strong product/technology/industry (Tape & Storage) knowledge
• Knowledge of encryption technologies and key management systems
• Customer/business-oriented (satisfaction.) Detailed understanding of service
• Contribute in debugging, troubleshooting complete stack of a service and drive analysis of an outage
• Experience in online services preferred, and in testing, deploying, and supporting large scale services on Azure, AWS or similar environments
• Intermediate electronics knowledge

I would like to submit my application for the senior service engineer opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for quality work as per the defined procedures and understand ABB software tools and use for day to day reporting.

My experience is an excellent fit for the list of requirements in this job:

• Thorough understanding of refinery operations with specific expertise in Catalytic Cracking
• Thorough understanding of FCC catalyst and additive technology
• Understanding of catalyst and additive addition systems and their effect on refinery operations
• Understanding of mechanical and electrical systems to support addition systems and controls
• Manual dexterity to maintain addition systems and controls
• Strong knowledge of ITIL, ITSM and DevOps practices
• Proficient in VSO, VSTT, Automated Testing, Azure PaaS/IaaS services, C#, .Net, Exchange, Office 365, Powershell, Web Services
• Demonstrates resilience, and maintains a constructive attitude in

I would like to submit my application for the senior service engineer opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for frontline engineering support for test automation systems used for verification and validation and conduct activities in compliance with the quality system and good engineering practice.

Please consider my experience and qualifications for this position:

• Deep subject-matter expertise in of the O365
• Experience with cloud and/or hybrid infrastructures
• Exposure to working in a DevOps environment
• Strong team player who enjoys a mix of autonomy and collaboration-based delivery
• Very strong understanding of cyber threat attack vectors, how they are used, and methods to detect and mitigate them
• Good understanding of prevention, detection and response capabilities (Firewalls, Intrusion Detection Systems, Log Analysis, anti-malware, SIEM ) and how they help prevent and detect attacks
• Worked as an incident responder or as a tier 2/3 SOC analyst
• Experience as an intelligence analyst and comfortable with the collection, analysis, processing, and dissemination of intelligence