Information Technology Services Cover Letter

In response to your job posting for information technology services, I am including this letter and my resume for your review.

In the previous role, I was responsible for security expertise involving various computer hardware and software operation systems and application solutions hosted in an enterprise environment in coordination with hosting environment technical and security staff.

Please consider my experience and qualifications for this position:

• Prepare test plan and test cases, track test issue logs and liaise with Development Team for issue fixing
• Conversant in system documentation using industry methodologies
• Proficient in MS Office productivity tools, particularly PowerPoint presentation and Excel/Access VBA
• Knowledge in of the following areas
• Service oriented mind set and excellent teamwork with strong interpersonal skills
• Proficient in written and oral communication skills in Chinese and English
• Effective in communication with users at all levels
• Decisive, focused and organized, skilled in communicating ideas in a persuasive manner being an effective listener

In response to your job posting for information technology services, I am including this letter and my resume for your review.

Previously, I was responsible for technical knowledge and analysis of information assurance, to include applications; operating systems; Internet and Intranet; physical security e.g.

Please consider my qualifications and experience:

• System analysis and design of highly integrated systems
• Systems performance tuning and capacity planning
• Logical and physical security best practices
• Enterprise storage technologies
• Oracle and database security techniques
• Translate business needs into well-defined requirements and proposed solutions
• Communicate clearly both verbally and in written communication
• Communicate complex technical concepts and designs to non-technical audiences

I would like to submit my application for the information technology services opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for technical assistance and support for all level 2 helpdesk requests related to computer systems, software, and hardware.

Please consider my qualifications and experience:

• Experience working with higher education organizations, specifically with faculty and faculty-related concerns
• Experience with MS Visio, MS Project, and Adobe Illustrator
• Knowledge of Information Systems principles and methodologies
• Proficiency with MS Office (Excel, Word, Outlook, PowerPoint) applications
• Experience with writing SQL Server queries
• Experience working with offshore vendors for system support to drive down expenses
• Experience running a large cross-trained Tier 3 support team
• Coaching management in developing their employees for performance effectiveness

In response to your job posting for information technology services, I am including this letter and my resume for your review.

In my previous role, I was responsible for computer hardware and software technical support both in-person and remotely to students, administrators, faculty, and staff.

Please consider my qualifications and experience:

• Experience with software vendor negotiation and software package implementation and integration
• Highly skilled at all phases of software development including Requirements, Architecture, Design, Development, Testing, Assurance, and Implementation
• Knowledge of future trends and needs in the fields of educational technology
• Good knowledge of Mac OS, Windows OS, and Microsoft Office Suite
• Provides for the deployment and troubleshooting of Mac and PCcomputer hardware, peripherals, and mobile devices (iOS and Android)
• Provides for the installation and configuration of desktop software and college wide applications
• Knowledge of desktop imaging and scripting
• Knowledge using and troubleshooting VPN issues

I submit this application to express my sincere interest in the information technology services position.

In my previous role, I was responsible for technical input and develop documents to provide information, help prevent, and increase understanding of issues involved in computer security incidents.

Please consider my experience and qualifications for this position:

• Strong IT fundamentals with keen vision towards achieving departmental goals
• Deep understanding of current debit industry and debit trends
• Provide industry thought leadership through speaking engagements and participation within vendor user groups
• Experience supporting enterprise applications in a college or university setting
• Experience working with all phases of the Software Development Life Cycle (SDLC)
• Experience with code version control and testing application software patches, releases and upgrades
• Exposure to Unix/Linux environment
• Working knowledge of web technologies such as HTML 5, CSS, XML/XSL