Information Technology Technician Cover Letter

I am excited to be applying for the position of information technology technician. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for instruction and course management in the overall knowledge and application of hardware design, network administration, and/or software development.

Please consider my experience and qualifications for this position:

• Adeptness in defining systems implementation strategy, conducting workshops and collecting user requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines
• High level of discretion of confidential work and information
• Demonstrated expert proficiency supporting MS Windows XP, Windows 7, Macintosh OS X, and MS Office
• Proficiency in project management basics
• Deep understanding of distributing computing concepts in a Microsoft domain environment, including file share and network printer management
• Understanding of IT Service Management, incident and request management with-in an Enterprise environment
• Work with all levels of staff with minimal supervision
• Relevant technical certification (Microsoft, Apple, A+, PMP, ITIL, MCP, MSCE, MSCA, CCNA, HDI)

I am excited to be applying for the position of information technology technician. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for tier III support to Desktop Support Technicians, remote sites, and system administrators in trouble- shooting and solving new operating system and software/hardware interface issues.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge of SAP authorizations preferred
• Familiarity with PCI (payment card industry) technical requirements preferred
• Setting up end business consumer desks with necessary PC hardware components
• Building, maintaining and deploying computers in a Microsoft Windows environment
• General business consumer system troubleshooting and assistance
• Providing application software installations and upgrades
• Completing service desk support requests and following up with business consumers’ to meet service objectives
• Organize IT supplies and equipment

I would like to submit my application for the information technology technician opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for software & hardware authentication and performs tests on software and hardware before delivery to end- users.

My experience is an excellent fit for the list of requirements in this job:

• Proficiency with troubleshooting MS Access, PowerPoint, Visio, and Project
• Advanced experience with Incident Management and Asset Management systems
• Experience working in academic, healthcare, and/or research settings
• WINDOWS/CITRIX/AIX experience preferred
• Managing all the Information Technology services provided to our users
• Contribute to the continuous improvement of the services provided, with a strong focus on quality
• Supporting users on day by day operations
• Managing incident, request, change, inventory related to all the Information Technology assets Comply with quality and security standards policies and regulations to deliver results

I submit this application to express my sincere interest in the information technology technician position.

In my previous role, I was responsible for on-site users and guests support related to telephone systems, software applications, hardware, network connectivity.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Deliver services in alignment with Corporate Information Technology strategies and goals
• Advanced oral and written communication skills in both Greek and English language
• A strong customer service oriented attitude
• Good inter-personal skills and capacity to work effectively within a multinational team, with different time zones
• Proven leadership skills and analytical competences demonstrating strong judgment, problem-solving, and decision-making abilities
• Experience working independently on multiple assignments or engagement
• SAP authorization experience preferred
• Knowledge of Multi-factor authentication (MFA) preferred

I would like to submit my application for the information technology technician opening. Please accept this letter and the attached resume.

Previously, I was responsible for insight and analysis of desktop software license usage, software and hardware compliance, operating systems and hosted application software distribution.

Please consider my experience and qualifications for this position:

• Provide professional, reliable, and prompt customer service at all times
• Have a strong aptitude in the IT field
• Interest in computers and information technology
• Able to interact effectively with management and office personnel
• Motivated self-starter and able to take guided direction
• Exhibit strong customer service and communication skills
• Adjust well to new situations and rapidly changing priorities
• Directly related inside plant work