Front Office Agent Cover Letter

Front Office Agent Cover Letter

4.5
143 votes for Front Office Agent

15 Front Office Agent cover letter templates

What to include in a Cover Letter
1
Company Address
2
Salutation
3
Compelling Details
4
Respectful Closing

How to Write the Front Office Agent Cover Letter

1008 Huel Hills
Sawaynton, KS 28323-7529
Dear Rowan Mann,

I submit this application to express my sincere interest in the front office agent position.

In my previous role, I was responsible for analytical support including development of basic financial projections and cost benefit analysis of marketing programs and analysis of segmentation market research.

Please consider my qualifications and experience:

  • Flexibility with work days and hours
  • Always treat guests with courtesy and respect in a variety of situations
  • To be mindful of the importance of personal hygiene and grooming
  • Adhere to hotel Health and Safety guidelines
  • Check-in and check-out hotel guests in a confident, professional, and friendly manner
  • Initiate call back after check-in to ensure guest is satisfied with accommodations offer any assistance
  • Call back and follow up with guest on any requests that come through the front desk to ensure that they are satisfied
  • Provide gracious and efficient telephone service as it relates to general PBX services

Thank you for taking your time to review my application.

Sincerely,

Jordan Cronin

Responsibilities for Front Office Agent Cover Letter

Front office agent responsible for information regarding policies and procedures, terms, and programs relating to service area for students, parents, faculty, administrators, staff, and outside customers.

Previous hotel front office experience is highly preferred
Knowledge of the hotel environment will be advantage
Previous hotel front office experience is preferred
Minimum of 6 months front desk agent experience in a Hotel or related industry
Understanding of business relationships within our customers business
Basic CRM knowledge within the related work area
Basic Hydraulics knowledge
A “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy

Front Office Agent Examples

Example #1

Example of Front Office Agent Cover Letter

888 Elton Fords
East Wilheminatown, NJ 40204
Dear Riley Williamson,

I submit this application to express my sincere interest in the front office agent position.

In my previous role, I was responsible for analytical support including development of basic financial projections and cost benefit analysis of agent engagement programs and analysis of segmentation market research.

Please consider my experience and qualifications for this position:

  • Review arrivals noting special requests and blocking rooms as necessary for VIP’s and group arrivals
  • Complete all items as listed on shift checklists
  • Ensure proper credit card procedures are followed based on PCI compliance guidelines
  • Hotel history and neighborhood knowledge
  • Schedule daily group activities
  • Advise guest of any messages, mail, faxes, received for them and hand them to the guest if they come directly to the front desk
  • Communicate service and amenities of the hotel to guests
  • Input, update and maintain guest profile and history which includes but not limited to guest preferences and alerts

Thank you for considering me to become a member of your team.

Sincerely,

Dallas Connelly

Example #2

Example of Front Office Agent Cover Letter

43309 Emmerich Street
Quincychester, LA 25821
Dear Tyler Adams,

I submit this application to express my sincere interest in the front office agent position.

In my previous role, I was responsible for basic helpdesk and trouble-shooting support on: video-conferencing software, single sign-on support, Office 365, basic Mac functions, and conference room technology (TV, ClickShare screen share, webcam).

My experience is an excellent fit for the list of requirements in this job:

  • Preferably has relevant experience in the hospitality industry
  • Preferably comes from a hotel management-related education background
  • Immaculate presentation & articulate communication
  • Understands and capitalizes on the seasonal nature of the surrounding area
  • Retail, sales, or relative background will be a strong asset
  • Enrollment or completion of a post secondary school education in hospitality or tourism
  • Past work experience in a customer service environment
  • Current work authorization for Canada

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Lennon Wolff

Example #3

Example of Front Office Agent Cover Letter

920 James Green
Port Nicolasmouth, ND 09721
Dear Spencer Kihn,

I am excited to be applying for the position of front office agent. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for logistical support for special groups and programs such as booking hotels, managing bus schedules, liaising with home-stay families, organizing field trips and group airport pick-ups.

Please consider my experience and qualifications for this position:

  • Input work orders in HotSOS when the requests come directly to the front desk
  • Offer detailed information on the voice mail system to callers and guests wishing to leave messages
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver) immediately, and follow-up with relative departments after completion
  • Meet with departing Front Desk Host to review business status, log-book and follow-up items
  • Provide Concierge service - fluent knowledge of local restaurants, special events, city attractions, and guest amenities when necessary
  • Knowledgeable of hotel fire and emergency procedures
  • Previous experience with automated property management system
  • Endure various physical movements throughout the work areas, such as removing guest luggage to/from all types of vehicles and guest rooms

I really appreciate you taking the time to review my application for the position of front office agent.

Sincerely,

Cameron Carter

Example #4

Example of Front Office Agent Cover Letter

6291 Jone Rue
Hansfort, MO 82577-4716
Dear Robin Shields,

In response to your job posting for front office agent, I am including this letter and my resume for your review.

Previously, I was responsible for administrative support for office programs and events (purchasing, marketing, room reservations, parking, etc.).

My experience is an excellent fit for the list of requirements in this job:

  • Important experience in 5* hotels
  • Flexible and able to work various shifts (mornings, evenings, overnights)
  • Excellent interpersonal and communication experience, both verbal & written
  • Problem solver and have a passion for service and hospitality
  • Computer skills communicating over the telephone
  • Previous experience in guest/customer service environment
  • Experience in a hotel environment is preferred
  • Enjoys crafting creative and best-fit solutions

Thank you for your time and consideration.

Sincerely,

Zion Schimmel

Example #5

Example of Front Office Agent Cover Letter

65393 Shanice Land
East Albertochester, LA 06257-3830
Dear Tatum Hessel,

I am excited to be applying for the position of front office agent. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for planning recommendations regarding the needs for expansion, reduction and development of leisure programs and facilities.

My experience is an excellent fit for the list of requirements in this job:

  • Opera knowledge preferred
  • A passion for delivery exceptional customer service!
  • Previous experience in a Four or Five-Diamond quality hotel is preferred
  • Ensure that both the Duty Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
  • Experience with hotel reservations software – advantageous
  • Proficient in MS Office and Opera, essential
  • Technical proficiency (strong skills in computer applications)
  • Flexible schedule to include both weekend days, holidays, evenings and early mornings as needed

Thank you for considering me to become a member of your team.

Sincerely,

Lennox Wolf

Resume Builder

Create a Resume in Minutes with Professional Resume Templates