IT Technical Support Cover Letter

IT Technical Support Cover Letter

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15 IT Technical Support cover letter templates

What to include in a Cover Letter
1
Company Address
2
Salutation
3
Compelling Details
4
Respectful Closing

How to Write the IT Technical Support Cover Letter

877 Kandy Alley
Port Marcelina, MO 13731-6560
Dear Jordan Altenwerth,

I submit this application to express my sincere interest in the IT technical support position.

In my previous role, I was responsible for an advanced understanding of data center hardware and software technologies and best practices including network, storage, security, servers, mainframes, and cloud technologies.

Please consider my qualifications and experience:

  • Understanding of Operating System patch management and execution across Microsoft environments
  • Proficiency in the following areas - Networking, VPN, Wireless
  • Able to understand technical concepts and can develop ways to help others learn
  • Understanding of Data Center operations
  • Ticket / Queue management
  • LAN Experienced
  • Desktop support experienced
  • Knowledge in Windows xx Operating Systems (Microsoft Certifed Admin an advantage)

Thank you in advance for taking the time to read my cover letter and to review my resume.

Sincerely,

Baylor Kshlerin

Responsibilities for IT Technical Support Cover Letter

IT technical support responsible for support, inclusive of workstation, tablet, smartphone, network, audio/video, printer, camera/security systems and other client computing equipment and technologies.

Associate level knowledge of enterprise networking protocols and hardware with a solid understanding of underlying theory
Strong client OS background including Windows 7, Windows 8.1, and Mac OS
Experience with MS Windows, MacOS, and a strong background in Active Directory
Experience installing server related hardware (tape drives, memory, hard drives, networking, evaluating performance issues on workstations and servers, and training personnel on different types of equipment
Some knowledge of Windows OS (server and client side) and hardware
Operating System Deployment (OSD) and/or PC imaging ideally with Windows Deployment Server
Previous experience applying Firmware/Driver updates via industry standard tools such as HP SUM
Understanding of Linux (Red Hat) and Solaris operating system with understanding of the applications that each respective Operating System would support – including but not limited to apache, Oracle, MYSQL

IT Technical Support Examples

Example #1

Example of IT Technical Support Cover Letter

7833 Mante Drives
Wallyville, AZ 52394
Dear Sutton Little,

I would like to submit my application for the IT technical support opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for a basic understanding of data center hardware and software technologies and best practices including network, storage, security, servers, mainframes, and cloud technologies.

Please consider my experience and qualifications for this position:

  • Practical use of IT systems
  • Be the focal point and owner of large account storage problem resolution
  • Active Directory (user accounts, password resets)
  • Service Desk Ticketing Systems (ServiceNow, ZenDesk, Spiceworks, Bomgar, GoToAssist, LogMeIn)
  • Be able to communicate clearly and effectively with others, both verbally and in writing
  • Knowledge of ITIL framework beneficial
  • Experienced with a variety of IT concepts (networks, databases, operating systems)
  • Have a friendly and polite telephone manner and should be able to work using their own initiative and show attention to detail

Thank you for your time and consideration.

Sincerely,

Armani Larson

Example #2

Example of IT Technical Support Cover Letter

939 Bernhard Plains
West Jodyfort, KS 08129-6508
Dear Tyler Streich,

Please consider me for the IT technical support opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for support for site / regional / global infrastructure, including local area network, wide area network, PBX, voice communications, servers, desktop systems, end-user assistance (help desk), and related technologies.

Please consider my experience and qualifications for this position:

  • Specific focus to ensure that the platform is operating efficiently and that there are no performance or capacity issues
  • Ensure that all house-keeping functions are fully documented and ideally (where appropriate) automated
  • Produce Capacity and Performance Management KPIs to assist with the measurement of overall system performance and adherence to regulatory and client requirements
  • Understand new requirements and translate to a Murex technical solution
  • Assist in implementing software solutions around Murex MX.3 and other associated tools/interfaces
  • Responsibility for assisting with the testing and deployment of software releases into production
  • Capacity Management (preferred)
  • Performance Management and Stress Testing (preferred)

I really appreciate you taking the time to review my application for the position of IT technical support.

Sincerely,

Stevie Wiegand

Example #3

Example of IT Technical Support Cover Letter

251 Collins Freeway
Miloville, MD 01518-4567
Dear Denver Hills,

I submit this application to express my sincere interest in the IT technical support position.

Previously, I was responsible for backend server support for Windows & Network solutions including standing up new servers and maintaining existing servers.

Please consider my qualifications and experience:

  • Provide advice / support to the staff on Microsoft products COTS products and other application configurations
  • Or external customers
  • Install/Coordinate desktops and printer equipment installation for company locations
  • A strong understanding and working knowledge of desktop hardware, operating systems and software
  • A good understanding of network systems and protocols
  • Enthusiastic personality and high level of energy
  • Design, Develop, Test, Deploy, Revise and Maintain Microsoft Windows Images
  • Understanding of Server OS, server based applications and how they interact with the server environment and user access

Thank you for taking your time to review my application.

Sincerely,

Landry Breitenberg

Example #4

Example of IT Technical Support Cover Letter

9297 Sawayn Summit
New Allegra, SD 82509
Dear Tatum Anderson,

I submit this application to express my sincere interest in the IT technical support position.

In my previous role, I was responsible for oversight within Athletics through management of all software, computer, network and communications technologies utilized by the department.

Please consider my experience and qualifications for this position:

  • Proficient in troubleshooting operating systems such as
  • Proficient in troubleshooting application software such as
  • Patience with frustrated users, maintaining professionalism under difficult situations
  • Excellent oral communications and strong organizational skills
  • Detail oriented, able to approach problems logically and able to prioritize responsibilities
  • Well organized and able to prioritize and complete tasks without guidance or prompting
  • SQL/XML/Visual Basic
  • Responsibility for providing technical support for Murex MX.3

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Drew Goyette

Example #5

Example of IT Technical Support Cover Letter

413 Schaefer Forges
South Tommy, UT 27815
Dear Oakley Lakin,

In response to your job posting for IT technical support, I am including this letter and my resume for your review.

In my previous role, I was responsible for local infrastructure support across a range of technologies, including network, voice and server.

Please consider my experience and qualifications for this position:

  • System Monitoring Tools (preferred)
  • Experience with OTC Client Clearing (preferred)
  • Prefer working knowledge of Microsoft Office (Excel, Word, Access, and PowerPoint), Internet, email and SAP software
  • Working knowledge of server hardware troubleshooting
  • Detailed working knowledge of HP server hardware
  • Working knowledge of networking in an enterprise environment
  • Working knowledge of storage management in an enterprise environment (NetApp and 3PAR)
  • Working knowledge of VMware or another virtual environment

Thank you for considering me to become a member of your team.

Sincerely,

Sawyer Gleichner

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