Information Technology Analyst Cover Letter

I submit this application to express my sincere interest in the information technology analyst position.

Previously, I was responsible for software usage support to end users and IT developers for all software supported by the Data and Business Intelligence team.

Please consider my qualifications and experience:

• Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use
• Business requirements analysis and tracking, process mapping and modeling
• Participation in creating Test Plan documentation and assisting in functional testing
• BS/BA in Business Administration or business-related subject
• Strong facilitation, observational and interviewing skills
• Monitor and manage project scope and enforce change management with the support of the project manager
• BS/BA in MIS, Computer Science, or Mathematics
• Experience with process improvement methodologies (Six Sigma, Lean)

Please consider me for the information technology analyst opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for analysis and feedback to Extension IT staff regarding suggestions for improvement/enhancement of help desk, training, hardware, software, network and computing infrastructure and processes.

Please consider my qualifications and experience:

• Past Co-Op or Internship Experience
• Strong writing, documentation, and communication skills
• Familiarity with risk assessment methodologies and processes
• Familiarity with administration of routers, firewalls and switching technology
• Knowledge of TCP/IP and related data network protocols
• Working knowledge of Windows systems administration and security vulnerabilities
• Working knowledge of endpoint security for personal computers and servers
• Adept at troubleshooting problems and investigating solutions

I am excited to be applying for the position of information technology analyst. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for operational support and facilitate user adoption of on-premise and cloud unified communication solutions such as Skype for Business Office 365 and WebEx.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Prior experience with Lotus Notes preferred
• Trouble shoot and identify problem areas and recommend solution, understand business needs
• SAP Functional knowledge (EWM/CRM/ECC/CRM/FI)
• Knowledge of database management, reporting systems and associated data structures
• Experience with Re-employment Assistance
• VB or C# skills
• Receive support request, analyze and resolve customer issues, and maintain agreed SLO
• Knowledge of Sarbanes-Oxley laws and their relation to Financial Reporting

I would like to submit my application for the information technology analyst opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for expert knowledge and guidance on the usage and best practices of Office 365 productivity and collaboration applications including Skype for Business, OneDrive for Business, OneNote, Teams, SharePoint, Planner, Yammer and more.

Please consider my qualifications and experience:

• Industry certifications highly preferred, including but not limited to Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), and Information Systems Security Management Professional (ISSMP)
• Familiarity and understanding of broad range of IT hardware and software products
• Good understanding of industry standards and regulations including COBIT, COSO, and SOX
• Good knowledge and demonstrated work experience of the use of ISO 27001 control framework and Information Security Management System (ISMS) implementation
• Demonstrated knowledge of IT and security controls for network, database, application and operating systems
• Knowledge of ERP and financial system including but not limited to SAP, PeopleSoft and Summit, Enterprise GRC systems such as BWise and RSAM
• Working knowledge of ITIL Service Management concepts
• Working knowledge of their respective environment including basic knowledge of UNIX, LINUX, Windows, or mainframe systems

Please consider me for the information technology analyst opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for first level of support on IT equipment, application software and networking for internal and guest users.

Please consider my experience and qualifications for this position:

• Knowledge of PeopleSoft Security
• Experience and PMO tools (HP PPM or similar)
• Excellent organization and time management skills with strong communication and facilitation skills
• Knowledge of Information Technology and Networking best practices
• Enrolled in Computer Science Pro-School with coursework in information security
• Knowledge of Perl, Python, Bash, Powershell, or other interpreted languages
• Understanding of Linux and Windows servers
• Comprehension of how IP Networks operate (OSI Model)